Virgin Experience Days Reviews

Name: Virgin Experience Days
Address: Virgin Experience DaysStamford HouseBoston DriveBourne End SL8 5YS, Bourne End
Rating: 3.93

3.9 Rating 2,211 Reviews

73 %

of reviewers recommend Virgin Experience Days

3.9

Based on 2,211 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Virgin Experience Days:

Virgin Experience Days was launched in March 2001 under the name of Virgin Experience. Originally offering experiences to corporate clients as a way of incentivising staff and customers, the company rapidly expanded to bring the Virgin values of quality, innovation, value for money and fun to the consumer experience gift market.
The summer of 2003 was a real milestone for Virgin Experience. In our continual quest to bring the best experiences and unrivalled service, we joined forces with Acorne Sports. Founded in 1988, Acorne Sports is the original experience company and it’s their stamp of approval that confirms our pedigree and ability to deliver unforgettable experiences. Acorne ’s unrivalled reputation, knowledge and relationship with all of the featured centres made them the perfect partners for Virgin Experience, a company dedicated to making sure customers have the very best time. By teaming up, we are able to challenge the way every experience is provided and offer once-in-a-lifetime gifts backed up by friendly service staff with first-hand knowledge.

Visit Website

Phone:

0344 504 0844

Email:

social.media@virginexperiencedays.co.uk

Location:

Virgin Experience DaysStamford HouseBoston DriveBourne End SL8 5YS
Bourne End
SL8 5YS

Write Your review

Tell us how Virgin Experience Days made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Virgin Experience Days 1 star review on 13th October 2022

163

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was given a voucher for a 4x4 driving experience. It was very easy to find a location near me to do the experience, and it was very easy to book via email with the company. The experience was excellent, the instructor was friendly and knowledgeable and the driving experience was really interesting and exciting and definitely a unique activity. I would definitely buy another experience like this or recommend it to a friend.”

Helpful Report

Posted 7 years ago

“My wife was given the voucher for the Cow and Calf, Ilkley, Yorkshire for a one night stay which we extended a further night. The hotel itself was sited in a very nice spot with lovely vista. We would recommend this hotel which was excellent. Our room was of a high standard and the resteraunt was very cosy. Our waitress Elli, was a charming person and the food was of a high standard. Altogether a very pleasant interlude.”

Helpful Report

Posted 7 years ago

“I had a one hour flying experience at Lydd Aero Club and was encouraged to fly the aircraft for much of the time.”

Helpful Report

Posted 7 years ago

“Very well organised the view was infectious I didn't want to leave and when I returned to the street level I really missed the view already! Afternoon tea was really special.”

Helpful Report

Posted 7 years ago

“Very nice staff as well as being friendly and helpful when needed. All colleagues looked smart and professional”

Helpful Report

Posted 7 years ago

“We recently did a one night stay here . Arrived at 3pm and was given our room , it was a large room with high beamed ceilings and a 4 poster bed , the bathroom looked pretty new with a bath and separate waterfall shower . The food at Dinner and breakfast was amazing . We had a couple of drinks in the bar which weren't priced too badly . All I would say is the place could just do with a spruce up in the public areas but I would definitely stay here again .”

Helpful Report

Posted 7 years ago

“Due to incompetent administration the gift voucher did not indicate that booking date could not be accommodated after a particular date that was not indicated on the gift voucher and was only known when the voucher was activated which by then was to late and the gift voucher had to be cancelled.with some difficulty. The Buckingham Palace tour and Fortnum and Mason Diamond Wedding Champagne Tea was rearranged with a more user friendly and helpful supplier. .”

Helpful Report

Posted 7 years ago

“Very easy to buy the product and loads of great choices whatever you would like to do”

Helpful Report

Posted 7 years ago

“Excellent day. Really good instructor. Great day!!”

Helpful Report

Posted 7 years ago

“Brought as a 50th birthday present - a nights stay with dinner and breakfast at Oakley court hotel in Windsor - beautiful”

Helpful Report

Posted 7 years ago

“This was easily the best experience I have been on so far. loved being solely in control of a 15 ton tank. Will definitely go back again and do a longer session or maybe the tank paintball.”

Helpful Report

Posted 7 years ago

“Booking process failed and Virgin did not resolve three problem fir me they simply took three easy option and offered my money back”

Helpful Report

Posted 7 years ago

“I had an amazing afternoon with 4 super cars. The staff and instructors were friendly and gave me clear instructions on the day. The two best supercars for me on the day were Lamborghini Gallardo and Nissan GTR. Both cars were extremely fast and handled well in the wet. The instructors gave me tips on how to get the best out of the cars and commented on my driving style. Plus none of the cars were restricted so you could unleash the power and push them to the limit. I also drove Ferrari Modena and Aston Martin DB9 which were good fun but different as they were both rear wheel drive. Overall, it was a really good expierence and well organised on the day. I also went on a hot lap with an instructor which was exciting and he pushed the Mitsubishi Evo to the limit.”

Helpful Report

Posted 7 years ago

“I recently ordered a gift voucher as a present for family members. The voucher didn't come in the time frame I had paid for. So after contacting customer services I had an apology and another voucher posted out to me which I did receive in the time frame given. Thank you virgin for swift action in resolving the situation.”

Helpful Report

Posted 7 years ago

“My dad got to drive cars he would of not ordinary been able to. However we was dissapointed with the whole experience. Advertised as high speed drive and it was not!”

Helpful Report

Posted 7 years ago

“Me Paris our host was very knowledgable and kept our taste bud tingling taste after taste An amazing experience”

Helpful Report

Posted 7 years ago

“Took the following cars for a 3 mile spin: 1. Aston Martin DB11 2. Nissan GTR 3. Audi R8 4. Ferrari 430 Spider 5. Lamborghini LP560 Instructors were fantastic. Video footage is pricey and the quality is archaic - put your money towards an upgrade. "Aston Martin DB11 is a must!" Try a 3 mile taster to get a feel for the track before you drive. This way you'll get the most out of your drives.”

Helpful Report

Posted 7 years ago

“My daughter bought a helicopter flight for my husband in November 2016, as he didn't want to go alone he bought me one total cost over £300. The only local flight that interested us was over York. When we tried to book with Adventure 001 there were only 2 flights in the whole of 2016, May and August bank holiday Monday. We booked the one in May, this was cancelled on the day due to bad weather but we were assured there would be lots of other opportunities. There was still only the one in August so we booked that. This flight was cancelled for some unknown reason even though the weather was fine. The only other day this year is from a different airfield in October on a day we cannot make due to a prior engagement so we asked Virgin to transfer the vouchers to a hotel stay. They have refused until we have had 3 cancelled flights. As we now have to wait until next April for the next available flight this means they have had our money for 18 months for nothing. Terrible customer service from Virgin and Adventure001. My advice is to go elsewhere.”

Helpful Report

Posted 7 years ago

“It was very relaxing, staff were super friendly and helpful and the facilities were clean and not crowded at all. Our treatments were booked separately but on the day they managed to get them together so it left us more time to chat afterwards.”

Helpful Report

Posted 7 years ago

“It was very relaxing, the spa was not crowded, it was clean and staff were super friendly and very helpful. Initially we were booked 1 treatment after each other, but on the day they managed to get our treatments timed together which was great as it gave us more time to chat afterwards.”

Helpful Report

Posted 7 years ago

Virgin Experience Days is rated 3.9 based on 2,211 reviews