Costa Coffee Reviews

3.0 Rating 499 Reviews

46 %

of reviewers recommend Costa Coffee

Company Reviews

Questions

Metrics

3.0

Based on 499 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Avg Email Response Time	-1 hours

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How do I contact Costa Coffee?

Helpful Report

(1 day ago)

You can contact Costa Coffee by Email, Telephone and Live Chat.

Helpful Report

(1 day ago)

75.47%

Industry Average

“ Excellent service today at Watford Gap Services Ruby & Ollie were both friendly & cheery especially for a dull Saturday morning 10/10 thank you 😊 ”

- Louise Price

“ Costa Northam Canes lovely Laura Jackson tended to my husbands leg after he fell over outside on the pathway. She and her colleagues were very attentive and very professional doing the first aid. Amazing staff a real credit to Costa. Also service very slick ”

- Dave Walker

“ HAYLEY and JESS, very professional and service with a smile. Thanks. J. ”

- J. W

Costa Coffee Reviews

Customer Service - Good