Costa Coffee Reviews

3.0 Rating 489 Reviews

46 %

of reviewers recommend Costa Coffee

Company Reviews

Questions

Metrics

3.0

Based on 489 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Avg Email Response Time	-1 hours

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How do I contact Costa Coffee?

1 Helpful Report

(2 weeks ago)

You can contact Costa Coffee by Email, Telephone and Live Chat.

1 Helpful Report

(2 weeks ago)

76.39%

Industry Average

“ Costa Northam Canes lovely Laura Jackson tended to my husbands leg after he fell over outside on the pathway. She and her colleagues were very attentive and very professional doing the first aid. Amazing staff a real credit to Costa. Also service very slick ”

- Dave Walker

“ HAYLEY and JESS, very professional and service with a smile. Thanks. J. ”

- J. W

“ Excellent service by Nathan at Moor Allerton Leeds. Delicious food and great coffee. ”

- Anonymous

Costa Coffee Reviews

Customer Service - Good