Jomashop Reviews

Name: Jomashop
Rating: 3.66

3.7 Rating 2,908 Reviews

66 %

of reviewers recommend Jomashop

Company Reviews

Questions

Metrics

3.7

Based on 2,908 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

877-834-1434

Write Your review

Tell us how Jomashop made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Jomashop 1 star review on 6th November 2024

Haingoc

Jomashop 5 star review on 21st October 2024

149

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good~~!!”

Helpful Report

Posted 3 years ago

“twice I ordered from the company and the order doesn't delivery for over 1 month, meanwhile, the delivery estimate says Availability: Usually Ships In 1 - 3 Business Days. I cancelled one order due to the delay and it has been over a month now and my order still says awaiting shipment.”

Helpful Report

Posted 3 years ago

“I NEVER GOT MY ORDER; AND THEY TOOK MY MONEY.SO DISAPPOINTED.”

Helpful Report

Posted 3 years ago

“Don't Order From Jomashop. After 20 days, I received a msg from the post office that I should pay 58€ as customs cost for my order while I spent 13$ for shipping. I contacted Jamashop and they don’t care.”

Helpful Report

Posted 3 years ago

“I bought a multi thousand dollar watch. Before ordering I called to determine that the watch was in stock and immediately available. I paid a reasonable $24.99 for overnight shipping. I placed the order on a Tuesday afternoon and the watch arrived, via FedEx, on Thursday afternoon. The watch is exactly what I ordered and cost substantially less that any other possible vendor. I am very pleased with this transaction.”

Helpful Report

Posted 3 years ago

“Authentic and great value excellent customer farrukh is great”

Helpful Report

Posted 3 years ago

“:i ordered a tissot watch ,i receipted it but it doesn't work never and not any answer from the customer service since 5 days ,... Order # 2CT2816 I know it’s an automatic I already have 6 automatic watches I bought it at the end of February but I offer it (birthdate) on 18 June and not any way to handle it the needles stay and doesn’t work even after 2 days movement of course I manually correct the date and time Not any shock or humidity contact so how can i do : not any answer from your "customer service" 3 times 3 messages and not any help no way to use the return system because of "This Sale Order does not exist in our records” No help via messenger more than 6 messages and only bot answers Prompt to sell but no way to respect your promises Order ID: # 2CT2816 Order Date: 2/27/21 3:45 AM”

Helpful Report

Posted 3 years ago

“I've made several purchases from the Jomashop website and have Not been disappointed. Quality name brand products at greatly discounted prices. Most importantly, not counterfeit garbage. I never had to use customer service as all the products I ordered came quickly and in perfect condition. I highly recommend this website.”

Helpful Report

Posted 3 years ago

“I have a good experience with Jomashop. I purchased 4 watches so far and I didn't have any issues with a products or customer service. Just one watch had dead battery. However, the price I purchased the watch was cheap for the brand, so I replaced a battery locally and I didn't send my watch back. Only one thing I don't like is custom charges when the parcel crossing the border.”

Helpful Report

Posted 3 years ago

“Please please don't buy from this website it is fake they have stolen my money, I have ordered brand shirt and paid $500 and they sent me one cheap bottle of Vitamins, I do have all my prove and requested for refund, but nothing so far.”

Helpful Report

Posted 3 years ago

“Customer service is extremely shitty. And honestly, I feel cheated with the quality of the material they have sent. I used the belt a few times and the leather has started to fall apart from the middle. I have paid $.200/- for a belt which didn't even last 2 months. This is the first and the last time I am buying anything from this crappy company. Honestly, their return policy sounds like they want to avoid people from returning the material. I understand the 30-day policy but does the person have to save all the tags and also the shipping box. This is all bull-shit to getting away with cheating people. I am going to throw that shitty belt in the dustbin because that is what it deserves. I am never going to recommend anyone to use this website. Just to save maybe 60 to 70 dollars I ended up with a sham belt that no one would pay 10 dollars for. Stay away from this website. #payforretailitisbetterthanJoma”

Helpful Report

Posted 3 years ago

“If you need to return items, you are screwed. You are not only paying to ship items back, you also pay for them shipping the items to you initially even though they said free shipping. Plus, It takes 30 to 40 minutes to get someone on the phone. First and last time I bought something from them.”

Helpful Report

Posted 3 years ago

“I've only used Jomashop once, to buy a $350 watch. I was able to use 2 Visa gift cards to buy 2 Jomashop gift cards, and split the payment. The transaction went through fine, and the watch was delivered on time. It's been 3 weeks and the watch is fine. I had contacted Jomashop a few times by email and once by phone, and customer service was helpful and friendly. So far, a good experience.”

Helpful Report

Posted 3 years ago

“I ordered some Moschino eyeglass frames from them. Other stores were advertising them from about $180 to $230 CAD. Jomashop was $50. The disappointing this is that when I pick them up, I feel like I'm picking up a pair of $10 sunglasses. If they seemed even worth $50 worth, I would have been ok with it. Either they are a really cheap knockoff or the brand name Moschino is a joke. I don't have any Moschino products to compare. I'm pretty sure they are a cheap knock-off. Their was a mix-up in the delivery because I changed the delivery location when I paid the duty. I wasn't too upset about that. It came within a reasonable amount of time.”

Helpful Report

Posted 3 years ago

“Prices very good and the opportunity to use affirm to pay a little at a time.”

Helpful Report

Posted 3 years ago

“Never again will I order anything from this company!!!”

Helpful Report

Posted 3 years ago

“Worst store. You are kidding me. You want me to trust with 30-40 grands watch when you can’t even deliver $100 order. Don’t buy anything from here”

Helpful Report

Posted 3 years ago

“They are fake , they sent me something different , I have ordered $700 brand shirt instead they sent me a cheap vitamin”

Helpful Report

Posted 3 years ago

“If there was 0 stars, that’s what they would get…. I have ordered TWICE from them. And TWICE have paid for overnight delivery. And TWICE haven’t received my order!! HORRIBLE customer service. Latest order I will return if someone actually calls me back. I do NOT recommend”

Helpful Report

Posted 3 years ago

“Talk to agent before purchasing the watch, agent was very helpful. Received the Watch in 3 days, very happy with Jomashop and their customer service.”

Helpful Report

Posted 3 years ago

Jomashop is rated 3.7 based on 2,908 reviews