Home Bargains Reviews

Name: Home Bargains
Rating: 3.24

3.2 Rating 284 Reviews

55 %

of reviewers recommend Home Bargains

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3.2

Based on 284 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 66%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

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Home Bargains 1 star review on 16th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Went to home bargain and there was a really lovely young lady on the tills. She was very pleasant and I notice how she went the extra mile for every single customer including myself. She is a beam of sun ray in there! Her name is Aysha .”

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Posted 3 years ago

“Up date to my other reviews I have to now give five stars for the way my complaint HAS NOW BEEN DEALT WITH..After receiving a phone call in respond to my letter. I have received a telephone call from who I presume is Mr Tom Morris PA. She has addressed my issues and resolved the situation. Sorry it had to come to this and it took so long to resolve. But credit where credits due !!!!!”

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Posted 3 years ago

“I have written a very long and detailed review about this dispicable company. It appears it has not been printed, however I have had it printed on trust pilot, so if you can be bothered to go to TP you will be able to read what kind of company this is. It has no duty of care for its customers. The CEO can't be bothered to reply to your letters, perhaps he is too busy on his yacht to bother about us customers. The customer service is the biggest joke. How they call themselves customer service, they do anything but serve their genuin loyal customers. I or my friends and family will never shop in there again!!!”

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Posted 3 years ago

“If I could give a minus star I would, unfortunately I am forced to put one star. This company is despicable, they don't care one bit about their customers. A company is only as good as it is when something goes wrong. This company laughs at its customers and calls them liers. The customer service is beyond bad. My husband got covered in bleach due to a top not being on properly. When we got home he placed the shopping bag on my table. When we realised what had happened. We took the bag with the bleach back to the shop and my husband had his bleached stained top on. We explained what had happened, the manager even acknowledged the bleach had run. But low and behold customer service said, on their investigation (what a joke) that the bottle was not damaged, we never said it was, the problem was the top wasn't on properly. So according to customer service my husband had dropped bleach down himself and damaged my farmhouse table. When we got nowhere with their so called customer service we wrote directly to Tom Morris CEO, well no wonder this so called customer service is so bad, he couldn't care less about his loyal customers either as he couldn't be bothered to reply to our letter outlining what had happened. Not only that about two years ago, my daughter was in the same store and my baby granddaughter was suffering with an ear infection, so was crying in the store as my daughter rushed round to get some medicine and one of the employees said to another "that's a good advert for condoms",and they both laughed. The manager didn't want to know, so we wrote to HB to say this was unacceptable and they just replayed more or less saying your word against ours. How disgusting that's how they treat their customers. Well they have lost hundreds of pounds from my family and I. I am also going to let everyone know what kind of company this is. They take your money but treat you with comtempt. I would urge anyone to keep away from this store, can you imagine being treated like that in any of the supermarkets? disgusting HB !! You should be ashamed of yourselves.”

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Posted 3 years ago

“Went into mayflower basildon store staff member was very rude no please thank you didn't even tell me how much my bill was !!!”

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Posted 3 years ago

“Hydraulic acid kit 7 day £1.99 on older skin amazing got rid of deep sleep lines.after 3 days thank you. Mary”

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Posted 3 years ago

“Bought a helium balloon for Mother's Day and it started to go down as soon as I got it home, it was a 31" one. Took it back and a manager said he couldn't do anything about it! How rude! This manager obviously has no customer skills. As the shop assistant wanted to refill it with helium. He said no! I shop in HB five days a week. I will certainly be complaining to head office.”

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Posted 3 years ago

“To my daughter and myself visited byrom St to do a bit of shopping when we came out my daughter noticed a mother duck and her ducklings they went under a car afraid that they would get Hurt, I went back in store and told one of the girls on the tills about this and she told one of the young men that worked there he came out as they couldn't get intouch with the owner of the car as mother and kids were hiding under neath he say that they went across the car park onto the grass verge to make sure they were safe we would both like to thank this young man for what he did ,plus we enjoyed shopping as well again thankyou to this young man we didn't get his name but he will know who I'm talking about again thankyou an appreciated shopper.”

