WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,262 Reviews

95 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,262 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 15th April 2025

Anonymous

WarmYourFloor.com 5 star review on 25th January 2025

Karen S

WarmYourFloor.com 5 star review on 12th August 2024

Charles V

WarmYourFloor.com 5 star review on 17th December 2023

Carl P

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Once it got warm , it's staying very nice”

Helpful Report

Posted 1 year ago

Thank you for sharing Ora! We are glad to hear your floors are warm again!

Posted 1 year ago

“Previous thermostat quit working after 12 years. Replaced it with new thermostat and my floors are warm again!”

Helpful Report

Posted 1 year ago

Thank you for sharing Neil! We glad to hear the replacement thermostat is working well.

Posted 1 year ago

“The Nuheat thermostat is easy to program!”

Helpful Report

Posted 1 year ago

Thank you for sharing Timothy! We are glad to hear your thermostat is working well.

Posted 1 year ago

“They had the size of mat I needed for the lowest price available”

Helpful Report

Posted 1 year ago

Thank you for sharing about our competitive pricing Alexander!

Posted 1 year ago

“easy peasy”

Helpful Report

Posted 1 year ago

Lemon Squeezy! Thank you for sharing!

Posted 1 year ago

“Could use an operating manual which was not included.”

Helpful Report

Posted 1 year ago

Thank you for your feedback Edward! We will pass this along to the team and see what updates can be made.

Posted 1 year ago

“Ease of use, good quality, good directions, first week of use,have time clock after thermostat and use off peak 9pm to 11am my Utility. (Winter) 90% off peak.”

Helpful Report

Posted 1 year ago

Thank you for sharing AK! We are glad to hear everything went well and your floors are working well. Enjoy those warm floors this winter!

Posted 1 year ago

“Prompt service and delivery. Product worked as advertised and was easy to install.”

Helpful Report

Posted 1 year ago

Thank you for sharing. We are glad everything installed properly and is working great.

Posted 1 year ago

“It works very well. However, it had to be replaced after 3 years.”

Helpful Report

Posted 1 year ago

“Delivery was fast”

Helpful Report

Posted 1 year ago

Thank you Teresa for sharing about our fast shipping!

Posted 1 year ago

“Everything arrived safely, but took longer than say, Amazon, etc.”

Helpful Report

Posted 1 year ago

Thank you for sharing Jason. We appreciate the feedback.

Posted 1 year ago

“Shipping box was too small for 42” x 84” heating mat and thermostat. Electrical lead was smashed (looks intact though) and t stat box crushed as it was forced into packaging. Have not installed either yet. Hope everything works as advertised. Shipping should take better care of packaging items as it relates to 1st impressions.”

Helpful Report

Posted 1 year ago

Thank you for sharing your experience, Michael. We will relay this to the shipping department as it seems it does not sound like our normal standard

Posted 1 year ago

“We called Mathew for technical support. We found him to be helpful and professional.”

Helpful Report

Posted 1 year ago

Thank you for sharing Paul. We are please to have provided you with great service! Thank you for reaching out.

Posted 1 year ago

“A good and intimate knowledge of products and options available. From Thermostats and wiring to waterproofing.”

Helpful Report

Posted 1 year ago

Thank you for your review David! We appreciate the positive feedback on our knowledgable staff. We were glad to help.

Posted 1 year ago

“Company was responsive. Installation was a challenge due to the stiffness of the tightly rolled panels (mine were 15' long), and compounded by the electrical connections being preattached, which made that end of the roll heavy and unwieldy to begin with. Would be so much simpler to allow installer to clip on the wiring after stapling the panels up.”

Helpful Report

Posted 1 year ago

Thank you very much for the feedback, we will be sure to pass this along to our team. We appreciate the time you took to write the review Eric!

Posted 1 year ago

“no thank you thanks”

Helpful Report

Posted 1 year ago

“your site was very helpful. thank you”

Helpful Report

Posted 2 years ago

Thank you Patrick for the feedback! We are glad to hear the information on our website was helpful to you.

Posted 2 years ago

“It was very nice dealing with a company that specializes in heating floors. I had to recalculate the square footage I needed and alter the original quote twice. But, everyone should double check their needs.”

Helpful Report

Posted 2 years ago

Thank you for your review Gary. An excellent tip for all!

Posted 2 years ago

“I just ordered a part so there wasn't much to our communication.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us Lisa!

Posted 2 years ago

“I like the unit very much as a replacement over my older one which just gave out. I can get around on the menu but it did not come with a manual which I assume you have to download. All I want to do is use this unit as a stand alone floor heater in my bathroom without any day date or timer option. I will need to turn off any timing options I take it. JUst want to set the temp and forget it without any timer. Please inform me as to how to do that . Thanks Steve.”

Helpful Report

Posted 2 years ago

Hi Steven, Thanks for sharing your experience and it was nice speaking with you over the phone. We are happy you like your Nuheat HOME thermostat and if you need anything else, please give us a call and we'll be happy to help. Warm Regards, Warm Your Floor

Posted 2 years ago

WarmYourFloor.com is rated 4.8 based on 2,262 reviews