Vanquish Fitness Reviews

Name: Vanquish Fitness
Rating: 4.79

4.8 Rating 3,205 Reviews

96 %

of reviewers recommend Vanquish Fitness

Company Reviews

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Metrics

4.8

Based on 3,205 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Vanquish Fitness 5 star review on 18th January 2025

Pthawker

Vanquish Fitness 5 star review on 22nd November 2024

Anonymous

Vanquish Fitness 5 star review on 31st July 2024

Anonymous

Jay

Vanquish Fitness 3 star review on 29th April 2024

Lindsey

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good customer service and care. There was an issue with delivery (UPS) and I emailed VFit team regarding this. I spoke to Jordan who was very helpful and gave me a full refund for my delivery charge as was expected next day but there was a delay. Jordan’s response was very fast and couldn’t have been more helpful.”

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Posted 3 years ago

“The customer service at Vanquish Fitness is second to none. All of the staff, especially customer care advisor Jordan, who managed to resolve my issue promptly and stress free are superb. Will be definitely ordering from them in the future, knowing that I can trust great quality from their clothing through to the customer care they provide.”

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Posted 3 years ago

“In my package was unfortunately missing 1 product out of 5 products. I was quickly and directly from the very nice lady Charlotte of the Customer service helped. A reply from Charlotte came after a few minutes. The price, the Customer Service and delivery except for the missing product are TOP. The quality also looks good. Thanks to Charlotte”

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Posted 3 years ago

“I've made about 3 orders from vq, on my recent order I received a pair of faulty shorts with a little hole on them. Without hesitation or questions asked I was helped and received a gift card with my money back! Love vq”

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Posted 3 years ago

“I had an issue with Eclipse tapered pants. I contacted Vanquish and described the issue with photos. Chris from Vanquish contacted me within 24 hours and provided direct replacement or gift cart for item to remedy the problem. Warranty process was easy and Chris was great! Definitely will continue to buy from Vanquish! Thanks Chris!!”

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Posted 3 years ago

“Great fitting clothes”

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Posted 3 years ago

“Brilliant customer service, had an issue but they resolved it straight away. Will definitely be returning.”

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Posted 3 years ago

“Product arrived but with a very strong musty smell... Emailed customer services and was dealt with Chelsea very quickly.. Voucher sent for the price of the product”

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Posted 3 years ago

“Had to return an item purely down to ordering the wrong size, it was dealt with excellently by Charlotte and received the changed item within days, thanks”

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Posted 3 years ago

“Charlotte has solved my problem very quick.”

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Posted 3 years ago

“Took a while to dispatch, the customer service was helpful though.”

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Posted 3 years ago

“Returned item refund was processed the next day, excellent communications and quick delivery, would recommend.”

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Posted 3 years ago

“I've been buying Vanquish t-shirts since they launched and they are by far the best gym clothing you can find. The t-shirts hold their shape when washed and the colours don't fade either. Bought 2 pairs of shorts recently and they're very comfortable. Next up, joggers! Customer service is always on point too, quick responses and practical on their approach.”

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Posted 3 years ago

“Good service ✌🏻”

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Posted 3 years ago

“Very good service, respond quickly to emails and is happy to help if something is wrong, big thanks to Rachael for good service! Will definitely order more times from VQ!”

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Posted 3 years ago

“I've ordered from Vanquish Fitness multiple times now and I can't fault the service. Chris was particularly helping in sorting my refunds and exchanges for me. The quality and service is 10/10, would definitely recommend.”

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Posted 3 years ago

“I ordered a pair of shorts which ended up being out of stock by the time the order went through, Cloe from vanquish let me know and allowed me to change the order to the something of the same value. All was done fast and easy , thanks for the good service as usual.”

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Posted 3 years ago

“The customer service from its representative CHRIS was unbeatable, they managed a change in a product without any problem and quickly and efficiently. I am very happy with the management”

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Posted 3 years ago

“Great support and Customer Service! Chloe was super help and quick with the replies and assisting me! Will definitely be shopping here more often.”

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Posted 3 years ago

“Great products, swift order to delivery and I had to return a couple of items and the refund was as fast as the order. Will be ordering again!”

Helpful Report

Posted 3 years ago

Vanquish Fitness is rated 4.8 based on 3,205 reviews