WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,183 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,183 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No information regards the heated bathroom tiled floor was available for my recently-purchased home when the heat failed. An internet search for Warm Your Floor provided quick answers. I purchased the updated version of my failed thermostat along with a multimeter. Provided instructions were clear and the new t-stat does a wonderful job of heating the floor.”

Helpful Report

Posted 1 year ago

Thank you for sharing with us Mary! We appreciate the review and are glad you found our website helpful with your questions. Enjoy those warm floors again!

Posted 1 year ago

“easy to install.”

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Posted 1 year ago

Thank you for sharing about the ease of installation Michael!

Posted 1 year ago

“Ordered a replacement controller on line and received it within days. Unit is very easy to program.”

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Posted 1 year ago

Thank you for sharing Gary! We are glad to hear you were able to get your controller programed and working.

Posted 1 year ago

“The NuHeat local distributor that was recommended on my first call was a bust....but when I called back I was directed to warmyourfloor.Com everything was smooth sailing!”

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Posted 1 year ago

Thank you for giving us a call Margaret. We are glad to assist and answer any questions. We are glad everything went smoothly!

Posted 1 year ago

“I am a DIY'r so I was relying on your staff for professional advice, specifically on the proper amount of material to order. Unfortunately, the recommendations and the resulting order were incorrect and added unneeded headaches and numerous runs to the store.”

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Posted 1 year ago

“I could not have asked for more. I had 4 different kinds of Nuheat thermostat controls, on 4 heated floors, dating back 20 years. warmyourfloor had ALL the technical information on the 4 discontinued controls enabling my electrician to confidently install an nVent Signature control. The older controls suffered from nascent programming and weak backlit displays. These new controls have bright displays and simple programming. Thank you!!!”

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Posted 1 year ago

Thank you for sharing, Craig. We appreciate the detailed feedback with replacing your outdated thermostats to newer versions. We are glad to hear you're enjoying them!

Posted 1 year ago

“Delivery was fast”

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Posted 1 year ago

Thank you Teresa for sharing about our fast shipping!

Posted 1 year ago

“Good product, shipped on time, all working as expected, good customer service”

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Posted 1 year ago

Thank you Scott for sharing! We are glad to hear all is working well and we were able to support you through this process.

Posted 1 year ago

“New thermostats came in a timely manner and our floors work again!”

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Posted 1 year ago

Thank you for your review Jeffrey! We appreciate the feedback on the fast shipping and are glad to hear everything is in working order again.

Posted 1 year ago

“Great experience. Went with the 240V 240SQF option, which was 2 spools of warm wire to run. Had a few questions when I ordered as it was the MA tax free weekend. Folks at WYF were able to help and accomodate the tax credit. Had a few questions on the install and again, very prompt in getting back to me. Install wet well, all the items in the kit were included and took me 5 hours to lay out all the floor from start to finish (obviously not including sub floor prep and final tile install). We have been using it the past few days on the cool mornings in our 3 season room. Works great. Dogs love it! Highly recommend.”

Helpful Report

Posted 1 year ago

Thank you for sharing Roland! We love talking to our customers to make sure they have all their questions answered. Enjoy those warm floors!

Posted 1 year ago

“Purchase online was easy and delivery for 10’ x 30” mat and thermostat timely.”

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Posted 1 year ago

Thank you for sharing! We are glad to hear your experience was a positive and timely.

Posted 1 year ago

“Everything arrived safely, but took longer than say, Amazon, etc.”

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Posted 1 year ago

Thank you for sharing Jason. We appreciate the feedback.

Posted 1 year ago

“Very helpful, pleasant.”

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Posted 1 year ago

Thank you very much for sharing! We appreciate your positive feedback.

Posted 1 year ago

“Shipping box was too small for 42” x 84” heating mat and thermostat. Electrical lead was smashed (looks intact though) and t stat box crushed as it was forced into packaging. Have not installed either yet. Hope everything works as advertised. Shipping should take better care of packaging items as it relates to 1st impressions.”

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Posted 1 year ago

Thank you for sharing your experience, Michael. We will relay this to the shipping department as it seems it does not sound like our normal standard

Posted 1 year ago

“Very easy to work with and fast delivery. What more could you want.”

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Posted 1 year ago

Thank you for sharing that excellent description of our service Craig. We appreciate your review!

Posted 1 year ago

“On the ball. Good service.”

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Posted 1 year ago

Thank you for sharing Carl! We appreciate your review of our service.

Posted 1 year ago

“Great product and helpful service.”

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Posted 1 year ago

Thank you for sharing! We appreciate the feedback on our service and products.

Posted 1 year ago

“Great customer service was very helpful. Replacement thermostat arrived in a couple of days. The thermostat is installed and working well.”

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Posted 1 year ago

We are glad to hear everything is in working order again Julie. Thank you for sharing your experience!

Posted 1 year ago

“Exelent job guys.”

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Posted 1 year ago

Thank you for sharing with us Adis!

Posted 1 year ago

“Great Company for all my floor warming needs...Custom options to fit any designed space!!”

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Posted 1 year ago

Thank you for sharing Jason! We appreciate working with you and all your projects.

Posted 1 year ago

WarmYourFloor.com is rated 4.8 based on 2,183 reviews