““Absolutely excellent and a great price. Extremely please With my purchase easy website to access quick delivery twig tree is super strong sturdy easy assemble very pleased thank you .”
“as a photographer , I repy on timely deliveries for my setups, and my esperince with this xmas garland has been nothing short of a disaster. I ordered it specifically for my xmas mini session, but its now 8 days late. and still dont have it. If you are a photographer or anyone needing decorations for a event I Highly recommend looking elsewhere. this experience has been incredibly disappointing.”
Dear Meire,
Thank you for taking the time to share your experience with us. We genuinely appreciate your feedback and are truly sorry to hear about the delays you've encountered with your order. As a photographer, we understand how crucial timely deliveries are for your setups, especially during the busy holiday season.
We apologize for not meeting your expectations and failing to deliver your Christmas garland on time for your mini session. Your disappointment is completely understandable. We would love to know how we can make this right for you. Is there anything specific we can do to address your concerns or rectify this situation? Your satisfaction is important to us, and we want to ensure we improve moving forward.
Thank you again for bringing this to our attention, and we hope to hear from you soon.
Best regards,
The WeRchristmas Team
Hi Gilly! Thank you for your fantastic feedback. We're thrilled to hear that you appreciated our communication and speedy delivery! Looking forward to serving you again soon 😊
“Fantastic wreath is beautiful and worth every penny can't wait to put it up this Christmas
Excellent service delivery was so quick and packaged well.”
Hi Yvonne! Thank you for your wonderful review. We're delighted to hear that you love the wreath and that our service met your expectations. Wishing you a beautiful holiday season ahead! 🎄✨
Hi Lauren! Thank you so much for your kind words. We're delighted to hear that you found our prices reasonable and enjoyed the quick delivery. We appreciate your support and hope to see you again soon! 😊
Hi Peter! Thanks for your wonderful review. We're delighted to hear that you’re pleased with the quality and speed of delivery. Hope to see you back soon! 😊
“They sell junk from China with what can only be a fake CE cert. I would advise anyone not to purchase anything electric from them if they value their home as I can only see them as a fire hazard.
I received a faulty transformer that was running extremely hot in a matter of minutes so hot that it burnt out the light selector in seconds! I contacted them about it and they said it was something I had done to cause this 🤣🤣 they are cowboys selling dangerous junk! Avoid at all cost.”
Dear Reviewer,
Thank you for sharing your concerns with us. We're truly sorry to hear about your experience and understand how frustrating it can be when a product doesn't meet your expectations, especially regarding safety.
We take quality and safety seriously, and we appreciate your feedback regarding the transformer. It's disappointing to hear that you felt your concerns were not adequately addressed, and we aim to improve our customer service moving forward. We always encourage our customers to reach out to us directly so we can better assist them with any issues.
Your experience matters to us, and we’d like to learn more about your situation so we can address your concerns appropriately. Thank you for bringing this to our attention, and we hope to have the opportunity to resolve it for you.
Best regards,
The WeRchristmas Team
Hi Renata! We're so happy to hear that you love your big wide tree! 🌲 It's wonderful to know that it’s just perfect for you. The excitement for Christmas is infectious! Thank you for sharing your joy with us, and we can’t wait to help you celebrate the season! 🎄🤩
Hi Christine! Thank you for your wonderful review. We're so pleased to hear you had a great experience with our delivery and customer service. We appreciate your support and hope to see you again soon! 😊
Hi Julie! We're so glad to hear that you’re happy with the quality of your decorations and the fast delivery. Your satisfaction means a lot to us! We hope to see you back soon for more festive fun! 🎄😊
Hi Stephen! Thank you for your wonderful review. We're delighted to hear that you found great value in our products. We appreciate your support and hope to see you again soon! 😊
Hi Anna! We're so happy to hear you're pleased with your tree. Thank you for your understanding regarding the pot issue, and we're glad we could resolve it quickly for you. Looking forward to your next visit! 😊
Thank you so much for your lovely review, Julie! We're delighted to hear that you found your Christmas trees beautiful. We appreciate your support and hope they bring joy to your holiday celebrations! 🎄
Hi there! Thank you so much for your wonderful review! We're delighted to hear that you love the glass baubles and our fast delivery. We appreciate your support and hope to see you again soon! 😊
“Fairly light garland delivered quickly add well packaged
The bulbs are warm white - I would have preferred bright white, but these were not available on the silver garland. However it looks very lovely draped around the fireplace”
Hi Ann! We're so glad to hear you liked the garland and that it arrived quickly and well packaged. Thank you for your feedback on the bulb color; we always appreciate hearing from our customers. Your fireplace must look lovely with it draped around! Hope to see you again soon 😊
Hi Wendy! We're so happy to hear that you were pleased with our service and that your order arrived quickly and safely. Thank you for recommending us, and we can't wait to see you again soon! 😊
“Only put 4 stars as it will not be used until Christmas but had it out of box and made sure it works , it does look ok but time will tell with decorations on it will post again then”
Hi Liz! Thank you for your thoughtful review. We appreciate you taking the time to check everything out ahead of time. We'll be here when you're ready to decorate for Christmas! Looking forward to your next update! 🎄
Hi Stacey! We appreciate your feedback and understand how frustrating that can be. If you have any questions or need assistance, please don't hesitate to reach out. We're here to help! Hope to hear from you soon! 🎄
“Excellent lights for the garden. What I like best is the approx 1ft spacing between light bulbs. Cable and bulb fittings are of an excellent quality of rubber.”
Hi Gillian! We're so happy to hear that you're enjoying the lights in your garden. Your feedback on the spacing and quality means a lot to us. Thank you for taking the time to share your thoughts, and we hope to see you again soon! 😊
Hi Christine! Thank you for your wonderful review. We're so glad to hear that you love the wreath and its quality. Wishing you a fantastic Christmas season ahead! 🎄
