Costa Coffee Reviews

3.0 Rating 489 Reviews

46 %

of reviewers recommend Costa Coffee

Company Reviews

Questions

Metrics

3.0

Based on 489 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Avg Email Response Time	-1 hours

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How to contact Costa about not receiving £5 e-card after buying £20 gift card on 29 November 2024

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Asked by Hilary Larsen (1 week ago)

I am trying to get a costa coffee loyalty card as i do not have a phone that has apps on

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Asked by Mrs Karen Lesley Wood (3 months ago)

Why have the toasted sandwiches changed ? The old ones were delicious had new one this morning tasteless like cardboard I won't be buying again horrible !waste of money.

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Asked by Anna-Maria (1 year ago)

Why is the steak toastie not on menu for delivery?? disappointing as they're delicious ?

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Asked by Georgina (1 year ago)

Points taken away on my card number 633780 77424 17559186 5 I have been in Hospital for a time so unable to visit cafes

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Asked by Bill Harrison (5 years ago)

Staff need training. on cleaning tables and cloth used on Frothy milk-it was filthy. Friendly staff. good coffee.

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Asked by S Wiliams (7 years ago)