MADE.COM Reviews

1.4 Rating 633 Reviews

8 %

of reviewers recommend MADE.COM

Company Reviews

Questions

Metrics

1.4

Based on 633 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 27%
Accurate And Undamaged Orders	Greater than 61%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Customer Service

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How does MADE.COM deliver?

Helpful Report

(4 years ago)

MADE.COM delivers items by Courier.

Helpful Report

(4 years ago)

66.10%

Industry Average

“ We went to see the table lamp in their show room in London and decided to order them. Delivery was on time and items well packaged and not damaged. So all in all a good experience indeed ”

- Carl Kennedy

“ FInished product is fine; quality commensurate with price paid, and no problem with delivery. ”

- Gary H.

“ Delivery - we had to be patient it took several weeks and 3 separate deliveries to complete the order- but all the pieces arrived ! clearly better than some other customers experienced. ”

- Mike

MADE.COM Reviews

Delivery - Average