Jomashop Reviews

Name: Jomashop
Rating: 3.66

3.7 Rating 2,908 Reviews

66 %

of reviewers recommend Jomashop

Company Reviews

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Metrics

3.7

Based on 2,908 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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877-834-1434

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Jomashop 1 star review on 6th November 2024

Haingoc

Jomashop 5 star review on 21st October 2024

149

Anonymous

Anonymous // 01/01/2019

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“Paid for overnight shipping but got it after 6 days”

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Posted 2 years ago

“Ordered a 2k+ watch, fedex screwed up and only jomashop could do a change of address and they refused...watch was sent back to them and I gladly bought elsewhere!”

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Posted 2 years ago

“Very slow shipping !!!”

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Posted 2 years ago

“Have not received item, poor customer service.”

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Posted 2 years ago

“Fast response and easy to subscribe the goods”

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Posted 2 years ago

“I was very pleased with the quality of the Invicta watches and also the great prices at Jomashop.”

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Posted 2 years ago

“Thanks 👍😍”

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Posted 2 years ago

“Great shopping experience and excellent customer service !”

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Posted 2 years ago

“Top service”

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Posted 2 years ago

“My watch has been delivered from America to England in a very great packaging and the item itself is genuine. At good price I have made an amazing purchase of authentic watch.”

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Posted 2 years ago

“I ordered 1 perfume, customer service was good, package delivered on time, good price and experience.”

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Posted 2 years ago

“Unfortunately I waisted a lot of time for resolving the problem for shipping price that supposed to be free but your system cheated me and finally I paid the shipping and did not know what time I would get the item. your system is very awful and when I called to your office they were unable and did not care . the price was less than many websites but waisted more than $20 of my time and made me upset!”

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Posted 2 years ago

“Great selection and super fast delivery at an unbeatable price. What's not to love?”

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Posted 2 years ago

“I've ordered several watches through Jomashop so far and each has been a perfect experience. Look forward to buying many more.”

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Posted 2 years ago

“Jomashop is an absolutely fantastic company. I have been a long time customer of theirs since 2010. Every purchase I have made (some small and some larger purchases like Rolex watches) was immediately processed and arrived ahead of schedule. They are very trustworthy and I highly recommend folks considering purchasing merchandise at Jomashop.”

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Posted 2 years ago

“Really happy to have found my favourite brand of jewelry for a fantastic price! Jomashop was able to ship and it was quick! Thanks again.”

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Posted 2 years ago

“My order was supposed to be delivered on Friday June 25. Still didn't get it. Didn't get money back as well. Very disappointed. Thank you, Dinara.”

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Posted 2 years ago

“Muy costosos los honorarios adicionales de DHL fueron 50 dólares adicionales, adicionales a los 25 ya cobrados”

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Posted 2 years ago

“International shipping is awfully slow. I ordered a sunglasses on the 19th and it’s now the 5th of next month and it’s still not yet arrived. Please use a better courier than DHL, they are worse than snail mail! Also made an order for a 6k usd watch, the FAQ says they won’t charge you until the product is shipped but guess what my credit card was INSTANTLY charged after placing an order. What’s worse is they did not even have the watch in stock and I had to cancel the order AND LOST 3.5% OF MY MONEY because the bank charges foreign transaction fee! All this because you charged my card when you are not supposed to!”

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Posted 2 years ago

“Great seller.”

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Posted 2 years ago

Jomashop is rated 3.7 based on 2,908 reviews