Catawiki Reviews

1.3 Rating 631 Reviews

7 %

of reviewers recommend Catawiki

Company Reviews

Questions

Metrics

1.3

Based on 631 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 49%
Accurate And Undamaged Orders	Greater than 47%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How do I contact Catawiki?

Helpful Report

(1 week ago)

You can contact Catawiki by Email, Telephone and Live Chat.

Helpful Report

(1 week ago)

71.62%

Industry Average

“ Order not received and for some reason returned to the seller. Outstanding Customer Service from Catawiki. Messages answered in a timely manner as well. Refund is being processed. I will of course, bid with Catawiki again. ”

- Patricia Hooks

“ All in all, terrible customer service for the honorable sellers from which I purchased from. ”

- Jim

“ It is true that their customer service is slow, but all my issues were resolved nevertheless and I never had a problem recovering paid money. ”

- MrB

Catawiki Reviews

Customer Service - Good