Jomashop Reviews

3.7 Rating 2,926 Reviews

66 %

of reviewers recommend Jomashop

Company Reviews

Questions

Metrics

3.7

Based on 2,926 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Jomashop deliver? How long does Jomashop take to deliver? Does Jomashop deliver on time? How is accuracy and good condition of items delivered by Jomashop?

Returns

How is Jomashop returns process?

Customer Service

How can I contact Jomashop? How quickly does Jomashop resolve customer queries?

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Phone:

877-834-1434

How quickly does Jomashop resolve customer queries?

Helpful Report

(4 years ago)

Greater than 38% of reviewers feedback is Jomashop takes over a week to resolve customer queries.

Helpful Report

(4 years ago)

81.07%

Industry Average

“ The product selection was good. The item which I bought was exactly as described. And the customer service was excellent, quick to respond to any questions. I would definitely buy from Jomashop in the future. ”

- Anonymous

“ I needed my address updated for a package to ship correctly after the address was entered with an error. The customer service gentlemen was very helpful and corrected my address. ”

- PC

“ Very fast service and shipping. Had my watch within 4 days of purchase. ”

- Anonymous

Jomashop Reviews

Customer Service - Good