Warrantywise Reviews

Name: Warrantywise
Rating: 3.04

3.0 Rating 402 Reviews

52 %

of reviewers recommend Warrantywise

Company Reviews

Questions

Metrics

3.0

Based on 402 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email

Visit Website

Write Your review

Tell us how Warrantywise made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My strong advice is not to take out any cover with this company. During the sales call they will convince you almost everything is covered under their warranty however after my car experienced various faults they refused to pay out on anything even though the engineers at the main dealers repair garage confirmed that these faults should be covered under any standard warranty. I am currently taking legal action against the Warrantywise to try to have this matter dealt with fairly. Their "cover" is absolute con, I was offered warranty by the main dealer at a slightly higher price & I really wish I had taken this out. Please don't waste your money here.”

Helpful Report

Posted 2 years ago

“I would not recommend warrantywise to anyone. I purchased the warranty in good faith but when my car broke down I was told that it is a common fault with the gear box and they refused to repair it. An absolute con. Do not buy!”

Helpful Report

Posted 2 years ago

“Typical corporate sharks. Ignore the reviews from other sites it’s obviously fabricated. Avoid this company. Absolute conmen. They find any loophole to not pay out. We supplied photos, videos, receipts, and even some mechanics to back our claim but still it’s not enough. We are also in the process of using legal action to get our money back. Positively avoid this company!”

Helpful Report

Posted 2 years ago

“Straight forward process The process to claim was very straight forward considering it was circa £1K repairs. All the staff I spoke to were very helpful and ensure you know the process fully.”

Helpful Report

Posted 2 years ago

“5⭐️⭐️⭐️⭐️⭐️ Very professional and helpful throughout. Highly recommend Andy and the team!!”

Helpful Report

Posted 2 years ago

“Great service throughout, phoned up to log issue and was very clear and easy process throughout, would recommend the service, best part too is taking my car to main dealer and knowing it's been fixed properly with genuine parts for a fraction of the actual cost and having a courtesy car whilst being repaired.”

Helpful Report

Posted 2 years ago

“Everything clearly explained very professional”

Helpful Report

Posted 2 years ago

“Just brilliant! Always super nice on the phone, always helpful. Every time I've had to claim, they've always helped me as much as they can. Last claim was for a gearbox rebuild! Not one bad thing to say Well done Warranty wise”

Helpful Report

Posted 2 years ago

“Excellent cover and we’re very helpful when dealing with my claim. I was paid out in full quickly. Will renew!”

Helpful Report

Posted 2 years ago

“Apsolutely shocking service from this so called company. Sent my van into a garage which warrentywise recommended, Warrentywise said they would send a "Gearbox Specialist" to inspect parts so he could give the go ahead to get my van fixed, was told I would have my van back within 3/4 days, 4 wks later my van is still sitting in the garage waiting for someone to give the go ahead to get fixed, they told me I would have a courtesy van until mine was fixed but this didn't happen until wk 3 and then had a call to say I need to take van back as they only authorised it for 7 days, I then gave the go ahead to get my van fixed after wk 4 because in self employed and need my van, because I did this warrentywise have declined my claim saying " its not in there policy for me to give the go ahead and so have declined my claim by email as they couldn't be bothered to call me and speak in person, now im £1411 out of pocket, this warranty company is an apsolute joke and I would stay clear of them, find a other company who actually does what they are supposed to do, I wouldn't touch these people with a very long barge pole, apsolute joke, im now in the process of legal action to get my money back”

Helpful Report

Posted 2 years ago

“Rude customer service and unprofessional unnecessarily abrupt emails (and this was for a claim they were actually paying out so not contentious or difficult) admin team either wonderful or down right rude and aggressive in tone when asking for certain documentation to support claim. Felt like I was being shouted at by “admin support””

Helpful Report

Posted 2 years ago

“Do not touch this company... My van went to a garage which warrentywise recommended for a gearbox change, was told I would have my van back within 3/4 days, 4 wks later my van is still sitting in the garage they recommended after telling me that a "Gearbox Specialist" was going to inspect parts and give the go ahead to get replaced, this "Gearbox Specialist" never turned up, surprise, after they told me for wks he was on his way. Warrentywise said I was entitled to a courtesy van until my van was fixed but that didn't happen until wk 3 of my van being in the garage and then had a call to say I had to take it back after 7 days. In the end as I'm self employed and needed my van to make a living just like these people at warrentywise I told the garage to replace the gearbox and I would pay and then sort it out with Warrentywise after it was done. Warrentywise response was "its not in there policy for me to give instruction to get my van fixed which was stuck in a garage which they recommended for 4 wks doing nothing while I was loosing money" so my claim was declined, This company is an apsolute joke and wouldn't touch them even if there was no other warranty company around, BEWARE, STAY AWAY FROM THIS COMPANY, YOU ARE WASTING YOUR TIME AND MONEY, I CANNOT BE MORE CLEARER”

Helpful Report

Posted 2 years ago

“We have a small family run business selling used vehicles and have always supplied a warranty funded by ourselves. We had heard about Warrantywise and enquired about the different options available for applying to our sales vehicles . A Warrantywise representative travelled to see us and explain the different options available. Katrina Sparks is now our representative and ready to help if we have any questions or need further guidance. The level of knowledge and professionalism was second to none. We feel very fortunate to have learned about your company and hope to further our business with this level of service. I do hope you can thank and share this review with Katrina Sparks as I'm sure good reviews create good moral . Most kind regards Rich @ velde4x4”

Helpful Report

Posted 2 years ago

“More expensive than a BMW top level warranty, and even after I told them were too expensive, they still continued to call me despite me telling they were more expensive than the dealer warranty, and by some margin, twice as much!!!!!!! More sales focussed than customer focus. I will avoid in future.”

Helpful Report

Posted 2 years ago

“Pointless warranty”

Helpful Report

Posted 2 years ago

“Dealt with my repair very efficiently and staff were extremely friendly. Would recommend.”

Helpful Report

Posted 2 years ago

“Totally fraud liars peoples they are .I don't have any more words to explain just stay away from this fraud company.”

Helpful Report

Posted 2 years ago

“THIS COMPANY WILL NOT PAY ANY CLAIM WE HAVE TRIED TO MAKE AS A CAR DEALERS WOULD NOT RECOMEND THEM AT ALL . VERY BAD SERVICE WASTE OF MONEY , WE ARE NOT SELLING ANY MORE WARRANTY FOR THEM AND ARE ADVISING ALL DEALERS TO MOVE AWAY FROM THIS COMPANY AS SOON AS POSSIBLE”

Helpful Report

Posted 3 years ago

“Only covering a fraction of the cost to fix my car. No explanation.”

Helpful Report

Posted 3 years ago

“Never had a problem with them. Staff kind courteous and efficient. Never had a problem with a claim.”

Helpful Report

Posted 3 years ago

Warrantywise is rated 3.0 based on 402 reviews