Vulcan Strength Training Systems Reviews

Name: Vulcan Strength Training Systems
Address: 655-H Pressley Rd, 655-H Pressley Rd, North Carolina
Rating: 4.77

4.8 Rating 3,402 Reviews

95 %

of reviewers recommend Vulcan Strength Training Systems

4.8

Based on 3,402 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

About Vulcan Strength Training Systems:

Vulcan Strength Training Systems is US veteran owned company and primary supplier and innovator of high quality strength training equipment. Vulcan Strength Bumper Plates, Olympic Barbells, Kettlebells, Squat Stands, Rigs and Racks are used in Crossfit and Olympic weightlifting gyms all over the world.

Visit Website

Phone:

8779864313

Email:

vulcan@vulcanstrength.com

Location:

655-H Pressley Rd,
655-H Pressley Rd
North Carolina
28217

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Vulcan Strength Training Systems 5 star review on 17th October 2024

Michael Monceaux Michael Monceaux

490

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality, great looking, low bounce plates. Top quality product, price extremely right. Second purchase from Vulcan and now is out go-to for high quality training equipment.”

Helpful Report

Posted 4 years ago

“The GHD I received is functional, but there are some relatively inexpensive improvements that could be made to make it more convenient and easy to use. To make adjustments, I have to screw and unscrew knobs which makes adjustment a lengthy process. Using some large steel magnetic pins would make adjusting the equipment a lot faster.”

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Posted 4 years ago

“CS was great”

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Posted 4 years ago

“CS was great given the pandemic”

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Posted 4 years ago

“Ordered the Alpha bumpers. Got lucky with timing and the in stock notification so there was no issue finding everything in stock before it sold out again. Shipping was pre-covid timing, 2 to 3 days. One set of bumpers was missing, looks like it came loose in transit. Vulcan customer service was great and sent another set right away. Can't say enough about the Alpha plates. You can drop them on the driveway, the garage, any where. Best bumpers for a garage gym.”

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Posted 4 years ago

“Vulcan strength worked with me while my schedule changed over and over through covid-19 crisis. On top of that, the barbell was easily one of the best barbells I've ever lifted with, comparable to barbells almost twice the price. I also love the way tapered ends look!”

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Posted 4 years ago

“One order I received 2 unmatched bumpers that Vulcan refused to fix and my other orders Vulcan canceled after over a week went by with the status checker saying the orders were in an advanced state of processing. Another order I was on the phone for 2 days straight trying to cancel because Vulcan only let's you cancel by phone and they kept hanging up before anyone got on the line.”

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Posted 4 years ago

“Very nice products. No problem for 18 months of daily home use.”

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Posted 4 years ago

“Great Equipment”

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Posted 4 years ago

“Costumer service is responsive and willing to help. Considering how busy they are, given the current circumstances, it's nice to see they are taking their time to provide excellent customer service.”

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Posted 4 years ago

“High quality equipment! My problem was that the shipment was delayed by a few weeks because they’ve never called me regarding scheduling a freight truck delivery... I had to follow up after a few weeks of no calls via email. Also a pair of my plates were shipped (20kg calibrated powerlifting plates) later than the whole order.”

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Posted 4 years ago

“Quality is good, price is decent. But representatives are not very responsive”

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Posted 4 years ago

“Its so hard to figure out where to start with Vulcan. I ordered March 19 at the beginning of the lockdown for Coronavirus. I understand that it was a hectic time for garage gym equipment suppliers, but as an owner of my own small business I can't really let everything that happened slide. I ordered two items on March 19. A shipping label was made and I was told it would ship Monday. When it didn't ship Monday I figured it was crazy and would go out in the next days. One week passed, then two. On week three I decided to try to get in touch with them, since they said on their own site and instagram they were experiencing a backlog and order shouldn't take longer than two weeks. I finally got someone on the phone the third day in a row I called and she told me she didn't know anything about my order and that they didn't have an internal tracking system. The internal tracking system is called your feet and your eyes. I've been inside the warehouses of companies that sell weightlifting equipment, they aren't that big. It takes less than 30 seconds to walk across the warehouse and maybe another minute or two of digging, but I was told there is no internal tracking system. I then wrote them at the month mark on Instagram, and was told the same thing. I responded to their boilerplate copy and paste message saying that it shouldn't take longer than two weeks that it had been four and I got no response. Well, I've got good news and bad news. 32 days after I placed my order I got the notice that my package was shipping, but they only had 1 of the 2 items in stock. I was getting a refund for the thing they didn't have a $7 gift card.... I think that might cover the difference in shipping, but I won't be ordering from them again. There is no chance I can find the other item i ordered at this point, so I really appreciate them making it impossible to find with their incompetence. 36 days after I first ordered i received the largest pair of change plates I have ever seen. This is a business that can't communicate, continues to take orders when they aren't shipping out what they have already sold, doesn't keep any track of their inventory, and possibly sells items out from under customers who have already ordered because they are so disorganized. All I can say is use a company that hires people who say things other than "We don't have an internal tracking system" and cares about taking care of their customers.”

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Posted 4 years ago

“This is my 2nd Vulcan kettlebell, about to purchase my third. Good quality, excellent value.”

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Posted 4 years ago

“Great customer service, great price”

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Posted 4 years ago

“I've never actually had a purchase experience that has left me with the sort of revulsion I have felt with my purchase through Vulcan. Actual revulsion, and if it were not for the cost and effort it would take at my own personal inconvenience and expense, I would return every single bumper plate, bar, and the unusable rack I received. The equipment I have received is good enough. But in a market that is saturated with plenty of good products, I prioritize customer service over cost. Almost 3 weeks later, the wait continues for them to rectify their error. The service number they provide is inconsistently answered, more often than not it disconnects after a wait period. Email along the same lines. The latest shipping label still sits in pending status 2 days later... I get it, they're experiencing high volume. However, if you can't manage the volume in your queue, stop taking new orders until you can. Taking people's money while you try to get yourself sorted out isn't a best practice.”

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Posted 4 years ago

“Vulcan makes high-quality equipment and I will continue to buy equipment from them for the foreseeable future.”

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Posted 4 years ago

“Excellent equipment at decent prices.”

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Posted 4 years ago

“Vulcan makes high-quality products for a decent price. They are incredibly professional and I look forward to buying more equipment from them in the future.”

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Posted 4 years ago

“Excellent bumper plates!”

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Posted 4 years ago

Vulcan Strength Training Systems is rated 4.8 based on 3,402 reviews