Jomashop Reviews

Name: Jomashop
Rating: 3.67

3.7 Rating 2,960 Reviews

66 %

of reviewers recommend Jomashop

Company Reviews

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Metrics

3.7

Based on 2,960 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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877-834-1434

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Jomashop 5 star review on 28th December 2024

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a citizens watch at a great price came very promptly all good thank you”

Helpful Report

Posted 2 years ago

“Purchased a Burberry belt first week of May. However, the belt fits my waist but not my hips. Called today to exchange bc website says you can exchange. That is completely false! You cannot. You have to return and repurchase. Here’s why I’m unhappy. The same belt is over $100 more for a medium. They cannot honor the 30% coupon I used 2 weeks ago. The First Lady I spoke with was clueless. Told me I bought belt too long ago to return. Mind you it was May 4th. Then asked twice for order nbr. Then she was flipping thru screens and had no clue how to maneuver the system. I asked over and over why no exchanges. No response. Also your page states clearly “FREE SHIPPEMF AND FREE RETIRNS”. However in my return email it’s $13.75 to ship back. Hmmmm….an awful lot of confusion. I’m not trying to get something for nothing but this is not the JomaShop I’ve shopped in the past. Will not be purchasing ever again. And buyers beware as they are not honoring what’s on their pages or the emails.”

Helpful Report

Posted 2 years ago

“Easy order, good price. good delivery. All good.”

Helpful Report

Posted 2 years ago

“all is ok the order arrived quick and correct”

Helpful Report

Posted 2 years ago

“I honestly did not have the most pleasurable experience with Jomashop. Shipping times are abhorrent to begin with, and I did not receive my until days after it's expected arrival.”

Helpful Report

Posted 2 years ago

“Ummmm- this "company" is obviously a scam. I've been waiting for a $1000+ watch to ship and apparently a knockoff has been ordered from China because no one can tell me when my order is expected to ship. BUYER BEWARE!!!”

Helpful Report

Posted 2 years ago

“Very happy with my purchase and the speed of delivery.”

Helpful Report

Posted 2 years ago

“I have been waiting for my order for almost a month! What is happening ?”

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Posted 2 years ago

“Jomashop had the advertised watch in stock and shipped it to me quickly. Watch arrived as described and in a timely manner. I have bought other watches from them over the years and have had a pleasant experience. Price is good also on their watches compared to other sellers.”

Helpful Report

Posted 2 years ago

“Great price, easy check out and fast shipping. Great experience with Jomashop”

Helpful Report

Posted 2 years ago

“Bought a great tennis bracelet for my wife at a great price. Have purchased a few nicer swiss watches over the years from Jomashop. I will continue to do business with Jomashop because they have great products and I trust them.”

Helpful Report

Posted 2 years ago

“Arrived quickly at advertised price genuine article”

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Posted 2 years ago

“Bought Delina Exclusif and a Movado watch! Both products exceeded my expectations and are authentic. Will shop again because there prices are unbeatable!!”

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Posted 2 years ago

“I’m really happy with Jomashop I placed my order on Thursday and it was deliver on Sunday !!! The perfumes Nishane are legit . I’m about to place another order for Father’s Day 😎”

Helpful Report

Posted 2 years ago

“As described!”

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Posted 2 years ago

“First time using Jomashop. Recently bought an Omega seamaster and de ville and was extremely pleased with the experience. The watches were brand new as described, well packaged and shipped/delivered on time. Customer service is a bit delayed in getting back to you but overall, pleased with the purchase and would buy and recommend others as well.”

Helpful Report

Posted 2 years ago

“Great service and quality product. Fast shipping and great rate on what I was looking for. Well worth it.”

Helpful Report

Posted 2 years ago

“Received watch in good condition and did not have to wait long at all for shipping. Will buy again from here”

Helpful Report

Posted 2 years ago

“Don’t count on customer service! It only provides you with “ we are deeply regret” and nothing else. On my recent purchase I realized that the same Jomashop site also has the same watch in steel, and I emailed them to change my purchase from rose gold to steel. I was informed the next business day that “ sure, please provide us with the item number and we will change your item.” Two days later I received an emailed that your watch was shipped. After I informed them that why they shipped an item that I had already requested for change, all I got was “ we are sorry, and accept our apologies!? They would not cover the cost of return for their mistake. To top that , as soon as I returned my watch they increase the cost of steel watch by 600 dollars!!!!! If that isn’t a crime or price gouging it is definitely not a good customer service.”

Helpful Report

Posted 2 years ago

“This was my 1st purchase from them and very happy with the results. Item was exactly as described and arrived in perfect condition with box and papers. Price was a few hundred dollars less than anywhere else online. It was shipped promptly and arrived a day earlier than predicted at checkout. Love my new watch!”

Helpful Report

Posted 2 years ago

Jomashop is rated 3.7 based on 2,960 reviews