Cell2Get Inc Reviews

Name: Cell2Get Inc
Rating: 4.84

4.8 Rating 539 Reviews

96 %

of reviewers recommend Cell2Get Inc

Company Reviews

Metrics

4.8

Based on 539 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Cell2Get Inc 5 star review on 24th October 2024

Aron Weiss

Anonymous

Anonymous // 01/01/2019

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“I am so glad that you have this site because I couldn’t be happier than I am right now and I wanted to give kudos to the store and employee that helped me. I was on their site before but never actually purchased anything and decided to look around other places before placing an order. I called in to see if they are legit and a representative by the name of Adam greeted me, he was so friendly and patient and knew exactly what I needed to be done. I came back a second time because I was a little confused and george happened to be there and I was so lucky to have him help me again. Thank you Adam and george for making my purchase go so well! And getting my phone on time! Thank you!!!”

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Posted 2 years ago

“Those guys really have done a lot for me ever since I have gotten my device from them. I bought a Kyocera flip phone (e4710) and when I took it to at&t they said they can't activate the phone for me. After calling and speaking to one of the representatives at cell2get, he requested to speak with the at&t lady and he demanded and guided her on how to activate the phone for me. Which is insane! It proves that these corporate stores hire kids that don't have any sense of knowledge in technology nor good customer service either, rather cell2get has helped me all the way from the start and I am so very thankful to them!”

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Posted 2 years ago

“Customer service is always 10/10 hands down to any other phone or major electronic retailer out there. They bring a welcoming vibe as to why they always have me as a customer.They are doing an outstanding job and I hope other retailer stores be as welcoming Keep up the good work guys”

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Posted 2 years ago

“By far the easiest and best transaction I’ve experienced! In and out within seconds of time! Adam and Rick were so friendly! Super knowledgeable! They got me everything I needed! I just moved here to NY and my cell coverage was spotty. I wanted to purchase a new phone and the website made it so easy! This is my go to store for sure!”

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Posted 2 years ago

“My last experience versus this experience from 3 years ago has really turned around! It has met my expectations and so much more! Jack really had taken the time To let me have that 10 out of 10 customer satisfactory.😀 I am so pleased with my new cellphone of choice and I would definitely recommend anybody to go in their website and see amazing deals for phones, and call them up or send an email if you have questions. Thanks again”

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Posted 2 years ago

“Great customer service. I wanted to upgrade my phone. Adam was very patient and friendly. He helped with the purchase and and answered all my questions in a mature and respectful manner. He also helped with pairing my watch as well. Impeccable customer service. 💯”

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Posted 2 years ago

“Had an excellent experience here, was happy with their customer Service. I had the pleasure of being assisted by steve, he was patient , and honest. He helped me, choose the right phone with the right plan. He even called me several times to make sure all my data was transfered to my new phone, and that all was green on my end. I highly recommended this store and thumbs-up to Steve. 👍”

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Posted 2 years ago

“Melvin & adam at this store are above and beyond!!! Yes, it takes time and patience to buy an new phone, transfer data etc. This customer service is above and beyond. They operate under pressure with patience, friendliness, guidance and expertise. THE BEST!”

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Posted 2 years ago

“Cell2Get sent the right phone but accessories were missing or downgraded from what was advertised under "Product Features" of the phone I ordered. An email reply and a phone conversation both said, "too bad, we sell overstock items. Return it if you're not satisfied." The box was missing ANY and ALL paperwork, the little pin to open the SIM port, and the advertised high-speed adaptor promised as included in the purchase The adapter was a cheap foreign version with half the power of the one advertised on the Cell2Get page where I placed my order. When I checked the return policy, it said a 15% restock fee is charged for returns. SCAMMERS. This place will cheat you. NEVER AGAIN!!! Order at your own risk.”

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Posted 2 years ago

“George was excellent. He was very knowledgeable about the phones i asked and explained things very well. We had several things we wanted to purchase and he was able to answer everything. This is a online retailer store and is the best one we have been to by far.”

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Posted 2 years ago

“Had an amazing time with Melvin and Jack in assisting me getting my new Blackberry key 2LE. Can’t wait to test out my new phone 👍🏻”

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Posted 2 years ago

“Amazing experience, courteous staff!:D Joe was the man on the other side of the phone. Excellent service!:) We ended up purchasing two samsung galaxy A71 5G. Joe was very knowledgeable and kind! He knew exactly what we wanted and gave us the best service!:) Moreover we were late and at was almost closing time, but he was graceful enough to answer our call ;)”

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Posted 2 years ago

“I had the BEST experience at Cell2get, with the help of Steve! He helped me set up a new account, and helped me disconnect from my old phone with ease. He really cares about the customer, and wants what is best for you, which is so clear in how he helps you find the best phones. I will absolutely be back for any phone needs I have, and I have already told my family that this has to be where they go for any needs they have—because if you want good service, this is the best Online retailer! Thanks again for the help!”

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Posted 2 years ago

“I never write reviews but I went to 3 different phone stores including Best Buy to try to switch over from my old phone to a new one, none of whom could help me find the right phone for me. The manager Steve was a LIFESAVER. Without his perseverance and assistance I probably would of thrown my phone at my wall into a million pieces. He was patient, friendly, and extremely knowledgeable. After a hour, he got me the phone I wanted, set my phone up after I received it, and fixed the complicated issue that I had. No doubt he went above and beyond!!”

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Posted 2 years ago

“Adam was very helpful, sweet and knowledgeable. I didn’t understand but he broke everything down for me and helped me out . Kevin is also very smart and helpful. They both know what they’re doing. Best team ever, amazing service !! GO TO THEM !!”

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Posted 2 years ago

“Manager was a tremendous help getting all of our family’s lines transferred from Verizon to AT&T. I went ahead and purchased for all my family the new galaxy s22 ultra from them, the manage walked us through everything from setting up new accounts to setting up our devices. Very knowledgeable and awesome at customer service. I wish every company I do business with had someone like him on staff.”

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Posted 2 years ago

“I just upgraded phones at Cell2get. The experience was quick and painless. Moshe was an amazing customer service consultant and handled everything like a pro. Last time I was i bought a phone steve also helped with the upgrades. Both of these customer service consultants should be on Americas Most Wanted for customer service and service on all things cellular. I highly recommend going to their website if you are frustrated with your current cell phone company. Lots of helpers and they know what they are doing so you don’t spend hours in lines then hours with inept associates. Trust me, I’ve been there. So happy spread the word for cell2get”

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Posted 2 years ago

“The reps were very knowledgeable and honest. I state this because the rep dissuaded from purchasing a much more expensive phone model. So I ended up paying less of what I wanted :)”

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Posted 2 years ago

“Jack was super helpful to me when I purchased my new phone, coming up with that was perfect for me. I have always had excellent customer service when I call in. Highly recommend!”

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Posted 2 years ago

“Recently i purchased a prepaid from cell2get and was attempting to transfer my existing number with a different provider. Steve was absolutely amazing and helped me through every step of the process. He was knowledgeable and relentless and went above and beyond to make sure before i left the call with my phone up and running. Due to his fantastic service i will be a cell2get customer for a long time.”

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Posted 2 years ago

Cell2Get Inc is rated 4.8 based on 539 reviews