Wordery.com Ltd Reviews

Name: Wordery.com Ltd
Address: Blackwells, 50 Broad Street, Blackwells, 50 Broad Street, Oxford
Rating: 4.70

4.7 Rating 83,961 Reviews

95 %

of reviewers recommend Wordery.com Ltd

Company Reviews

Product Reviews

Metrics

4.7

Based on 83,961 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Wordery.com Ltd 5 star review on 9th September 2023

Anonymous

Wordery.com Ltd 5 star review on 5th July 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Items as described, notification of order, but really slow sending”

Helpful Report

Posted 5 years ago

“Packaging could be better, especially for heavier books. More protection around the corners would be helpful. Aslo some books appear to have suffered damage - cover scratches and bumped edges - before packing,”

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Posted 5 years ago

“Books fine. Carrier rubbish! Consignment was split into 4 boxes. 2 turned up perfectly and very quickly. Next consignment of one box was still ok and not too long after the previous 2. Last one went to wrong depot, then delivered to wrong address, then returned to depot and then couldn't find the address, despite having delivered the other boxes! Eventually turned up a week too late, but books were undamaged so that's ok. Nothing wrong with Wordery, but they might consider their carrier!”

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Posted 5 years ago

“Nicely bound but poorly reproduced from public domain document. Delayed delivery.”

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Posted 5 years ago

“Delivery arrived when it stated however it did take over 7 working days to deliver 1 book. Very long delivering times in comparison to other companies.”

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Posted 5 years ago

“Wouldn’t make another purchase just because delivery takes forever.”

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Posted 5 years ago

“Took to long. Need to see more what is in the book.”

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Posted 5 years ago

“Langere bezorgtijd”

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Posted 5 years ago

“Good price, but wasn't sent out until almost a week after I'd ordered it, with no explanation that I could see that this would happen.”

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Posted 5 years ago

“Good delivery time”

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Posted 5 years ago

“A couple of pages of the book were stuck together.”

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Posted 5 years ago

“I waited a considerable amount of time for my book and the communication wasn’t as forthcoming as other companies.”

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Posted 5 years ago

“I ordered previously at wordery and then my order was suprisingly fast, even earlier than expected. So now I expected my order to be fast too, but it was too late. I asked where it was and got an automated response that I should wait a few more days. Indeed my parcel arrived soon after and it was in good condition, so it was acceptable.”

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Posted 5 years ago

“Ordered 2 books to be delivered to my grandchidren. Arranged to be addressed to them to arrive in the post as a surprise. Unfortunately books did not arrive together and one took about two weeks to arrive. Just assumed they would be sent together but this was not the case and we had one very disappointed granddaughter”

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Posted 5 years ago

“Great company normally but last order was very late and I had to chase them to find out where order was! Also price wasn’t as competitive as it has been in past”

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Posted 5 years ago

“I still don't have Gunther Grass' book. I still haven't received the Milan Kundera books. I asked Ashley for the Track-and-Trace numbers for these orders. I still haven't received these numbers, so I cannot approach our post office. Please please please send the Track-and-Trace numbers.”

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Posted 5 years ago

“The book was disappointing. Merely a combination of Wikipedia info. I should perhaps have read the summary more closely.”

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Posted 5 years ago

“this book has so many topics that we have to do one subject one week and then a completely new subject the next. so you don't learn that subject fully.”

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Posted 5 years ago

“Starve Acre follows the story of the Willoughbys who are struggling to cope after the death of their son. We know from the start that Ewan has died but dont find out until the end the circumstances. The atmosphere in this book is fantastic. The author definitely knows how to create a spooky air of suspense. Unfortunately I found that the story was lacklustre. It was confusing. The middle was fantastic, I really felt like the story was going somewhere after a slow start, but the ending didn't resolve anything. I felt like throughout the story there were multiple threads that never really got tied ip and I have finished the book feeling like I wanted more from it. I think there needed to be a different story set in the same atmosphere. This was sent to me free of charge to review.”

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Posted 5 years ago

“The only problem is the delay, which is a little too long, otherwise everything is ok”

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Posted 5 years ago

Wordery.com Ltd is rated 4.7 based on 83,961 reviews