Lidl UK Reviews

Name: Lidl UK
Rating: 2.62

2.6 Rating 638 Reviews

39 %

of reviewers recommend Lidl UK

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2.6

Based on 638 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5

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Lidl UK 1 star review on 11th November 2024

Anonymous

Lidl UK 1 star review on 30th October 2024

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Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“In a hurry. Bought 2 crumbed haddock pieces...£1.79 ...I should have known better....very cheap and very poor...possibly 2ozs of some kind of fish in the crumb...possibly last seen the ocean several years ago. Why not get some decent haddock and double the price? Why sell such rubbish at all?”

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Posted 5 years ago

“Bought cheese today got home and its mouldy”

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Posted 5 years ago

“False advertising. Lidl used an image of a highly sought-after plant in their online listings and paper ads. About a dozen of us checked around 30 Lidl branches across the UK, and none of us found the plant. We have a feeling Lidl never meant to offer it and instead wanted to draw people to their stores.”

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Posted 5 years ago

“Got. £90 parking ticket for been 26mins over the parking limit. Which is a big as a fly on a sign. With 60mins limit not 90 mins as the express newspaper stated.”

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Posted 5 years ago

“Bad customer service! Would Not recommend to buy any k8nd of electronic products.”

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Posted 5 years ago

“bought an item for E70 but when i used it a couple of weeks later it was not very good. i could not find my receipt so called their customer service team. the lady was polite and very helpful and after i gave her the relevant information she said she would send a letter confirming that i could take it back to the store for a refund. the letter arrived the next day. wish other companies customer service were so helpful and prompt.”

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Posted 5 years ago

“Disappointed, went to Lidl to try and save some shopping charges. I tell,you Tesco is no worse and offer a more comprehensive choice. Most of Lidl foods are Ok but nothing special, in fact the reason I am writing this review is due to a purchase of “chef select Nasi Goreng rice”...absolutely awful, the bits of egg, ham and leek had no flavour, had to add sweet chilli sauce to give it a bit of a zing, it still needed up in the bin.! Having been to Indonesia several times and eaten rijstaffel in Holland (where it came from)I can tell you any Indonesian chef would be ashamed..my advice is don’t waste your money.”

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Posted 5 years ago

“decent chaps”

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Posted 5 years ago

“Dirty, smelly stores with rotten, mouldy food and huge queues.”

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Posted 5 years ago

“Lidl, Coventry Rude staff, no eye contact, they never make you feel welcome. Rude, stupid, and unprofessional security guard. The bakery section is absolutely disgusting, dirty tongs, and flies all over.”

Helpful Report

Posted 5 years ago

“Appalling customer service. Why do you not publish all your reviews especially the poor ones? I posted one, you claim that you will send an email to verify the email address but don't and so the review is not published appalling behaviour. Sadly as you wont send an email to verify this review this one probably wont appear either!”

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Posted 5 years ago

“For good value you can't beat lidl, especially their meat, beef rates like beef should. Kicks other supermarkets into touch.”

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Posted 5 years ago

“Normally buy flowers elsewhere, tried lidl lillys, can't fault price and days of bloom, fantastic at 3.99.”

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Posted 5 years ago

“Bakery at blackpole the bread is OUTSTANDING”

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Posted 5 years ago

“I’ve been shopping at Lidl’s sometimes very bad customer service no eye contact they don’t greet the customer at the till the scan you items like robots they don’t give you time to pack your shopping and no please and thank you not even a smile they don’t even ask the customers do you need any bags customer service should be better than this they need more training there’s always long ques only 1 or 2 tills open you are waiting longer queuing up than be served at the tills . They looked miserable customers wants to see happy smiley faces a smile can go a long way”

Helpful Report

Posted 5 years ago

“I shop at Lidl, Aldi, Tesco or Morrison’s. The nearest store is Lidl. Good value but the fruit and vegetables are shocking. Avocados - will never buy again as always bruised / inedible. I’ve just thrown away a mango as bruised / brown skin (wasn’t cheap). Carrots thrown away. Whoever is in charge / buyer / QC for this section needs to be moved on.”

Helpful Report

Posted 5 years ago

“Your fresh vegetables don’t have much of a long life when I get them home Just how long after you pick them do they appear in stores? Why do you sell stuff that is only while stocks last ? Can’t you get regular supplies”

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Posted 5 years ago

“I frequently visit the stanningley store in Leeds.everytime I go the staff are very rude never smile or even say hello”

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Posted 5 years ago

“Prices are good but then you get to the till and every single cashier practically throws your shopping at you! Last visit an elderly lady in front was struggling to keep up and the cashier starting scanning my shopping whilst the poor lady was putting hers away. Cashiers are like robots, no personality, zero customer service and treat customers with contempt. Every store I’ve been in they are the same. Is this really the price we should pay for a few pence off our weekly shop!!”

Helpful Report

Posted 5 years ago

“Pop into the Salisbury branch on the 27/04/2019. There was large pallets of food on shop floor , staff moving pallets around the shop floor and the floor area around the back of the tills had water and dirt on the floor. This’s all looked like a very dirty unkept shop.”

Helpful Report

Posted 5 years ago

Lidl UK is rated 2.6 based on 638 reviews