“I was looking for a cake for a friend's birthday and wanted to have the cake personalised. I was unsure of how to do this. I asked a young man if he could help. Kieran who works for Asda Hamilton was absolutely brilliant and really helpful. Kieran told me the process, he helped add the information to the cake on the design layout on the screen at the cakes, Kieran also checked I could have the cake specially designed for me straight away, he then sent the information to the team who put my information on the cake for my friend. I would like to recommend Kieran for an award for Excellence in dealing with customers, I am delighted Asda off this fantastic service, it's simple, straight forward and can be carried out at very short notice. I will definitely be recommending Asda to all my friends and family for ordering their birthday or other special occasion cakes. Thanks again for your help Kieran. Frank McLaren”
“As good customers we think it important that the staff are helpful. At Clayton Green Asda we had to return a parcel to Amazon, and as we are getting on a little we went to the parcel return. The parcel was obviously too large to fit into the metal container. There wasn't a sign to say that Amazon parcels need to be taken to a nearby counter. Fortunately, a staff member called Stephen, was passing and noticed our difficulty. He took charge of the parcel, carried out the necessary procedure with a smile on his face. He should be commended for being so helpful and pleasant. He does Asda proud”
“Asda has always been a amazing g place to shop but now with the asda rewards shopping is even better. Now it's Christmas it makes the dinner prep very easy and the prices for the products are unbeatable.”
“Shafi
Shafi, delivery driver has just brought all my shopping and laid it out nicely on the kitchen worktop for me to put away. He even put other things in different rooms for me. I had requested for help for my shopping to be brought inside as I am 6 days post laparascopic appendectomy. Thank you so much Shafi! You are so kind and helpful!”
“I had unfortunate blackout within the store and I compliment and say thank you to Tracey, Neil and Jon who looked after me and had the best care. Love to you all.”
“Was in my local Asda this evening, paying by cash on self service but there was a problem. Member of staff came straight over to help. She was having trouble trying to sort it and was calling on her earpiece for help.
Another customer was having problem with her till, and needed someone to login, she started off by being rude to the Asda lady helping me. accusing her of standing around, swore at her and insulted her by saying she was nothing as she only works at Asda. Was a vile woman, even threatening me with pointy finger, when i told her to wait her turn and she being out of order
My point is everyday people working in retail receive abuse mainly from entitled lowlifes it is bound to affect them.
Thank you to the staff member who helped me, and for staying calm!”
“We shopped in Asda South Shields on Friday October 25th at lunchtime at the height of chaos as the Asda app was not working. We use scan and go and on arriving at the checkout we needed help to load our shopping and use offers we had available. An assistant called Sarah (a runner perhaps?) came to help us and all the other shoppers as we all needed assistance. We were very impressed with how she handled an extremely stressful situation by remaining calm and efficient. She worked through all the shoppers problems and was very friendly to everyone. Thanks so much for your help Sarah, it was much appreciated.”
“Asda burden park bolton
store is the best in north west
Its open 24 hours a day
Very well stocked lots of nice proutcs
Even got timsons shoes and keycutting and got max speaman photos inside the shop.”
“The staff at Asda Dunstable are very welcoming and friendly and made my shopping experience a good one.welldone to the manager Mr c fielding and also all the staff”
“Went to asda at leechmere sunderland,got my shopping,went to self service,just started to make my way out and the lovely member of staff realized I'd left my change,she came looking for us to give it back.i don't no the ladies name ,but it was on Saturday around dinnertime,thankyou.”
