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Etsy Reviews

2.2 Rating 613 Reviews
29 %
of reviewers recommend Etsy
2.2
Based on 613 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 41%
Accurate And Undamaged Orders
Greater than 86%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
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Does Etsy deliver on time?
(1 week ago)
Greater than 42% of reviewers feedback is Etsy normally delivers on time.
(1 week ago)
C

Delivery - Average

63.64%
Industry Average
The delivery is usually about 10-14 days but worth the wait.
- Pam Smith