Home Bargains Reviews

Name: Home Bargains
Rating: 3.24

3.2 Rating 277 Reviews

55 %

of reviewers recommend Home Bargains

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3.2

Based on 277 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 68%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

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Home Bargains 1 star review on 25th September 2022

Paula

Home Bargains 1 star review on 30th July 2022

Chris

Home Bargains 1 star review on 18th December 2021

Jane Gallo

Anonymous

Anonymous // 01/01/2019

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“I went into the Home bargains on Thompson St Barry, I only needed a few things, I went through the checkout nearest the door, the woman on the checkout was talking to her colleague behind her, neither of them acknowledged me, didn't even look at me, she threw my items down to me, didn't ask if I would like a bag or even tell me how much it was and when I waited for her to say how much my items were she looked at me and said Go ahead!!! Absolutely no customer service or politeness at all, I was absolutely disgusted, will think about going into that store again Not a pleasant shopping experience 😕”

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Posted 3 years ago

“No help given to an oapcouple I’m their 80,s at the check out trying to load their bags, and really struggling. To get them in the trolley. After they had spent over £80. . Are the staff trained to assist customers or ignore them . Very disappointed. JH Bb104pj.”

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Posted 3 years ago

“Aberystwyth Branch I would like to say what fabulous customer service both myself and my mother have received every time we have been helped and served by Owen at home bargains in Aberystwyth. Owen goes the extra mile, he is always very helpful and very welcoming with a lovely smile and he can’t do enough for you. He makes visiting this store a pleasure.”

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Posted 3 years ago

“great prices and selection of items”

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Posted 3 years ago

“I have been shopping today,at Home Bargins Unit1&2 Centurion Retail Park Doncaster DN5 9TP I went into the Garden Part and bought some bags of pebbles. One of your colleagues ask if we needed any help is name is Andy . He deserves the ABC award if you have one Above beyond the call of duty he took my stone to the checkouts on a comp and took it to my car in the car park and lifted it into the boot of my car I also bought some bedding plants witch was healthy due to the looking after he give them Lastly may I say it’s a pleasure to shop in Home Bargins when you have staff like Andy thank you Yours sincerely Mrs Dixon”

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Posted 3 years ago

“I went to Pontypridd Store, bought 4 leaf trellis, i asked a very pleasant young man Iwan for help! He willing helped me put them in my car. It's so refreshing to experience this type of good manners! Ann, is an amazing manager who always offers assistance when required. Mrs M Russell.Pontypridd.”

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Posted 3 years ago

“Your Rushden store is good, the only problem I have is on a number of occasions including today bmearing in mind Covid and wearing masks the female manager never wears a mask and today three women were in the store not wearing masks. They were not asked by any staff to wear a mask, why is this happening, I suggest someone carries out a snap check on this store and reprimands the store manager.”

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Posted 3 years ago

“This shop won’t let our school in the shop anymore because some people have been “stealing” not everyone from our school steal what I don’t understand why they won’t ban the people that do and let the rest takes the mick plus we can just go home and get changed and go in it doesn’t make a difference it’s against our human right”

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Posted 3 years ago

“Romford lovely store. Rude staff member that grunted at me and generally unhelpful her name was Sue, should not be customer facing not wearing a mask and stunk of tobacco. Home Bargains treat your customers nicely.”

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Posted 3 years ago

“Saw Jasmine in the garden centre she was most helpful looked after us so well today with heavy stepping stones also as we are both in our 7os helped us to load them in the car so nice to find someone so helpful”

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Posted 3 years ago

“A big thank you to Lee & Andy from the Retford store for helping me with my planters. 5 star service!”

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Posted 3 years ago

“I had a fall in the Aberdeen (Berryden) store on the 8th of April 2021. I slipped on fluid that was on the floor ( no warning signs around the fluid) it looked like clear soapy fluid. I was on the floor and an elderly woman customer helped me up. She went to get a staff member. They weren’t really helpful. They got me a chair to sit on in the middle of the store where other customers could see my distress. I couldnt really sit as it was so painful. I was in severe pain and shock, I eventually hobbled out of the shop to get myself home. The shop did take my name and phone number and email. I went to my doctors as I was in so much pain and had massive bruises/ swollen mussels. My doctor said I had pulled my hamstring and all my leg muscles. The shop has phoned once and I have received one Email saying they would get back to me. I have sent numerous Emails with photos but have received no reply. I presume they are not interested in customers injuring themselves in their stores. Their customer service and care is absolutely shocking.”

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Posted 3 years ago

“I usually shop at your Martlesham store, I love the products in homebargains and the staff there are so friendly and helpful, nothing is too much trouble and always with a smile... however I have recently moved house and I've started going to your suffolk retail park store in Ipswich, and I am shocked by how different the 2 stores are... the products and the prices are all that is the same..... I don't know where to begin,, The management staff I've met are the rudest I've ever encountered especially a coloured chap, a woman with long hair and glasses, a boy that looks like he's just left school, and someone I've heard them call Lou, they are more interested in what they are doing filling shelves etc than providing customer service, I am always served by a young girl with brightly coloured hair she can not be more friendly she always helps me pack my shopping she goes above and beyond with her customer service, she calls and calls for other staff to open the unmanned tills but no one comes, I also appreciate her cleanliness she is always cleaning her till and the next customer bars... I just wish other members of staff in this store were as polite and helpful as her ... martlesham 10 suffolk retail 1”

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Posted 3 years ago

“Absolutely the rudest woman ever who works at Hanover st. Large lady , loads of makeup and tattoos!! Absolute zero customer service!! Avoid that shop at all costs!!!”

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Posted 3 years ago

“i was at home bargains doing my weekly shop when one of the staff can up to me and started to kick me and then he uppercut me in the jaw and then i woke up in the hospital i only sufferd miner injury's this was a very Destroting event i just want to share my story it has damaged my confidants thank you sussan”

Home Bargains 1 star review on 20th April 2021

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Posted 3 years ago

“I enjoy shopping in Home Bargains,usually at Brockwell in Cramlington.Nice staff,plenty stock,nice ambience. However when visiting the Killingworth branch we couldn't hear ourselves think never mind speak.The music was so loud I had to get what I needed and left the store.I told the young lad on the till to tell his Manager and he said he would mention it.I thought I'd entered a Nightclub!!!”

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Posted 3 years ago

“At the coulby ,Newham store in Middlesbrough ,I tried to use my debit card ,I was invited to put in my pin number,which I could not do.The machine would not turn couldnot see the numbers,to use, the card the assistant,said their was nothing she could do,except pay in cash,I did not have cash ,so I had to give my pin number,so she could guide my hand,so she now knows my pin number,I felt very humiliated because there was a large queue at the till.”

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Posted 3 years ago

“I wanted to exchange an item at the Blackpool Branch on Talbot Road. I must say the staff and management were very friendly and helpful. Great customer service ,especially Jordon who oversaw my refund , a very pleasent young man.”

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Posted 3 years ago

“bought some over the ears wireless headphones got home tried them out sound was utter rubbish never mentioned built in radio which interferes with music on pc.batteries not enviromently friendly,my opinion keep well clear.”

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Posted 3 years ago

“I got home with my shopping today and the lid had come off a jar off curry sauce (which things can happen) however it was what was in it!! Was just mould, I checked the date for 2022! I will attach photos off this, I’ve tried to speak to them but nothing has been resolved so be careful when you buy glass jars from this store.”

Home Bargains 1 star review on 22nd March 2021

Helpful Report

Posted 3 years ago

Home Bargains is rated 3.2 based on 277 reviews