Jomashop Reviews

Name: Jomashop
Rating: 3.66

3.7 Rating 2,909 Reviews

66 %

of reviewers recommend Jomashop

Company Reviews

Questions

Metrics

3.7

Based on 2,909 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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877-834-1434

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Jomashop 1 star review on 6th November 2024

Haingoc

Jomashop 5 star review on 21st October 2024

149

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick shipping, package well wrap. Item in perfect condition. Thanks guys”

Helpful Report

Posted 4 years ago

“Exelent product and easy to buy.”

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Posted 4 years ago

“The watches are perfect. The delivery was very fast. I searched on the Internet on different sites and here was the lowest price.”

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Posted 4 years ago

“Product is perfect. fast shipping”

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Posted 4 years ago

“I've bought several watches from Joma.... Have always been happy with my purchases... good prices, prompt delivery, excellent service.. All Good!!”

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Posted 4 years ago

“Large selection to choose from. Prices less than retail and delivered to my door.”

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Posted 4 years ago

“I was easily able to find the Swatch I was looking for. The checkout was very efficient and the watch came with all deliberate speed.”

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Posted 4 years ago

“Great price for the watch I wanted and quick shipping! Very pleased!👍🏼 Love my new Omega SeaMaster!”

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Posted 4 years ago

“The product and price outstanding”

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Posted 4 years ago

“Ordered Seiko SKX007Ji, best price anywhere, free shipping WITH BOX INCLUDED. Great customer service when I called to inquire about an out-of-stock Seiko. Packaging excellent, speedy delivery, and WONDERFUL timepiece. My go-to watch store from now on. Highest possible recommendation.”

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Posted 4 years ago

“I’ve bought 2 pairs of sunglasses and a shirt from them and everything’s always been legit and delivery’s fast.”

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Posted 4 years ago

“I bought a Tudor Black Bay Steel and Gold. The watch arrived with tarnishing on the bezel, sizing roughly a quarter of an inch in length. This tarnishing is between the 10:00 and 11:00 indices and can be seen more prominently at different angles. I did not notice this blemish before removing the tag. After contacting Jomashop, I was told the watch could only be returned if the tags were still on the watch. The representative offered a few hundred dollar discount based on a current coupon code on their site that was not available when I purchased the watch. I was also offered an extra $100 off for the blemish. I had to initiate the majority of conversations with the representative, speaking both over the phone and via email multiple times. I am left wondering why I have tarnishing on my "brand new" watch--I do not know how it was stored or handled. I am frustrated with my experience and thought Jomashop would provide more customer service for sending me a less than perfect luxury watch. Because of this experience, I will never buy from Jomashop again.”

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Posted 4 years ago

“Always on point!!! Fast delivery!! Love the prices”

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Posted 4 years ago

“Buenos días la verdad es la 2 compra que hago he comprado mas de 10 relojes y me gusta mucho el cumplimiento, seriedad y el estado del envío y los productos felicitaciones por ser una empresa tan organizada”

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Posted 4 years ago

“i an vary much satisfied with u serves and it will not be the last THANKS”

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Posted 4 years ago

“Excellent service, reasonable price, quick delivery. I recommend Jomashop to buy expensive things for very less price. Thank you.”

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Posted 4 years ago

“Delivery was super fast and the product came as expected. The delivery was perfect and Jomashop provided all the details with the watch including warranty and history on the company. Great first order”

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Posted 4 years ago

“Found this beautiful Movado watch for 300 less than anywhere else. Fast shipping and the watch was spectacular! My man LOVES IT!”

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Posted 5 years ago

“The price is competitive The items were delivered were undamaged and within the specified expected day of delivery. However, it would be better if the free delivery would just be within3 days only. Customer inquiries by email are responded to professionally within 24-hrs”

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Posted 5 years ago

“Item purchased came sooner than expected. I opened my package and everything was just as described on the Jomashop site. Great purchase for me and experience with Jomashop. Will be purchasing from them again.”

Helpful Report

Posted 5 years ago

Jomashop is rated 3.7 based on 2,909 reviews