“Had an online delivery today. It was 4 hours late. I have placed an order as I have a 6 months old and it is difficult to do my shopping in store. I live on the 1st floor with no lift and the driver just left the goods on the ground floor and I had to carry all up. Will never order again”
“Yet again in asda and Lynn on tills so wonderful,and so helpful .No matter what she goes out her way to help you .Total asset to your Cumbernauld branch . Never changes. Great to have staff like that . Give her a pay on the back , I hope you do this”
“Again items missing but they took the original amount, when you speak to them it is the banks Fault???? the banks are sick and tired of asda blaming them for their incompetance, plus food out of date today, seriously Asda are awful the service is awful and no wonder they have been voted the worse supermarket, it is about time the CEO listened to people as it is the people that matter and can make or break them and by all the reviews on the internet, things are not looking at all good for them, I will certainly never use them again, shocking service”
“ASDA Milton Keynes. Had such a great day before getting to the checkouts in ASDA. The lady at the tills, Elisabeth seemed to have a bad day. The way she behaved and how she has treated us was awful. She forgot she was there to help the customer feel they are guests and make them come back again and again. We spend a lot of money everything week and is a pity we have to find a Better place to do shopping for our family. Hope no one has to suffer because of her attitude. Very disappointed”
“Ordered my Xmas shop from them, never again will I shop in Asda, when I went to collect my delivery so much was substituted, they tried to palm me off with a frozen turkey, I got the list and went straight in store to find the items substituted was actually sitting on the shelf. The fruit and veg went straight to the pigs, it was disgusting”
“I was 2p short at the self service checkout at the Bournemouth Castlepoint branch. "Sorry, you'll have to put something back." Spent many thousands there over the years. Never again.”
“Asda has cancelled 3 online orders since christmas, with either no warning or one hours notice. What a shambolic company. We would now only order where the goods have much reduced prices compared to other supermarkets and only for goods that were not part of a normal shop”
“Hello I order food every couple of weeks from Asda Nottingham to my home address in strelly, I’m going to stop ordering food from your store . Reason why is I spend a good £80 on my food shop for my mother (she is 78 years old . When my food gets delivered to my mothers house .. I’m appalled with what she receives. Do you know that eg I order food on the 10/1/2020 how comes I ordered 20 eggs, spinach etc.. do you know that the food you give me has an expiry date of 10/1/2020.. so basically my mother has to eat 20 eggs in one day because you only give me food which has a 1 day expiry on it . So half of my food order is going to be out of date ..eg .. I ordered 10/1/2020 my food expires on the 11/1/2020 how can a 78 year old lady eat all of her food shopping in 1 day and now my mother is I’ll because I think she has been food poisoned .. I’m discussed in what you have delivered to my mother .and I thought it was just the one off and it happens on every delivery order I order from you .. how can you possibly eat £80 worth of food in one day .. why don’t you give at least 1/2 weeks of food in date ..all my tomoties are off .onions are off etc .. I’m so angry it happens every time . Your Asda your supposed to give food in date . I have the food in my cupboard for one day from wen you delivered it and it is out of date .. my mother is sweating with fever how can you do this .i order off you every 1/2 weeks . I’m shocked you have so many stores and you deliver food which has to be eaten in one day because of the sell by date . What are you doing my mother is ill . ..why don’t you tell your staff to deliver food which has at least 1:2 weeks in date ..I’m appalled with your service.. I’m not ordering from you no more .. my mother. Is 78 years old. You should be ashamed of what food you deliver to my mothers house ..”
“Just got robbed of £10 as the machine didn’t Dispense the right money to be told I didn’t put in £45 I put in £35 when clearly on the screen I had put in £45? What makes it worse I was shopping for vulnerable adults will never shop in Asda again”
“Every time I buy skinless and boneless chicken thighs I always find some of the chicken is bruised. I am concerned that the chicken may have been mistreated.”
“I ordered online yesterday the driver came early and half my shoping so driver had to refund my missing shoping he said I would probly get a call off asda I've not had one! No sorry or offer to bring my missing shoping”
“The manager Dave by name takes pictures of purchases you do . This happened in Corby ASDA. I suddenly turned my back while he was taking pictures without telling me in advance. He walked away wihout any explanation when he was asked why he was doing that. I am definitely about to go to the court because of that case.”
“No budget crisps. I had this experience before with your delivery service. ALDI & LIDL don't restrict/limit their loss leaders. I'm switching. You've lost me. Your 12 pack crisps are sold out by noon. When I buy those, I buy wine, chocolates etc,etc.
Goodbye.”
“I only put one star because it allowed me to write but if I had my own way it would be none. I waited all day for my delivery, my son got mental issues and I suffer depression and I've got excessive fluid on my brain and needed to take medication and despite me sitting right at the door and when I check on delivery they told me he would be running late and will be there 16:26 and 16: 27 I check it said 16:29. After waiting half an hour I call Asda to be told the driver said he got there 16:24 and no one was home. I swear I could burst how upset I am right now. These driver are taking the job but dont want to work. The Google your property and screenshot the door and tell the company they came. Now I have to wait for asda to refund before I can get food for me and my sick so we are able to take our medication. I will never use them again”
