VioVet Reviews

Name: VioVet
Address: VioVet Ltd 53, Bilton Way, Luton
Rating: 4.63

4.6 Rating 1,966 Reviews

92 %

of reviewers recommend VioVet

Company Reviews

Questions

Metrics

4.6

Based on 1,966 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

01582 842096

Location:

VioVet Ltd 53, Bilton Way
Luton
LU1 1UU

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VioVet 3 star review on 15th November 2024

Nicola

Anonymous

Richard Scobey

VioVet 1 star review on 21st September 2022

Jenny Scotland

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good prices!”

Helpful Report

Posted 6 years ago

“Vio-vet offer extremely competitive prices for their products, their website is very easy to use and delivery could not be bettered, I would recommend anyone with animals of all kinds to take a look at their website.”

Helpful Report

Posted 6 years ago

“I have regularly ordered all my pet food and horse supplements etc from Viovet for some years and have been delighted with the wbsite, ease, convenience etc. But recently I have been alarmed that their prices are significantly higher than other suppliers. In some cases items that I need are £65 on Viovet and £40 from other online suppliers. I will need to think very carefully about each item I order and research other suppliers. This means I lose the convenience of ordering from Viovet. I am really very disappointed.”

Helpful Report

Posted 6 years ago

“Quick good price and product done the job”

Helpful Report

Posted 6 years ago

“Despite my expectations, I was not so pleased with my second order than I was with my first. There were 2 items that were not the same as the ones I ordered - the carr & day & martin wound cream for horses and the protection plus cream for horses of the same brand. I guess they have been re-branded. The Large box seemed dusty and a little dirty (I have pictures but I am not sure how to upload) and the mane brush had a yellowish mark on one of the edges as if the paint came off because of prolonged use. I will give the online shop 1 more chance, but I will definitely contact them for those issues.”

Helpful Report

Posted 6 years ago

“The You move tablets were very reasonably priced. They have already stopped my little old dog Alfie from limping after only one week of taking them.”

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Posted 6 years ago

“Easy to order. Good price. Fast delivery.”

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Posted 6 years ago

“Easy to place an order. Good swift delivery and well packed”

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Posted 6 years ago

“Ordered and delivered right product at right price at right time”

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Posted 6 years ago

“Excellent Service as always. Very quick and efficient Also fantastic communication whenever I needed to speak with someone they are very helpful Always use them for any pet medication”

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Posted 6 years ago

“Very organised. Good communication by use of email.”

Helpful Report

Posted 6 years ago

“Good value & prompt delivery. Would be even more impressed if you cut down on the packaging.”

Helpful Report

Posted 6 years ago

“Good prices and prompt delivery”

Helpful Report

Posted 6 years ago

“Prompt delivery ,excellent price !”

Helpful Report

Posted 6 years ago

“When you speak to any of the staff there are always very helpful and polite .”

Helpful Report

Posted 6 years ago

“Helpful and quick service, and keep you informed every step of the process, excellent company to do business with”

Helpful Report

Posted 6 years ago

“I have a furry daughter with many ailments and thought we were going to lose her. I looked for prescription foods for her and found VioVet and got the food I needed asap and got it very quick. The delivery was super quick so we now have our furry daughter regaining some of her sparkle and looking a lot better 10/10 VioVet”

Helpful Report

Posted 6 years ago

“Very prompt and efficient”

Helpful Report

Posted 6 years ago

“Excellent prompt service.”

Helpful Report

Posted 6 years ago

“Everything I needed at great prices”

Helpful Report

Posted 6 years ago

VioVet is rated 4.6 based on 1,966 reviews