Home Bargains Reviews

Name: Home Bargains
Rating: 3.24

3.2 Rating 284 Reviews

55 %

of reviewers recommend Home Bargains

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3.2

Based on 284 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 66%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

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Home Bargains 1 star review on 16th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This store is getting redicilas xes stores are putting there prices why call it home bargains there's not one bargain In there you can go into the range and find best quality products than them now and the food stuff is more expensive than tesco Morrisons it's not what we expected but they want to be a Shamed towards there customers the ones who depended on that store I waint go in anymore it just isn't a bargain store anymore the garden stuff is also a load of rubbish its cheaper better in the range.”

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Posted 2 years ago

“Shopped in the Westfield road store in Cumbernauld this morning and the young guy on the checkout Andrew was exceptional with his customer relations,his manners and the way he treated every customer was first class. I will definitely be shopping in that store again.”

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Posted 2 years ago

“Shout out for Karen at the Harlow store, the only happy face l encountered on my visit tues 11th April”

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Posted 2 years ago

“Had to change something today in the Dover branch at Whitfield, and I have to say the young girl that was a manager that was absolutely amazing. Thank you so much.”

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Posted 2 years ago

“Was here today @the Torquay shop. I needed bin liners, and I always seem to buy the wrong ones. Either too big or too small. Anyway, I want to thank Aiden who helped me find the correct ones. He is an absolute Star !”

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Posted 2 years ago

“I was in the Store today and was helped by a young staff member called James in the Whitehaven branch. He was very polite and extremely helpful. He was a credit to himself and the store.”

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Posted 2 years ago

“I must praise your staff at Holderness Road branch in Hull. I rang the store to enquire regarding purcashing baby wool. Sarah a member of staff kindly laid the wool aside, until I went in the store this morning. Just wonderful service and the staff are so cheerful and helpful. Keep the good work up, M Robinson Louth”

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Posted 2 years ago

“I was Irvine store. And feel that some management are not very efficient in there job as they treat as some staff irresponsibly. Where staff do not need to be treated like this. Senior management should be ashamed.jcm”

Helpful Report

Posted 2 years ago

“Selling faulty goods and refusing to replace. Bought a set of bedding in store. After getting washing and going to put on the bed it became apparent that the item was faulty as there were no holes for the buttons to do the duvet cover up at the bottom. I contacted online customer support (with my receipt, and a video of the issue) to ask about maybe getting a replacement sent to me but they refused as it was an “in store” purchase so would have to go back there. I do not currently live particularly close to a store and have recently just come out of hospital so not in much of a condition to be leaving the house. I suggested them sending a courier collection from my address but they refused. I have now paid full price for a duvet cover that is faulty/ unusable that they will not do anything about helping sort for me. This seems ridiculous to me as it shouldn’t matter where you are if the item is faulty, you could have taken it to another country and it wouldn’t change the fact that it’s a manufacturer error even if you were abroad and unable to return to a store. Complete con.”

Helpful Report

Posted 2 years ago

“I parked at Home Bargains Whitehaven and my wife who has had a mini stroke and cancer last year and therefore a bit slow did a lot of Chrstmas shopping but took a long time spending £142.00. Nearly two weeks later on 06-12-2022 I got an £85 parking fine notice. I guess if you shop too long at Home Bargains or spend too much you get fined. What a gem of a company.”

Helpful Report

Posted 2 years ago

“Car park fine £100 for overstaying a few minutes. Only allowed 1 and a half hours which at this time of year xmas is rubbish. Will not shop here again after many years of loyalty”

Helpful Report

Posted 2 years ago

“A very big well done to Kimberley & Stefan from the Droitwich store brilliant customer service Thankyou both for your help with a faulty item and exchange you were both very pleasant and helpful much appreciated Mrs P Bird”

Helpful Report

Posted 2 years ago

“I visited the Airdrie store to do some Christmas shopping. The shop was well organised and spotless including the floor. There were friendly helpful staff, especially the manager, he was so obliging helping me look for particular items. He went above and beyond to help me get everything I needed. I couldn't recommend the store enough.”

Helpful Report

Posted 2 years ago

“Today I tried to find something and been helped by Anita on Beckton Home Bargain. She is very kind and helpful. I always come back to this shop because they have a great products and awesome people are working there.”

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Posted 2 years ago

“Lovely staff at the crostons rd branch especially sarah who works on the tills nothing too much trouble knows most of customers names and is lovely to everyone”

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Posted 2 years ago

“THE AWFUL MUSIC IS FAR TOO LOUD. IT IS SO ANNOYING THAT IT MAKES ME ANGRY. THIS SORT OF AUDIO EXCREMENT SHOULD BE USED AS BACKGROUND NOISE ONLY. WHO EVER IS RESPONSIBLE FOR ALLOWING THIS SOULLESS GARBAGE TO BE PLAYED OVER AND OVER SHOULD BE FORCED TO LISTEN TO IT EVERY HOUR OF THE DAY, LIKE THE POOR WORKFORCE HAVE TOO. IT IS TORTURE, PLAIN AND SIMPLE. DISGUSTING.”

Helpful Report

Posted 2 years ago

“Every time me and my wife visit any HB the visit is always a pleasant one, the staff are always willing to help and friendly, its a shame more shops wasn't like them”

Helpful Report

Posted 2 years ago

“Made an order. Heard nothing from the store. Then after two weeks i contacted home bargains and finally they returned my money. Not recommended”

Helpful Report

Posted 2 years ago

“Please sort your website. It is frustratingly bad to use. gave up it was wasting my time. I will buy elsewhere.”

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Posted 2 years ago

“I visited home bargains at the western industrial park and was served by Tejal. She is one of the most helpful staff and has wonderful customer care. Today I had to buy some cases of water and unfortunately did not have a £1 coin for the trolly. Tejal kindly asked a member of staff to get me a trolley so that I could get some water. That was very pleasant of Tejal and this is not the first time she has come forward to help. It makes a whole lot of difference to have staff who are extremely pleasant and knowing their role. Thank you Tejal for your kind assistance today.”

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Posted 2 years ago

Home Bargains is rated 3.2 based on 284 reviews