MADE.COM Reviews

1.4 Rating 633 Reviews

8 %

of reviewers recommend MADE.COM

1.4

Based on 633 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 27%
Accurate And Undamaged Orders	Greater than 61%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How long does MADE.COM take to deliver?

(4 years ago)

MADE.COM normally delivers over a month.

(4 years ago)

66.10%

Industry Average

“ The delivery men could not have been more pleasant and the actual sofa is great. ”

- Heather

“ I like the furniture but this company NEED to sort out their delivery method. ”

- Anonymous

“ Delivery efficient giving a call when they were half an hour away which is always helpful especially when you have a toddler. ”

- Louise Patrick