Jomashop Reviews

Name: Jomashop
Rating: 3.66

3.7 Rating 2,908 Reviews

66 %

of reviewers recommend Jomashop

Company Reviews

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Metrics

3.7

Based on 2,908 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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877-834-1434

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Jomashop 1 star review on 6th November 2024

Haingoc

Jomashop 5 star review on 21st October 2024

149

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very smooth process, received the watch I ordered in quick time and at a very competitive price. Would happily purchase another watch from Jomashop!”

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Posted 2 years ago

“The Alaia sunglasses are just beautiful! Well made, stylish, sophisticated, and not too large for a woman with a small face. Quality all the way! Jomashop's price for the sunglasses was the best I could find online. They shipped them very quickly, too. :-)”

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Posted 2 years ago

“Excellent stuff and timely delivery”

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Posted 2 years ago

“Great service and Great prices!”

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Posted 2 years ago

“Ordering was easy, shipping was prompt, price was great. Not much else you need when shopping online. A great experience.”

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Posted 2 years ago

“Ordered a Certina watch from Jomashop. Great price and fast shipping. The watch was exactly as advertised.”

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Posted 2 years ago

“It's been four days or so since I sent my inquiry, and I'm still waiting to hear back. I ordered a full size three ounce perfume, and they sent me a little carded sample instead. The thing is I wouldn't have made the order if not for that perfume because it looked like a really good deal, so they ended up getting a big order out of me. I'm really hoping they make it right and don't try to just refund my $10. I don't care if I get a tiny little sample out of this. My order ended up being $80 or so. Either way, this is a long time to wait to hear back. Giving the extra star for having ordered without issue in the past, though I should say I usually have to wait way longer than the allotted time they claim. I once had to wait a month. As of now, I'm not too happy.”

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Posted 2 years ago

“The Prada shades I received are fake and or not as advertised. The shades are non polarized but advertised as polarized. I received them in not great condition. I will be sending them back.”

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Posted 2 years ago

“Items pictured on the website do not match items sent. Customer service said they use stock photos and the shirts aren't meant to match the photos on the site. Deceptive marking if you ask me. I added a pic of the shirt color I received vs the online pic of the shirt i thought i was getting.”

Jomashop 1 star review on 11th April 2022

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Posted 2 years ago

“Incredibly fast and efficient service!”

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Posted 2 years ago

“I made my first purchase of men's cologne from Jomashop about a month ago, and since then two more as their prices are good. My orders were all received in about one week well packaged authentic and recent dated, this was a plus. Spending thousands on other sites over the years with mostly positive results I decided to give Jomashop a try as another resource. Again only purchasing cologne there has been no issues. Reading some of the reviews it appears that there are people having problems with customer service which should never occur as word travels fast and there's a hundred different sites with similar offerings . Jomashop has been a good choice for me so far therfore I do recommend them. Blackwatch P.M. 64”

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Posted 2 years ago

“compre 2 relojes, Hamilton KakiH64455523 y un Oriente sunand moon,esfera azul- RA-AK 0011D10B. Orden 2TB3144. Solo recibi el Hamilton kaki. pregunte por el orient,me respondio Shadey 2 que habia sido entregado 14 marzo. La empresa courier en Miami me informo que NO HAN RECIBIDO NINGUN RELOJ.”

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Posted 2 years ago

“Purchased an automatic watch and only wore it once. My neighbor recommended the watch as he purchased the same one and is an expert. WP weeks after the purchase I could not get the crown out, it was extremely tight. My neighbor told me he has the same experience and that could be because it’s new. This passed Sunday I wanted to wear the watch and needed to change the time. The crown was very tight again. Tried to reach Joma shop but they were not answering their phones and their website has been down for three days now. Called for two days and finally got through today and waited for 82 minutes. An man with a British accent who would not give his name came on and I explained the problem. He immediately told me that I don’t know anything about watches and preceded to demean and talk down to me like I was some kind of imbecile. I said I have had several diving watches and automatic watches but never had this issue. Told him that my neighbor has the same issue and he is and expert with dozens of automatic watches and over 25 years of sales experience. The man didn’t care and said that I don’t know what o was doing. I asked for a refund but he said there will be no refund even though the watch was worn only once. He said I would receive an email in a couple of days and if I want I can send it in and his experts will determine if it can be fixed. Haven’t received any emails from Jomashop. I would never buy a damn thing from these arrogant jerks who treat customers who spend good money on their website. My neighbor was also told, no refund. Avoid Jomashop!!!!”

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Posted 2 years ago

“Excellent product, competitive price in an age when it's not easy to find the watch you want at the store in town.”

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Posted 2 years ago

“Jomashop prices are almost always better than anywhere else. I always check Jomashop before I buy a new watch. Their customer service is excellent as well. I returned a defective watch once, and the process was fast and completely painless. I highly recommend Jomashop for purchasing new watches.”

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Posted 2 years ago

“I been a customer of Jomashop for many years and all I can say about them are they just not all about money but they make their customers satisfied on whatever they buy from them.. so lucky and so happy that I found this website and I go shopping whenever i want to .. I absolutely recommend this website .. for me , this website is totally so great ...i Thank YOU, SO MUCH jomashop💟💟💟”

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Posted 2 years ago

“Hello I am happy with your product and service Thank you”

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Posted 2 years ago

“Have bad customer service I bought hublot watch from jomashop and when I receive it i called them hey this watch look like used not new they said not after that i have water inside my watch I told them they thats your fault i know the watch waterproof they said we can’t do anything for you”

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Posted 2 years ago

“I love my Tory Burch glasses. Received on time. Thanks”

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Posted 2 years ago

“Great price and excellent service. I will shop with Jomashop again. Highly recommended for everyone who wants to shop with your company. Thanks heaps. 😊”

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Posted 2 years ago

Jomashop is rated 3.7 based on 2,908 reviews