“This is the second time we have placed an order with your company and to our greatest surprise the courier company you use constantly deliver our items to a different address. I cant seem to understand why the courier driver gets confused with a very simple address. It’ll be appreciate if you can educate your courier drivers to ensure they deliver an excellent customer service.”
“I bought cards with funky pigeon. One arrived one didn’t. My funky rewards then used my bank details and bill me for £15! Nowhere did I authorise this.
ABSOLUTE SCAM!”
“Bought £20 worth of flowers and they looked so awful when they arrived. Didn’t look as full as on the photo and they look like they are about to die. Honestly better off going to your local florist if your planning on buying flowers on funky pigeon”
“Poor service. Selected a delivery date which was yesterday and item still not arrived. It is only AFTER you have paid that they then tell you there are delays of up to 5 days in postage. Why allow someone to select a delivery date - NOT SHOW any messaging on delays and then once they have taken your money - tell you it won't reach that day. Poor customer service, many companies are still providing orders on time so I would've just done that if I knew - and not skipped my own sister receiving her birthday card. Terrible service. Won't ever order from here again.”
“£15 taken monthly from my credit card for 4 months. Was unaware of signing up for anything when I made only one order. But wouldn't you expect to receive a, 'thank you for signing up to Funky Pigeon Rewards' and details of your membership number?? Obviously I didn't get any such Emails! I'll never use FP again and am reporting to Trading Standards. I've closed my account, so can't investigate. I've requested a screen shot and further details. I'm normally very careful about things like Amazon Prime etc and do not understand how FP got me as a 'member' at all!!”
“I ordered a first Anniversary card for my son & Daughter in law on 31/3.
I received a confirmation email & payment was deducted 2/4, and it said my order was on it's way.
I have sent 3 emails as my order has not been received.No replies.
The phone lines are closed & the site does not recognise my e mail , although I have received several promotional e mails to my account since my order,
The order has been linked to Funky Pigeon Ireland.
My order reference is IE000031539232.
Will not be ordering again or recommending.”
“Hi , I ordered 2 recent cards because I'm self isolating and can't go out . They were delivered no problem , however at the end of my 2nd order I had a message telling me I'd got some credit for a future order , so I happily accepted it before getting to the end where it was too late to un click . The emails I've had to send are non stop and the calls are automated which I understand because of lockdown but it seems like they pass customers from one place to another . I complained through resolver though and expected a result 🙄 yes . Eventually Mary replied to a Dawn Eaton to tell me the account is now closed . I'm NOT Dawn Eaton . Avoid this joke of a company because the funkypidgeon team will tell you that funkyrewards are a separate company . Liars .”
“Ordered card with inscription but it was sent totally blank. Complained via email and they asked what I wanted. Sent a copy of preview from their website and recieved a reply saying this time they would reprint. Cheaply made card printed wrongly. Would I use again - not a chance”
“Funky Pigeon takes "bit of a card" to a new level. Scammed out of £45 by this unscrupulous scammer. Ordered a New Year's card for a critically ill friend and before I knew it, a funky fraudster had filched £45 out of my account. If I hadn't questioned these monthly £15 debits with my bank, this pilfering would have continued unabated. On March 27 I contacted Funky Pigeon only to be greeted with an out-of-office reply citing the Covid crisis as the reason for temporary closure.
Fraud is a crime Funky Pigeon - you deserve to do bird.
As a freelance journalist with a bit more time more on my hands than normal, I'm on your case.”
“Personalised a card went to check out for the web page to stick so annoying. I'm going to go elsewhere not doing it all again . Plus still charging for 1st class post but it can take 7 days hmmm not very good. Avoid unless you want to waste your time.”
“I ordered one card in February for £12 and I’ve been getting charged £15.00 a month for no reason and it doesn’t say what for !! I want my money back !!”
“Like so many people, i have had £15 pm coming out of my account, when i had no idea i had agreed to this amount, and i cannot see what it is we are paying for , other card companies are much more clearer and do not rip you off , Funkypigeon are being DECEITFUL in their approach,
i will not be using their services again”
“No indication on web site but my daughter-in-laws card and gift card arrived 8 days after they took money and said it was posted. I'm sorry covid 19 or not all my other post and the other card company's my family ordered from took 1 to 2 days!! Not impressed”
“I am NOT an idiot who doesn’t read all small print.. however I too have had money taken from my account completely unaware that I ‘agreed’ to this.!! As I clearly did not!!”
“They have stolen £15 from my daughters account and have closed their phone lines rather than manning them remotely. This is disgraceful avoid this terrible company.”
