“I needed one small part for my Power Washer and Nigeria treated me like I was buying a huge order. Excellent support, and excellent customer service. Thank you, Jim”
“In Westport, Co. Mayo. Had a lot of bother with receiving emails. Been to two other phone shops in North. None could fix. Called into Worx in Westport on the off chance they could help. Fella with beard had it fixed in two minutes. What an excellent service. Go to Worx in Westport and your sure to get sorted”
“I have to say just like other WORX products I was skeptical, But I’ve had my ORIGINAL WORX weed-eater AND BATTERY now since 2007 still running strong! And now this, the works 10 foot pole saw/chainsaw. I’m very disappointed in this product! Only disappointed in the fact that I didn’t have it earlier in my life. Things would’ve been a lot easier and like the weedeater/edger/trimmer this thing is the “ CATS MEOW 😻 “ I don’t know how anybody is un happy with this saw ( if it works correctly) is the best tools I’ve used since I bought my ORIGINAL WORX trimmer in again 2007 thank you again honey! ALWAYS REMEMBER “NOTHING WORKS LIKE WORX””
“I've gotten two of their 303.1 corded electric chainsaws and I love them! They're rugged, simple, the safest I've personally ever used with the locking guard that you must disengage to operate, powerful, and lightweight. Everything I could ask for in such a saw.
However, the ones I got both quit working all of a sudden. The first when I was cutting some small branches, the second sat for a little over a month after I'd used it for about an hour. I went to start it and nothing. Nada.
Worx Customer Service is EXCELLENT. No Joke. Both times the reps were Professional, Understanding, and they LISTENED. Both reps get Top Marks in my book for that! Unfortunately I couldn't tell you the name of the first rep, but cheers to them for helping me then!
The one I just got off the phone with, Kareemah, was Wonderful! After a couple diagnostic questions and attempts to get the saw started, and failing, she figured my issue was actually a recall on the 303.1 models that she was unaware of and would talk to her team about the issue. In the meantime, she fast-tracked a new 304.1 replacement my way doing a full warranty replacement! Thanks Kareemah!!! And Thank You to Worx for standing by your product and having such great Customer Service people! I give Worx a 10/10 for quality and customer service excellence!”
“Really rate Worx tools. I have their Drill; Cordless screwdriver; multi-tool; reciprocal saw and small hand saw. I guess the fact that I have so many of their tools is an indication of how much I rate them. Many of the above cordless items use the same battery so it is great being able to inter-change.”
