VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.39

4.4 Rating 3,894 Reviews

85 %

of reviewers recommend VisaHQ

4.4

Based on 3,894 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Emails are returned as undeliverable. No one answers phone calls. The phone also ring constantly busy.”

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Posted 3 years ago

“Pathetic service. They charged me for a Visa that they could not process. The money was taken by them despite knowing that the Visa was not being issued by the high commission. They are reluctant to process the refund even after 20 days. I would not recommend your service to anyone. BTW I did get the Visa that you said was not being issued and I processed it on my own. So much for your expertise in assisting with Visas.”

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Posted 3 years ago

“Worst service. Please try not to use this service as they actualy doing nothing and charging you for service which they don't even provide. I have send and upload all documents they ask me to but keep asking for same documents again and again.”

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Posted 3 years ago

“Yes sir Iam looking job tailar colat canada iam from Pakistan working oman masqat please help me visa”

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Posted 3 years ago

“Yes mwen bezwen yon visa”

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Posted 3 years ago

“I need fertilisation card”

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Posted 3 years ago

“I have had a very poor experience with VisaHQ services. After multiple chasing and asking for the status of my application with no action taken at all, I had to cancel the service and it's been 3 weeks now that I didn't get a refund and again chasing them for an update without any indication on when I can expect to get my refund for the service that hasn't been provided to me. Very disappointing service and unprofessional approach to handling customers and visa support services. Do not recommend to use at all for your own piece of mind.”

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Posted 3 years ago

“I applied for visa in January 25 and still I’m waiting for my visa very bad service”

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Posted 3 years ago

“The Egyptian harami people everywhere making harimi.after finish taking your money they will not response anymore.99% comments are bad. UAE police should banned them and close this office.”

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Posted 3 years ago

“My company decided to use visahq for corporate consular services. I was asked to apply for an India visa through them and the whole experience was very painful. Here are some of my complaints - the inital webform used to complete your details is very badly designed and covered in spelling errors, which doesn't fill me with confidence from the start. - they did not advise my company that we also needed a cert of incorporation which caused more delay to add this to the doc stack. - They did not advise us properly on how to address the India consulate in our letters. - I was asked to drop off my passport at their London office which is not their office - it's a shared space that anyone can enter. The front desk receptionist offered to take my passport and docs from me but I said with all due respect I would like to give them directly to visahq. - communications by phone is very poor, they have outsourced their call centre to a bunch of offshore guys who clearly just open a ticket and give updates. It was very hard to get to anyone close visahq. - when u do call they give out all your details without going through any kind of security. You just need the order number and they are happy give out all sorts of information. - Their support email is not properly setup and disallowed me from contacting them as they have not set up thieir anti spam systems properly to allow legitimate company's like our to send. However the worst part though was that I didn't get a clear message about how to collect my visa and passport once it was issued despite multiple (desperate) messages as I was travelling less than 24 hrs later. And then to cap it all I turned up at their shared office hoping it might be there and was asked my surname by the shared office receptionist. He then gave me an envelope with my passport in there was no security, noone checked my photo etc.. Shocking security processes and a very unprofessional way of working means I will be recommending my company look to an alternative partner for consular services.”

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Posted 3 years ago

“Good 👍 service”

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Posted 3 years ago

“I would like to thank VisaHQ especially to Julie Cruz for assisting me in getting my visa to EGYPT. She deals everything in a friendly, confident and concise manner, which helps me to get my VISA within few days & highly recommending the services of VISA HQ for getting VISAs.”

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Posted 3 years ago

“Great service and very responsive thanks to Lourjean. 👍🙏”

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Posted 3 years ago

“Great service and very responsive thanks to Mr.Mohamamed .Will be highly recommended for all my friends in Dubai.”

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Posted 3 years ago

“they toke my money and i didn’t get the visa”

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Posted 3 years ago

“I am interested toureast visa mexico”

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Posted 3 years ago

“Hi I am interested visit visa”

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Posted 3 years ago

“Asalamo alaykom I'm happy to join you secondly I m sorry (afuni)”

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Posted 3 years ago

“Very nice service”

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Posted 3 years ago

“Useless service ever !! They don't also know which documents are needed!! They don't even know that you have appointments!! Very useless people”

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Posted 3 years ago

VisaHQ is rated 4.4 based on 3,894 reviews