Jomashop Reviews

Name: Jomashop
Rating: 3.66

3.7 Rating 2,908 Reviews

66 %

of reviewers recommend Jomashop

Company Reviews

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Metrics

3.7

Based on 2,908 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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877-834-1434

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Jomashop 1 star review on 6th November 2024

Haingoc

Jomashop 5 star review on 21st October 2024

149

Anonymous

Anonymous // 01/01/2019

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“Good price and good chance with coupons”

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Posted 3 years ago

“Authentic Rado, brand new and looks amazing especially for the price I paid it with!”

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Posted 3 years ago

“Ordered a pair of Ray Bans that were on sale. Great price, fast delivery, exactly as described.”

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Posted 3 years ago

“Very pleased with the whole experience. My Citizens watch arrived earlier than expected and at a much lower price than any other shopping site. I would completely recommend this site.”

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Posted 3 years ago

“Price, service, delivery, payment options”

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Posted 3 years ago

“I ordered sunglasses and glasses already more than 3 weeks i still not receive my order, I email customer service to canceled and refund my money but they didn't want refund my money this very disappointed, they told me to go my bank, if bank can help me, mostly other company always refund my money if I never received my order from them.”

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Posted 3 years ago

“I have been purchasing a lot of thing from jomashop. However, this time I am very upset with my purchase. I bought a Burberry belt bag as a gift - paid $754 , bag arrived in very unpleasant condition. It was just thrown inside the box. By the time when it arrived bag was smashed and had some mild damages at the bottom . Bag didn’t come in original package/ no booklet/ no certificate. Very disappointed to pay a lot of money for expensive bag and receive it this way . I have been calling jomashop , also emailed them many times . Looks like no one really cares about customer satisfaction/ or isssues . No one bothers to return my calls/ emails. I requested a return label till now I haven’t heard anything from jomashop. Very bad service.”

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Posted 3 years ago

“Have purchased several watches and 2 pair of sunglasses. Have never been happier. Fast and reliable...That's why I keep buying from them,...”

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Posted 3 years ago

“This is my third watch purchased from them. This one was more expensive, so I looked around a lot. I'm not a 'cheapest price' only buyer, but I'm not a pay full mark up or 'list price' buyer either. You don't know...so you forced to look around. Ultimately, I got the brand new watch exactly when they said. And a hassle free transaction. Safe to say I'll be buying my next watch from them too.”

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Posted 3 years ago

“Easy shopping, no hassle with duties and taxes (already included in the billing) being an international shopper. Fast delivery.”

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Posted 3 years ago

“The watch for the most part came in good condition and packaging was great. Only negative point I would say is the last 3 holes on the watch strap looked worn out, making it hard to put the buckle in through those holes. Other than that, everything else was fine. I just went on ahead and replaced the strap.”

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Posted 3 years ago

“No delivery on second order. Ordered first watch, they charged the card and went complete quiet for a week, called them and they said they don’t have the watch available and don’t know when they might get it, the customer service rep was very rude. I canceled the order. Ordered another watch after a week and it said it ships within 3-5 days, it’s been 25 days and counting so far, every time I call them they add another 3-5 days, no surprise they don’t have this watch either and lied that it’ll ship within 3-5 days and like last time, there is no ETA either. Total scam of a company that sells products they don’t have, even the ones that show in stock. Also the manufacturer warranty is not good on watches purchased from Jomashop, so it makes me question authenticity of their products. Also, the customer service is horrible with no one to talk to above the customer service rep and if they tell you a manager will call or email you, don’t believe it.”

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Posted 3 years ago

“Good The delivery process was quick.”

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Posted 3 years ago

“0rder is incomplete 3 watches and received only 2 watches. Im still waiting to received the other one. Also, pay 2nd day and took 5 days to arrived. Not even acurate for shipping. I will give a 2nd chance to Jomashop”

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Posted 3 years ago

“This is a very nicely designed Invicta watch, fits good, and delivery time was fast. I will be buying another one soon.”

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Posted 3 years ago

“The delivery process was quick.”

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Posted 3 years ago

“Items as described. Great packaging. No issues. Smooth transaction”

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Posted 3 years ago

“I have not received my watch”

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Posted 3 years ago

“Jomashop has competitve prices and a decent selection. There shipping is right on par with other major retailers. One thing I dislike about them is the amount of advertising emails and offers that floods my inbox on a 3 or 4 times on a daily basis. I would suggest a once a week advertisment email instead - Matt S.”

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Posted 3 years ago

“Delivery take long time more than 10 days”

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Posted 3 years ago

Jomashop is rated 3.7 based on 2,908 reviews