New Look Reviews

4.2 Rating 520 Reviews

83 %

of reviewers recommend New Look

Company Reviews

Questions

Metrics

4.2

Based on 520 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 47%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

Popular Questions:

Delivery

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How do I contact New Look?

Helpful Report

(4 days ago)

You can contact New Look by Telephone, Email and Live Chat.

Helpful Report

(4 days ago)

100.00%

Industry Average

“ Brought the new white boucle' utility blazer was very pleased with the quality & fit so had to order all the other colours Green, turquoise & black, they would go with any outfit. Delivery fast & efficient service. ”

- Kaz

“ Great service from Manyong in the metrocentre who helped me find a top which fitted my requirements. Lovely girl. ”

- Anonymous

“ A big thank you to Nicola (New Look) Kilmarnock Store, Ayrshire. Nicola was so helpful in helping me to return a parcel. 10 out of 10 for Customer Service and looking after your customers in a lovely friendly manner x ”

- Gail

New Look Reviews

Customer Service - Good