Lidl UK Reviews

Name: Lidl UK
Rating: 2.63

2.6 Rating 628 Reviews

39 %

of reviewers recommend Lidl UK

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2.6

Based on 628 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5

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Lidl UK 1 star review on 11th November 2024

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Lidl UK 1 star review on 30th October 2024

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Anonymous // 01/01/2019

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“Normally buy flowers elsewhere, tried lidl lillys, can't fault price and days of bloom, fantastic at 3.99.”

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Posted 5 years ago

“Bakery at blackpole the bread is OUTSTANDING”

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Posted 5 years ago

“I’ve been shopping at Lidl’s sometimes very bad customer service no eye contact they don’t greet the customer at the till the scan you items like robots they don’t give you time to pack your shopping and no please and thank you not even a smile they don’t even ask the customers do you need any bags customer service should be better than this they need more training there’s always long ques only 1 or 2 tills open you are waiting longer queuing up than be served at the tills . They looked miserable customers wants to see happy smiley faces a smile can go a long way”

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Posted 5 years ago

“I shop at Lidl, Aldi, Tesco or Morrison’s. The nearest store is Lidl. Good value but the fruit and vegetables are shocking. Avocados - will never buy again as always bruised / inedible. I’ve just thrown away a mango as bruised / brown skin (wasn’t cheap). Carrots thrown away. Whoever is in charge / buyer / QC for this section needs to be moved on.”

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Posted 5 years ago

“Your fresh vegetables don’t have much of a long life when I get them home Just how long after you pick them do they appear in stores? Why do you sell stuff that is only while stocks last ? Can’t you get regular supplies”

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Posted 5 years ago

“I frequently visit the stanningley store in Leeds.everytime I go the staff are very rude never smile or even say hello”

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Posted 5 years ago

“Prices are good but then you get to the till and every single cashier practically throws your shopping at you! Last visit an elderly lady in front was struggling to keep up and the cashier starting scanning my shopping whilst the poor lady was putting hers away. Cashiers are like robots, no personality, zero customer service and treat customers with contempt. Every store I’ve been in they are the same. Is this really the price we should pay for a few pence off our weekly shop!!”

Helpful Report

Posted 5 years ago

“Pop into the Salisbury branch on the 27/04/2019. There was large pallets of food on shop floor , staff moving pallets around the shop floor and the floor area around the back of the tills had water and dirt on the floor. This’s all looked like a very dirty unkept shop.”

Helpful Report

Posted 5 years ago

“Prices are good and they have interesting food sometimes. The minced beef is full of water whereas the frozen prawns have very little compared to a lot of shops that have loads of water and very little prawns. A few of the staff at Broadstairs are helpful and polite, one of them even says hello to regular shoppers but there are many that are very rude to customers. They talk to each other while serving customers; I have witnessed one arguing with a customer over whether something had been discounted or not. The way to do it would be to ask a colleague to assist the customer, for the colleague to go to the shelf where the customer saw the discount and deal with the issue politely. Lidl's training must be awful!”

Helpful Report

Posted 5 years ago

“Not UK Lidl but Slovakia doesn't have a review site for Lidl. They sell rotten parmesan cheese. This happened few times already. Well under the expiry date. Once the package is opened, one can immediately tell this is what is happening. And it's not cheap either. If they are capable of selling rotten cheese to people, I'm not certain what else they are capable of. I don't trust them anymore. Slovak state food regulatory body should pay them a visit a impose a hefty fine on them for such practices. MINUS 100 STARS”

Helpful Report

Posted 5 years ago

“Great variety of goods great prices and variety of brands fresh meats very good quality”

Helpful Report

Posted 5 years ago

“I’ve been to Lidl near Blackpool yesterday and I’ve got a bone of lamb I’ve opened the packet and it didn’t smell good so we’ve cooked it thinking nothing about it and we had it in the oven between 2 to 2 and half hours and after pulling it out the oven letting cool over night came to prepare it today for dinner and it smelled Evan awful so we looked at the packet and and it was covered with terminated blood so we went to take it back explained to the lady at the till and blood spilled on the cover belt so she had to stop other customers from putting anything on the cover belt as it’s terminated also the manager came out so we got hour money back for it so I’ll never again shop at Lidl or Aldi”

Helpful Report

Posted 5 years ago

“Love the bakery at the new Lidl at Town St. Stanningley, and it is my reason for going. However, the last two weeks the shelves at the bakery have been almost empty. No croisants or pastries. Limited bread rolls. No paper bags to put bread in so they supply rolls of plastic veg bags - (for the past two weeks ) Come on Lidl, this is a new store. Pull your socks up or we won't be back. No fresh bakery then no customers!”

Helpful Report

Posted 5 years ago

“Ridiculous staff workers-managers. New Hall Lane,Preston, Uk. You put your stuff on belt-next minutes-sorry till just closet now -even if it’s not been showing closet.What a bag of s..t attitude.”

Helpful Report

Posted 5 years ago

“Excellent idea to introduce the fruit and veg boxes for £1:50 Brilliant for pies/soups/casserols.”

Helpful Report

Posted 5 years ago

“Worst Store ever (SLOUGH), poor customer services, rude arrogant managers, treat customers and staff so poorly it has never heard of or seen before. Savings are not worth it, as the cost of these savings are being paid by workers who are regularly overworked and treated like animals, and customers who are constantly insulted at the checkouts. Manager does not talk, he just barks! unbelievable they are surviving and getting away with this in a civilised society or may be poor has no entitlement to be treated with respect. An awful shopping experience. LIDL shame on you for penny pinching and shameful practices. SLOUGH manager should be named and shamed, he takes no responsibility of his actions. Please make your voices heard or they will continue this awful behaviour.”

Helpful Report

Posted 5 years ago

“2019 If you are desperate for some cash then it is an easy job (once you figure out for yourself how everything works as the training is terrible). When I worked there the staff were very rude and I heard a lot of them saying horrible things about new people behind their backs. It then makes you wonder what they have said about you. Staff who have been there for years get away with talking for ages (sometimes up to half an hour) whilst others have to pick up the slack and get told off for even speaking to another colleague. The staff turnover here is unbelievable too. You'd think they would makes some changes, but no. Not the place to work if you value your sanit The management it's treating people like a rubbish.”

Helpful Report

Posted 5 years ago

“Rude unhelpful staff at Lidl Norway Rd, Portsmouth”

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Posted 5 years ago

“Rude staff at Norway Rd Portsmouth”

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Posted 5 years ago

“Visited lidl last week and ask one of their staff members where their tinned beans are and no one could seem to help me locate where they were, which left me really upset.”

Helpful Report

Posted 5 years ago

Lidl UK is rated 2.6 based on 628 reviews