Balsam Hill Reviews

1.3 Rating 424 Reviews

4 %

of reviewers recommend Balsam Hill

Company Reviews

Questions

Metrics

1.3

Based on 424 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 52%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How does Balsam Hill deliver?

Helpful Report

(4 years ago)

Balsam Hill delivers items by Courier.

Helpful Report

(4 years ago)

57.14%

Industry Average

“ They said they would notify us soon about the delivery date for the new tree. ”

- Anonymous

“ Tree was the wrong one - no problem just called them up within an hour of taking delivery, was told sorry will send the correct Tree straight out (please print off the UPS delivery stickers and get UPS to collect the incorrect tree). ”

- Anonymous

“ Been waiting on my tree for over a week. Delivery date they gave was not accurate. Party at my home tonight with no tree. Very disappointing! ”

- Anonymous

Balsam Hill Reviews

Delivery - Average