Jomashop Reviews

Name: Jomashop
Rating: 3.66

3.7 Rating 2,908 Reviews

66 %

of reviewers recommend Jomashop

Company Reviews

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Metrics

3.7

Based on 2,908 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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877-834-1434

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Jomashop 1 star review on 6th November 2024

Haingoc

Jomashop 5 star review on 21st October 2024

149

Anonymous

Anonymous // 01/01/2019

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“Very satisfied 😀”

Helpful Report

Posted 2 years ago

“Service always is good and delivery on time quality 100%”

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Posted 2 years ago

“I bought a Tissot automatic watch, the price including taxes was less than half of the usual price in Europe. Delivery took 2 weeks from U.S. to Czech republic, which is OK, the watch is very nice, unworn, came with original box and manual, without the original warranty card (there is one year Jomashop warranty. I recommend to prepay the taxes when ordering to avoid delays caused by custom office (from my past experience it can take more then one additional month and you will pay the tax anyway).”

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Posted 2 years ago

“I purchased a Hamilton watch from them at a great price. It was delivered on time (express delivery). Genuine product and completely new in box condition. What a great value. Would absolutely do business with them again.”

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Posted 2 years ago

“Was looking for costas with glass frames that didn’t cost a fortune! Found this site and got a pair for under $100! Thanks so much and keep up the good work!”

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Posted 2 years ago

“product price and design, and Fast delivery made me happy.”

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Posted 2 years ago

“Costa Del Mar Fantail sunglasses were genuine brand, delivered fast as promised, and well packaged. I have ordered numerous items from Jomashop, always the genuine item and always on time fast shipping.”

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Posted 2 years ago

“I bought a tissot watch, price was great and, it looks as advertised, most of all I have not problems with the delivery process, TY.”

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Posted 2 years ago

“se compraron: 2 relojes. Hamilton day date(recibido y un Orient sol y luna RA AKOO11D1OB. pero solo recibi el Hamilton.y NO el ORIENT. trackin. USP 9405 5112 0607 9880 0762 66”

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Posted 2 years ago

“I never got my package and customer service takes to much to give you a answer and pick up your call!! First time purchasing and the last. Really bad experience and now i need to wait 5 weeks to find out about my purchase.”

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Posted 2 years ago

“Over the last 12 months I've ordered 4 watches under $500 from Jomashop and every transaction has gone smoothly. The prices were great and the watches were as advertised. Shipping and delivery also went without a hitch.”

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Posted 2 years ago

“I like Jomashop, their products are 100% genuine, prices are very reasonable and cheaper than other co. and good quality.”

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Posted 2 years ago

“purchased several fine watches here. fast, easy, always as described, and truly great pricing. my many interactions, whether phone or email have been a pleasure !”

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Posted 2 years ago

“I never received my item”

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Posted 2 years ago

“I received a text with the Jomashop information and told to look at the prices on sunglasses. Interested in Costas for fishing, but always not willing to pay the price I was shocked at the prices listed. Too good to be true. But everything was legit, had the glasses in a week and everything checked out. Will certainly use JS again!”

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Posted 2 years ago

“Really Bad Experience but I blame myself not Joma. I would never buy anything from Jomashop. Don't buy expensive watches at Joma. Its definitely ok to buy cheap watches at Joma as long as there is no restocking fee because you have nothing to loose. I'll give you a simple rule don't buy anything above for 4000 from Joma. Here is the reason. I purchased a Panerai for $7391 with taxes. The watch is listed for $8100. If I purchase it from the dealer it includes 2 services which are 500 a piece that need to be done every 4 years and a 8 year warranty . The deal would have also included an third wrist band. I got that offer from the deal in Beverly Hills and Milian. In Spain the authorized deal would have matched Joma price but you still take a chance with customs or mail the box back. I was flying to Oregon which has no sales tax. If I had the original store mail me the item I would absolutely have a brand new watch, plus a warranty, plus 2 services and an additional ban which combined is much greater then what I saved from buying a watch that seems off from Joma. Something about my watch makes me feel like it isn't new and something is off. Joma would take it back but couldn't agree to waive the restocking fee. In the end I made a poor decision because I didn't do enough research before I purchased it. Even if the watch had no issues it would have been better to buy from the deal. My simple advice to anyone is Joma is fine for cheap watches but nothing else. Customer service was actually responsive and quick. Delivery Time: About a month even though the item was instock. Watch: I wasn't happy with it and because it was over 4000 dollars I would have to pay a restock fee to return it. It didn't come with an authenticity card or manual. The customer service agent at Joma told me Panerai went green and didn't include. I went to have the watched checked out in Beverly Hills store and they told me that's not true. I really wasn't happy with the watch. I get a feeling it was a floor model or something. The wooden box was smudged up and something about the band I didn't like. This was the second watch I purchased on Joma. I sent the 1st one back because when it arrived something looked off. After buy 2 watches from Jomashop that I was unhappy I would never buy from Joma again. I'll give you a simple rule don't buy anything above for 4000 from Joma”

Helpful Report

Posted 2 years ago

“great selection of products with amazing customer care crew so pleased with my purchase and it arrives just as described which makes this company awesome to deal with”

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Posted 2 years ago

“Really nice watch at a great price. And the watch is authentic.”

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Posted 2 years ago

“DONT BUY FROM THEM! They sell fake or broken watches and refuse to give you refund.”

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Posted 2 years ago

“I ordered a watch for my husband for christmas and I never received it. In February I received an empty box from usps and a letter from usps saying that the box was damaged at transportation. I contacted jomashop bur they just jerked me around for weeks until I decided it wasn’t worth it for my mental health stressing with this scammers. I moved on, learned my lesson and I’m never buying from them and continuously advising against buying from jomashop.”

Helpful Report

Posted 2 years ago

Jomashop is rated 3.7 based on 2,908 reviews