VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.40

4.4 Rating 3,804 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 3,804 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service itself is great in theory. Customer service is not. When good customer service is lost, nothing else looks good.”

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Posted 3 years ago

“незнаю, кто вам пишет восторженные отзывы. лично я очень, ну очень мягко сказать расстроен. мало того, что до вас совершенно невозможно достучаться, ужасная связь, непонятный английский, так не можете мое заявление найти. и визы вот уже 2 недели так и нет. в прошлом году подавал через консульство. получил визу прочто за 3 рабочих дня. теперь появился посредник и такие заморочки. я бы и 1 звезды вам не поставил”

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Posted 3 years ago

“if some one from your agency would bother to answer the call as your land line number is not valid and the mobile number is never answered”

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Posted 3 years ago

“Please help me i wont canada working visa”

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Posted 3 years ago

“I give Jennelyn a5 stars 🌟 she's very friendly and is a great customer service representative with a great personality...Thanks Again Jennelyn”

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Posted 3 years ago

“Great very nice”

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Posted 3 years ago

“Verry good”

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Posted 3 years ago

“Very poor service. I have applied evisa through your site. I was told that the application was missing info and then sent from your side to the consulate and It was rejected. To note that I have submitted the required documents from your side and I was not updated about the requested missing documents.”

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Posted 3 years ago

“Im happy as you made it simple way”

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Posted 3 years ago

“Very Very Bad service , no action is taken to the application and no response and money of the application wasted , legal action to be taken”

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Posted 3 years ago

“STAY AWAY FROM THIS PEOPLE!!!!!! They getting 1 start because there is no option for 0. I applied for a Brazilian Visa on January 11th because I was supposed to travel with my husband on February 27th, he paid VisaHQ $236 to handle the visa process. My papers where send to the embassy of New York, (where I live) and which is not processing visa by mail, instead of submitting the papers to the consulate in Washington DC which is providing visa by mail, BUT they should know this because that is the service they offer customer. they never told me that this happened and I needed to find out through the consulate of New York and the Washington DC, with who my husband and I got in contact after receiving no answer from the employees of VisaHQ. They told us that I need it to send priority mail (and I had to pay express because I need my documents which cost $56) to get my passport and documents back. We called multiple times to VisaHQ to get update regarding date approaching and never the “person in charge of the case” contacted me or my husband, which was what they told us over 6 times. We lost a lot of money in fees for cancelation of flights, hotel, covid test and mail because of this person irresponsibility and unprofessionalism. All I want is the money that my husband was charged to be refunded to him, because the service was not provided, but they see to have not intention of doing so.”

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Posted 3 years ago

“Horrible service, non responsive to emails and direct calls. When you do talk to someone there from a call center in the Philippines and arent even working your case directly. DO NOT USE!!!”

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Posted 3 years ago

“Please help me”

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Posted 3 years ago

“Poor quality . Not answering questions”

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Posted 3 years ago

“Tried to get any reply or support on vida delay more than 50 days but custoner services is silent”

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Posted 3 years ago

“I recommend it, it was very fast, the only thing that didn’t match was the value, which on the site was one and a higher amount was charged, but I liked it a lot and I recommend it !!!! I will always use it when traveling.”

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Posted 3 years ago

“mohamad jawhar”

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Posted 3 years ago

“I received needed details to apply for a schnegan visa clearly, thanks”

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Posted 3 years ago

“Clearly mentioned and guided every needed step, thank you.”

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Posted 3 years ago

“Helko helo me”

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Posted 3 years ago

VisaHQ is rated 4.4 based on 3,804 reviews