Home Bargains Reviews

Name: Home Bargains
Rating: 3.24

3.2 Rating 277 Reviews

55 %

of reviewers recommend Home Bargains

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3.2

Based on 277 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 68%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

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Home Bargains 1 star review on 25th September 2022

Paula

Home Bargains 1 star review on 30th July 2022

Chris

Home Bargains 1 star review on 18th December 2021

Jane Gallo

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was Irvine store. And feel that some management are not very efficient in there job as they treat as some staff irresponsibly. Where staff do not need to be treated like this. Senior management should be ashamed.jcm”

Helpful Report

Posted 1 year ago

“Selling faulty goods and refusing to replace. Bought a set of bedding in store. After getting washing and going to put on the bed it became apparent that the item was faulty as there were no holes for the buttons to do the duvet cover up at the bottom. I contacted online customer support (with my receipt, and a video of the issue) to ask about maybe getting a replacement sent to me but they refused as it was an “in store” purchase so would have to go back there. I do not currently live particularly close to a store and have recently just come out of hospital so not in much of a condition to be leaving the house. I suggested them sending a courier collection from my address but they refused. I have now paid full price for a duvet cover that is faulty/ unusable that they will not do anything about helping sort for me. This seems ridiculous to me as it shouldn’t matter where you are if the item is faulty, you could have taken it to another country and it wouldn’t change the fact that it’s a manufacturer error even if you were abroad and unable to return to a store. Complete con.”

Helpful Report

Posted 1 year ago

“I parked at Home Bargains Whitehaven and my wife who has had a mini stroke and cancer last year and therefore a bit slow did a lot of Chrstmas shopping but took a long time spending £142.00. Nearly two weeks later on 06-12-2022 I got an £85 parking fine notice. I guess if you shop too long at Home Bargains or spend too much you get fined. What a gem of a company.”

Helpful Report

Posted 1 year ago

“Car park fine £100 for overstaying a few minutes. Only allowed 1 and a half hours which at this time of year xmas is rubbish. Will not shop here again after many years of loyalty”

Helpful Report

Posted 2 years ago

“A very big well done to Kimberley & Stefan from the Droitwich store brilliant customer service Thankyou both for your help with a faulty item and exchange you were both very pleasant and helpful much appreciated Mrs P Bird”

Helpful Report

Posted 2 years ago

“I visited the Airdrie store to do some Christmas shopping. The shop was well organised and spotless including the floor. There were friendly helpful staff, especially the manager, he was so obliging helping me look for particular items. He went above and beyond to help me get everything I needed. I couldn't recommend the store enough.”

Helpful Report

Posted 2 years ago

“Today I tried to find something and been helped by Anita on Beckton Home Bargain. She is very kind and helpful. I always come back to this shop because they have a great products and awesome people are working there.”

Helpful Report

Posted 2 years ago

“Lovely staff at the crostons rd branch especially sarah who works on the tills nothing too much trouble knows most of customers names and is lovely to everyone”

Helpful Report

Posted 2 years ago

“THE AWFUL MUSIC IS FAR TOO LOUD. IT IS SO ANNOYING THAT IT MAKES ME ANGRY. THIS SORT OF AUDIO EXCREMENT SHOULD BE USED AS BACKGROUND NOISE ONLY. WHO EVER IS RESPONSIBLE FOR ALLOWING THIS SOULLESS GARBAGE TO BE PLAYED OVER AND OVER SHOULD BE FORCED TO LISTEN TO IT EVERY HOUR OF THE DAY, LIKE THE POOR WORKFORCE HAVE TOO. IT IS TORTURE, PLAIN AND SIMPLE. DISGUSTING.”

Helpful Report

Posted 2 years ago

“Every time me and my wife visit any HB the visit is always a pleasant one, the staff are always willing to help and friendly, its a shame more shops wasn't like them”

Helpful Report

Posted 2 years ago

“Made an order. Heard nothing from the store. Then after two weeks i contacted home bargains and finally they returned my money. Not recommended”

Helpful Report

Posted 2 years ago

“Please sort your website. It is frustratingly bad to use. gave up it was wasting my time. I will buy elsewhere.”

Helpful Report

Posted 2 years ago

“I visited home bargains at the western industrial park and was served by Tejal. She is one of the most helpful staff and has wonderful customer care. Today I had to buy some cases of water and unfortunately did not have a £1 coin for the trolly. Tejal kindly asked a member of staff to get me a trolley so that I could get some water. That was very pleasant of Tejal and this is not the first time she has come forward to help. It makes a whole lot of difference to have staff who are extremely pleasant and knowing their role. Thank you Tejal for your kind assistance today.”

Helpful Report

Posted 2 years ago

“Visited your Leek store on many occasions and have to say what a pleasant experience it has been. The staff are always very polite, friendly and helpful, nothing is to much trouble, a kbberesford@aol.comvery well mange store. Never a problem with returns and refunds.”

Helpful Report

Posted 2 years ago

“Interchange Retail Park, Bedford branch - Abi was an absolute star today, and assisted me with purchasing 240 bottles of water (21 packs) for our company event for older people. Initially after putting 17 packs onto a roller, more packs were required but on searching in the stock room, a colleague located smaller bottles which are more practical for our clients to carry. Abi reloaded the items back onto the shop floor with me assisting and then the new bottles reloaded and taken to my car. Brilliant customer service and only her 3rd week in store. You've an asset there, Home Bargains!!”

Helpful Report

Posted 2 years ago

“be carefull with home bargains car park...last time I spent 430pound!!!! and that was my last shopping with this chain shop!!!! I received ticket coz I was over 2 hours!!! spending 430 !!!!! shop can't really help coz I didn't appeal to parkingeye....I didn't coz I can't win🤷 I didn't even had chance to pay 60 coz I was on holiday so I just paid 100!!!! never again home bargains🤮”

Helpful Report

Posted 2 years ago

“I bought some straw for a baby rabbit. I was keeping her in the house until her injections kicked in and was using puppy pads under her sawdust. Put some straw in on the night. Within a day the whole cage was crawling with these. Had to take the rabbit to the vet and get her unstraw mited. We had to throw away her toys that could have got mited and had to pay for the carpets to be cleaned. The vet put the bugs under the microscope and they were straw mites. Must have cost me £100 to pay for vet, treatment, new toys and carpet. And did home bargains pay me back? Did they heck. They offered me an instore credit of £30. So that would actually cost them £10 after profit maybe!”

Helpful Report

Posted 2 years ago

“Regularly go to both gloucester branches, very cheap prices and great selection of items”

Helpful Report

Posted 2 years ago

“What a pleasure to go into Galashiels store was in yesterday 2nd Sept went to checkout 1 and Cath was on she always asks how I am and has a wee chat while checking my shopping through Always has time for people which makes such a pleasant change especially for people on their own Full marks to Cath and thank you xx”

Helpful Report

Posted 2 years ago

“I shop regularly at the Limavady Store and all the staff are very friendly and polite but there is 2 members of staff who would go out of there way to help you nothing is a bother to them and that is Tracey O Kane and Terry Healey their customer services and their friendly service is fantastic it means alot when you go into a shop and your greeted with a smile and a hello and is their anything i can help you with i cannot express enough how important as a customer customer care and politeness is and Tracey O Kane and Terry Healey make shopping in Home Bargains a pleasure”

Helpful Report

Posted 2 years ago

Home Bargains is rated 3.2 based on 277 reviews