VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.40

4.4 Rating 3,804 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 3,804 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been a loyal customer of VisaHQ for the past 10 years, and I can confidently say that their services have consistently exceeded my expectations. This agency has been my go-to choice for all passport and visa-related needs, and I am delighted to share my positive experience. From the very beginning, VisaHQ has impressed me with their reliability. One of the most crucial aspects of passport and visa services is timeliness, and VisaHQ has never let me down in this regard. They consistently deliver my documents on time, allowing me to plan my trips and business ventures with peace of mind. Their punctuality is truly commendable and has saved me from unnecessary stress on numerous occasions. Another reason why I keep returning to VisaHQ is their reasonable pricing. Travel expenses can add up quickly, and it's always a relief to find a service that offers quality without breaking the bank. VisaHQ's pricing is competitive, and I appreciate that they provide value for my money. Their transparent fee structure makes it easy to budget for passport and visa expenses, and I've never encountered any hidden costs or surprises. One of the standout features of VisaHQ is their exceptional customer service. Every interaction with their team has been a pleasure. The staff is not only knowledgeable but also incredibly friendly and accommodating. Whether I had questions about visa requirements, needed assistance with application forms, or required urgent help with my documents, VisaHQ's customer service team has always been there to assist me promptly and courteously. Their dedication to customer satisfaction sets them apart from other agencies. In summary, VisaHQ has been a reliable and trustworthy partner in my travel and business endeavors for the past decade. Their consistent on-time delivery, reasonable prices, and outstanding customer service have earned my trust and loyalty. I highly recommend VisaHQ to anyone in need of passport and visa services. With VisaHQ, you can rest assured that your documents are in capable hands, allowing you to focus on your travels and adventures without worry. Here's to another 10 years of excellent service from VisaHQ! ps THANK YOU, Haidee, for all your help with my latest passport renewal process - got it back within a week!!! YEY!”

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Posted 1 year ago

“Michelle Rovan was super helpful walking me through the entire process. Thank you!”

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Posted 1 year ago

“Was efficient”

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Posted 1 year ago

“Alabama Renovations & Coatings | AIO + Website Development OTC”

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Posted 1 year ago

“Very easy to work with and Adrian from customer support was a dream to work with.”

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Posted 1 year ago

“Michelle was so easy to work with, and she guided me in the right direction at multiple points in the process. Very grateful! Thanks!”

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Posted 1 year ago

“Very helpful and the staff are very polite. Got my visa as promised.”

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Posted 1 year ago

“I found the forms to be easy to understand and to fill out.”

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Posted 1 year ago

“Helo sir your service is very good . your sisteme is so good.”

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Posted 1 year ago

“I am trying since a week to apply for multiple entry visa and I have uploaded every necessary document. To my surprise, the system seems not capture every document and I have got a deferred msg 6time. You ask for proof of entry from past year and it’s uploaded but still come back and ask for the same things. What sort of system do you use that doesn’t capture documents. Digital life is supposed to be smooth not hectic.”

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Posted 1 year ago

“Personalize service and received my renewed passport within one week.”

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Posted 1 year ago

“I had a concern regarding one of our visas. Angel on of the support team has been amazing at getting back to me promptly. All is resolved now. Thank you so much. Defiantly recommend. j Camilleri”

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Posted 1 year ago

“I have used this service before and I have never had any problems. The only negative I would say is that I received several emails referencing an E-Visa, when I was actually receiving a Visa in my passport. This was very confusing and prompted me to call and ask questions when this was unnecessary.”

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Posted 1 year ago

“Very good connection, helpful. Reachable directly if you have any questions. I'm very satisfied. Thanks”

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Posted 1 year ago

“Trustable service ,fast and quick service , recommend to all who really want travel abroad.this is my second time I use visa hg service. thnks visa HQ”

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Posted 1 year ago

“Efficient and helpful staffs. I'm so happy with the service received. Thanks once again”

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Posted 1 year ago

“From original enquiry to passport delivery was less than 7 days. VisaHQ provided all the necessary forms and also other necessary information for submission to the Passport Office. I would not hesitate to use their services in the future.”

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Posted 1 year ago

“The agents were very helpful. They walked me through the entire process and followed up on updates in a timely fashion”

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Posted 1 year ago

“Fast and speedy service - got my passport in a week!”

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Posted 1 year ago

“Famela Janobus has the patience of an Angel and is extraordinarily professional, courteous, helpful, and everything excellent. Truly 10 star if that were possible”

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Posted 1 year ago

VisaHQ is rated 4.4 based on 3,804 reviews