Wido Reviews

Name: Wido
Address: Unit 5a - 5b Bestwood Business Park Bestwood Village Nottingham, Nottingham
Rating: 4.02

4.0 Rating 1,561 Reviews

75 %

of reviewers recommend Wido

4.0

Based on 1,561 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

Visit Website

Email:

contact@widosupport.com

Location:

Unit 5a - 5b Bestwood Business Park Bestwood Village Nottingham
Nottingham
NG6 8TQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Avoid like plague! Send out 2 faulty items and when trying to contact them no response and when trying to call I was on hold for 2hours with no luck of getting through. Very disappointing service and products. Will never use again or recommend to anyone! Very negative experience!!!!”

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Posted 5 years ago

“Shopping with Wido was so simple and easy, from the web to delivery Great service. Well done....”

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Posted 5 years ago

“Paid for next day delivery on thurs. No comms. Came the following Monday. Only reason I chose this site as it had next day delivery...”

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Posted 5 years ago

“I am not happy with the service I have purchased a gazebo which I have put up today and 2 bars in the middle are broke so not satisfied at all”

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Posted 5 years ago

“You are fantastic great service great price's well done you.”

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Posted 5 years ago

“Thank you I am very happy onces angry.”

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Posted 5 years ago

“Brilliant product terrible customer service”

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Posted 5 years ago

“Fast delivery. Good quality product”

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Posted 5 years ago

“Excellent service, the product was delivered promptly and was as described. We are thrilled with our fire pit, a great piece of kit at a fantastic price. Thank you.”

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Posted 5 years ago

“Arrived safely. No instructions though!”

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Posted 5 years ago

“The beauty couch I bought was better then expected, delivery was on time will be shopping here again .”

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Posted 5 years ago

“Failed to deliver despite taking my order. Very poor Customer Service.”

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Posted 5 years ago

“My product was amazing but my problem was... The twat who delivered it decided to leave it in my garden, considering I live in medway I can't even plant a flower without it being taken to be sold off for a puff of a joint! But luckily my parcel was still there for me to enjoy.”

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Posted 5 years ago

“Lounger Furniture came ready made which was a surprise but so much easier and now happily enjoying”

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Posted 5 years ago

“Fast delivery but I was home all day and they didn’t ring the bell just left it by my back door too heavy for me to lift and it rained hard so couch was soaking wet !!! Also the back test won’t stay up it keeps skidding down !!”

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Posted 5 years ago

“great website, good coms directly after purchase, goods delivered next day as promised but coms never kept up with order, wido never told us when it was getting delivered and neither did tuffnels the couriers who were meant to give ETA's. Goods bought were very heavy and we are both disabled the courier just dumped the goods at our front door and had to pay others to come and lift sofa up one flight of stairs, there was no mention delivery was to door only, we would have paid more had we known so something to be aware of. Would be buy again, YES but not if its a heavy item or products!”

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Posted 5 years ago

“Fast delivery. Product quality is perfect.”

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Posted 5 years ago

“I purchased a gazebo which we put up on Monday bank holiday as we had a garden party, I was very disappointed about the poor quality of the materials it was very flimsy , and also the Velcro sticks were very awkward to join together as they were not long enough, also the poles kept disconnecting and was very dangerous as we had young children playing in the gazebo. We then decided to put the gazebo down after 1 hour,as was not suitable ( I have been trying to ring for the past 2 days but nobody has answered the phone ) please reply back”

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Posted 5 years ago

“This site is what you'd call 'Fir coat, no knickers'! The website itself looks good! Professional and organised. Don't be fooled!! I ordered an electric massage bed on Saturday evening and was informed by the website it would be delivered the following Wednesday. Not only did I wait in all of Wednesday, there was no info / tracking e mails to keep me informed. I contacted them wed eve and thur morning to no avail. The bed then got delivered on Thursday, when I was out, which was also a problem because they left it right in front of my garage, meaning I could not open it! Again, I asked them to get in contact and nothing. Now we have managed to move the bed, open the garage and get it upstairs, it has no instructions on how to assemble. There is an 'instructions' pfd form on the web page for the massage couch, but...yes, you guessed it. It doesn't work! So, in short. If you want good quality service, dot use Wido!”

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Posted 5 years ago

“Absolutely rubbish, would not recommend ordering from here. We were given a delivery date, didn't arrive, you can't get through on the phone, sent 2 cancellation emails, furniture then delivered yesterday. Dreadful customer service.”

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Posted 5 years ago

Wido is rated 4.0 based on 1,561 reviews