Balsam Hill Reviews

1.3 Rating 424 Reviews

4 %

of reviewers recommend Balsam Hill

Company Reviews

Questions

Metrics

1.3

Based on 424 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 52%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

Popular Questions:

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Returns

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Customer Service

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How is Balsam Hill returns process?

Helpful Report

(4 years ago)

Greater than 83% of reviewers feedback is Balsam Hill returns process could be better.

Helpful Report

(4 years ago)

25.00%

Industry Average

“ The customer service to place the order was great, helpfully explaining the details of the process, and answering questions about warranty and returns. ”

- Josef

“ Much easier to go in, look at the product and decide, also much easier to deal with any returns:) Balsam Hill Response on face Book this morning, nothing via official e-mail: "Since the package has already been sent for delivery, when the package arrives it must be refused for delivery. ”

- Andrei

Balsam Hill Reviews

Returns - Difficult