Vision Express Reviews

3.1 Rating 594 Reviews

49 %

of reviewers recommend Vision Express

Company Reviews

Questions

Metrics

3.1

Based on 594 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 34%
Accurate And Undamaged Orders	Greater than 74%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult

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How do I contact Vision Express?

Helpful Report

(2 days ago)

You can contact Vision Express by Telephone, Email and Live Chat.

Helpful Report

(2 days ago)

60.78%

Industry Average

“ Extremely happy with the Service, I received the Optician and the girls are so helpful and kind, Extremely patient with , I was given really good advice was helped every step of the way at choosing the right pair of glasses for me, The girls went above and beyond to make sure I was happy, Highly recommend the Branch at Great Notley Tesco’s Braintree ”

- Carol

“ Best service ever. ”

- June Irwin

“ Huge well done and thank you to Sarah and Steph in you Ashford Crooksfoot Tesco store. Service, professionalism and patience were 5 star. Looking forward to picking up the new passes ”

- Karen H

Vision Express Reviews

Customer Service - Average