Vanquish Fitness Reviews

Name: Vanquish Fitness
Rating: 4.79

4.8 Rating 3,205 Reviews

96 %

of reviewers recommend Vanquish Fitness

Company Reviews

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Metrics

4.8

Based on 3,205 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Vanquish Fitness 5 star review on 18th January 2025

Pthawker

Vanquish Fitness 5 star review on 22nd November 2024

Anonymous

Vanquish Fitness 5 star review on 31st July 2024

Anonymous

Jay

Vanquish Fitness 3 star review on 29th April 2024

Lindsey

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service after having a few issues with shipping . The customer service team was great , responded to all my emails and resolved the situation.”

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Posted 3 years ago

“Lucijan Loncar I am very pleased with the fast replies and info.”

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Posted 3 years ago

“Jordan at Vanquish helped me to exchange a pair of sweatpants to another color. He did it very swiftly and even though my previous pair were on sale and the sale had ended he gave me the exchange for the same price. A+ customer service from him.”

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Posted 3 years ago

“Charlotte helped me so much with my order, really good customer service! Quality of the things I bought are incredible!”

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Posted 3 years ago

“Excellent customer service. Chelsea helped me a lot, she answered all my questions very quickly with kindness and politeness. In addition, my clothes are beautiful I love it.”

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Posted 3 years ago

“Best brand and the support is just amazing! fast respond and very happy with all my orders.”

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Posted 3 years ago

“I recently had the pleasure of Charlottes assistance regarding one of my orders. Charlotte was absolutely AWESOME!! Her prompt response and handling of my order was amazing. Not only is the Vanquish product superior but it is the type of customer service Charlotte provided that will keep me a loyal customer.”

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Posted 3 years ago

“Customerservice here is off the charts. I have an issue with my order and a trading it out right away. I really love the clothes and they look great when I go to the gym definitely five stars.”

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Posted 3 years ago

“Love the quality and the colours. Bought 4 sets now. Returns process is also super quick”

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Posted 3 years ago

“So totally blown away by the amazing customer service provided by this awesome company - Jordan and Chelsea have been a pleasure to deal with and their prompt responses have been much appreciated - customer service at its best”

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Posted 3 years ago

“Vanquish staff are mega 👌”

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Posted 3 years ago

“Lengthy process to return items from the US. However the actual merchandise is FIRE!! Quality and packing is superb!!”

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Posted 3 years ago

“Very friendly customer Service and the quality of the clothes is just amazing, for boys and for girls. I also really like the designes.”

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Posted 3 years ago

“So happy! 😃 Super quick delivery. These are the best fit and quality..... -also had to return a few tops -not because they were faulty or poor quality but because they didn’t suit me personally.... and they were so good and refunded the money ASAP! Will definitely order from these guys again! Would love to see some high neck longer tops for the gym too....? 🤷🏼‍♀️🤞🏼”

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Posted 3 years ago

“This was my first purchase from Vanquish Fitness and it arrived in good time. I was immediately impressed with the quality and fit of the sweatpants. However i noticed there was an issue with the stitching of a pocket so I contacted customer service and received a reply from Chelsea. Chelsea was extremely prompt, very helpful and offered to replace the sweatpants or to send me a voucher to the value of the original purchase, including the postage, so I could buy a different item. The issue was resolved in the space of a few hours and I can't fault the customer service. I will be purchasing from VQ again in the future. Chris”

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Posted 3 years ago

“Want to thank Cloe beforehand, who was my advisor. Cloe helped me in this situation and solved all my problems that i have during post delivery service. Good cominication and fast answer to my questions.”

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Posted 3 years ago

“I've purchased multiple items from Vanquish Fitness over time and have always been more than satisfied with the quality and style of their products. Recently however a pair of sweatpants that I purchased had an issue with fading so I contacted a representative whose name was Chelsea. Chelsea was extremely courteous, prompt and helpful. She examined the pants via photos that I sent and advised me that they should be replaced. Chelsea offered to replace the exact style and colour or to send me a voucher to the value of the original purchase, including the postage, so I could buy a different item. The issue was resolved that easily, I didn't expect such great customer service, I couldn't ask for more. After dealing with Chelsea I can say that I have full confidence in continuing to purchase from Vanquish Fitness as the customer service is amazing. Thanks Nick”

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Posted 3 years ago

“Best fitted tracksuit I ever had!”

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Posted 4 years ago

“Chelsea give me a really good service today”

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Posted 4 years ago

“CHELSEA customer representative, in less than a week to manage and make possible my issues and concerns. Thank you ma'am”

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Posted 4 years ago

Vanquish Fitness is rated 4.8 based on 3,205 reviews