Jomashop Reviews

Name: Jomashop
Rating: 3.66

3.7 Rating 2,908 Reviews

66 %

of reviewers recommend Jomashop

Company Reviews

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Metrics

3.7

Based on 2,908 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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877-834-1434

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Jomashop 1 star review on 6th November 2024

Haingoc

Jomashop 5 star review on 21st October 2024

149

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All services are one of the best . Thank you Jomashop😊”

Helpful Report

Posted 2 years ago

“Found the exact glasses I was looking for at 20% less than at the site I saw them in. They shipped quickly, and are great. I will shop again here”

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Posted 2 years ago

“I love the product (5 stars there) but when I tried to chose your free standard shipping for the item that was $1k+, it wouldn't let me do so. Since it was after hours, I decided to call in few days. I spoke to customer service explaining that at the time of purchase the site was malfunctioning for standard shipping and automatically took me to 2-day shipping. I asked customer service to wave the shipping fee but the person was useless, telling me that someone will call me back because she doesn't know how to handle this issue. It's been few weeks, still waiting for someone to call me or refund my 2-day shipping for not site malfunction. Just disappointed how things got handled for the amount of money I spent.”

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Posted 2 years ago

“Great watch very good price fast delivery i love this watch”

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Posted 2 years ago

“Order super expensive Empty box and customer support Don’t care about that”

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Posted 2 years ago

“My favorite online store to shop. They are efficient and delivery are All ways on time. You can always find a customer service representative to follow up promptly.I don’t believe anyone can beat their prices. They need more than five stars!!”

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Posted 2 years ago

“very fast shipping at good price. I ordered two twillies but one in hermes organge box while the other one in just an orange envelop. I expect them both in the same package but it wasn't. other than this , I am very happy with all.”

Helpful Report

Posted 2 years ago

“I order from jomashop by 1585$ and they charge me the first time 1585$ and after 7 the charge me 970$ and also after few days I receive deduction of 970$ and after 20 thy also charge me 578$ , my order was by 1585$ and they charge me 4103$ , and I freeze my card after last deduction I receive , I send to Jomashop email but there replay was confusing and not clear . I have all evidence and i will wait there replay and base on that i will act.”

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Posted 2 years ago

“Website is user friendly, customer service was excellent, products came when they were expected. That’s all I can really ask for.”

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Posted 2 years ago

“I ordered a watch and haven’t received till now. On USPS tracking it says delivered to unknown door number. It only says city name. Looks scam to me. Plz do not order anything.”

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Posted 2 years ago

“I ordered Tissot watch from Jomashop.com. Watch was delivered defected. I contacted Jomashop customer service immediately and asked for repair. They say they offer 2 years warranty on Tissot watches. Few days after they answered and asked for photo proof showing defects. I sent photos. Nobody’s replied ever after that. I gave up after a month waiting and went to local repair shop and have watch fixed because I really liked the watch. Few days after I fixed watch they sent email with authorization return form. I said I have already fixed watch after they ignored my repair request and ask them if they can reimbursed amount payed for repair. They said NO because they sent return form and watch has to be inspected. This is the worst buying experience ever I had and even worst customer service support. I will not buy anything else from Jomashop definitely.”

Helpful Report

Posted 2 years ago

“Excellent service and superfast delivery overseas. Outstanding quality watch. Would highly recommend doing business with.”

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Posted 2 years ago

“Excellent service and very fast.”

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Posted 2 years ago

“Easy to order and then YOU MAKE IT HAPPEN ! Fast delivery, Perfect condition . I will be a return customer. Thank you,annie”

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Posted 2 years ago

“I ordered a watch from Jomashop, it’s over a month . When I call to get an update it’s either I’m promised a call back ‘which no one ever does’ . Horrible customer service. I did order other items that was delivered in due manner . But when it comes to watches I do not recommend”

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Posted 2 years ago

“Hi, Appreciate and thanks so much to support me as new customer. I do hope will be able to buy more items with reasomable proce in future :) Thank you Brgds Lewis”

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Posted 2 years ago

“The watch has a classy look to it. I've been wearing it all day long for more than a week and I have yet to wind it and it keeps accurate time. Would buy again.”

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Posted 2 years ago

“it's good”

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Posted 2 years ago

“This watch is so neat and classy. I think it would look great with a white shirt. Delivery is fast and I am very happy to receive a good product.”

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Posted 2 years ago

“This is my first purchase from Jomashop. I am very happy with my bag. Highly recommended. I will buy again. Thank you.”

Helpful Report

Posted 2 years ago

Jomashop is rated 3.7 based on 2,908 reviews