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Posted 3 years ago

“Home bargains is okay for a lot of things, but some items are cheaper elsewhere. The main problem with them is that you purchase goods you like and on returning, the goods you want are not there. Sometimes it is weeks before the item you want is back on the shelf. I approached the manager about this and I was told that he has no control over what is delivered. I find this nuts. What is the point in having a manager if he cannot take control over his stock ? His job should be to take note of what is running low and he orders it accordingly. One crazy way to work if you ask me. It can be frustrating shopping here”

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Posted 3 years ago

“Your company only want to see positive reviews, the plattbridge store allow the homeless to congregate outside the store begging & causing a nuisance to its customers.”

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Posted 3 years ago

“I bought a hair mask( argan oil hair mask ) and when I opened it at home more than half of product was missing from the container. Can’t be bothered to take it back as it was very cheap but come on.. please check your product wasn’t tampered with when you buy it.”

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Posted 3 years ago

“The staff today could not do enough for me . I wanted a mattress and the sales girl in the Rebook store was hapoy to help, she asked a male on the shop floor could he get it for me, wow no hesitation he got the crate put the big box on opened a till for me, brought it out and helped me get it in the car. A big thankyou to all you staff for a pleasant trip to your store.”

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Posted 3 years ago

“I went in today, to H/B at Eton St, Hessle Road, hull.HU3 4BG. As always left bags in my car, so got a basket then realised it was going to be heavy and I spoke to a member of staff called Yvonne, said to her I wish I had got a trolley, with that she said wait here, I will go get you one, I was amazed, good old fashioned customer service, I felt I should say something about this, they deserve praise when its earned and she earned it, thank you, Yvonne, and thank you home bargains. Love the shop.”

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Posted 3 years ago

“I am a regular customer at Home Bargains Colchester. I love the bargains there are always brilliant bargains The customer service is very good and the store is always a joy to visit”

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Posted 3 years ago

“My disabled sister and I are always very thankful for the customer service we receive from a store member named Carol at the Boucher Road store in Belfast. Carol is very pleasant and understanding and helps pack our bags every week. She is the main reason I keep going back to this store. Thanks Carol!”

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Posted 3 years ago

“After shopping in this store two weeks ago , I said good morning to nine staff, not one repplied! I am currenty using a crutch after a broken leg so when i went to get some wood a kind assistant helped and even took it to the car., her name was Vicky. This is a great store and good prices, but the staff let it down. It costs nothing for positive regard. I know staff are busy but having formerly worked in a large store many years ago its normal and expected and makes customers feel valued and want to return .....”

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Posted 3 years ago

“awful staff. attention seekers are all the servants there. I came to pay to N1. at 11 am, no queues, no any other people only me. and the attention seeker servant, a man, instead of taking money from the customer ran away to the other servant and started talking about their life instead of the professional business. I tried to speak to a manager but it didn't come, I wasted my time and this awful shop didn't have any money.they have to replace the servants or this shop will be closed.”

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Posted 3 years ago

“Excellent service from Joseph, he was very polite ,he checked where the logs were as I couldn't see them ,then went and got a trolley,loaded 12 bags of logs into it for me ,assisted me though the checkout and loaded up my car , I told his manager I couldn't praisehim enough . A credit to your company WELL DONE HOMEBARGINS WATERLOOVILLE AND JOSEPH.”

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Posted 3 years ago

“Got to admit the manager at Retford Home Bargains is a very helpful and polite guy. We are well impressed with the Retford shop and all the friendly staff. The shop is spotless and well stocked. Looks great .Thankyou guys a pleasure to shop there.”

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Posted 3 years ago

“The Speke Liverpool Branch provide the best customer service I have experienced. I call the shop, as I live some distance and I am disabled, and they check if what I want to buy is available and they put it aside so my journey is not wasted. I am always pleased they don't give the impression either that it is a chore but, in these times, above and beyond. Had a first class experience today Wed 2nd Feb 2022 when I wanted two 12kg bags of peanuts. The staff are to be commended.”

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Posted 3 years ago

Home Bargains is rated 3.2 based on 284 reviews