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Waitrose Reviews

2.7 Rating 642 Reviews
37 %
of reviewers recommend Waitrose
2.7
Based on 642 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
Greater than 80%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
2 out of 5
Read Waitrose Reviews

About Waitrose:

At Waitrose.com, you’ll find all the quality and value you’d expect, together with the kind of service only Waitrose can offer. Your order will be picked, packed and delivered from your Waitrose branch by our Waitrose Partners – people who own a share of the business, and will always take as much care with your shopping as you would yourself. With a wide range of products and brands it makes it the perfect place to grocery shop

Visit Website

Phone:

1344 42 4680

Email:

customersupport@waitrose.co.uk

Location:

Waitrose Customer Sales and Support teamWaitrose LimitedDoncastle RoadBracknell
Berkshire
RG12 8YA

Write Your review

Anonymous
Anonymous  // 01/01/2019
waitrose customer always priority
Helpful Report
Posted 11 years ago
Got to love waitrose and their customer service , they know what they're doin!
Helpful Report
Posted 11 years ago
I love waitrose they really know how to say sorry when you buy a dud product. Their Customer service is excellent.
Helpful Report
Posted 11 years ago
Expensive but great to get a pack of Quinoi from. Its targeted to a more afluent older customer I believe with many convenience ready meals which as unusual and worldly
Helpful Report
Posted 11 years ago
Waitrose is rated 2.7 based on 642 reviews