Co-op Food Reviews

2.3 Rating 202 Reviews

29 %

of reviewers recommend Co-op Food

Company Reviews

Questions

Metrics

2.3

Based on 202 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 68%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Popular Questions:

Delivery

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Customer Service

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How do I contact Co-op Food?

Helpful Report

(1 week ago)

You can contact Co-op Food by Email and Telephone.

Helpful Report

(1 week ago)

57.14%

Industry Average

“ It’s now a week tomorrow and I still haven’t got any money back from them I contacted customer service today took me ages to get through I-spoke to a young lad who said he was looking into it he then put the phone down on me. ”

- Wendy

“ I tried to reach out to customer service with a few questions but got the runaround from two different employees I requested a call back and got more frustrated with them when they wanted more information how about giving me a call back as you said you would. I will never shop at any co-op store again ”

- Concerned ex customer

“ 15, when order nowhere to be seen, I contacted customer service, to be told that my order hadn't been assigned a driver and that the 2 hour window was a guideline, not set in stone as there might not be drivers available. ”

- Val

Co-op Food Reviews

Customer Service - Average