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I contacted Office after I bought a pair of sandals and they broke after wearing them 3 times. They asked me to post them back to them so they could investigate. I did this and the tracking clearly stated they were delivered- yet office stated they did not receive them and refused to do anything further. I did everything they asked. Will not be purchasing through them ever again. Appalling customer service and no accountability taken
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- Anonymous
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Never shop with this online company. I returned a pair of trainers via their website instructions through yodel and same as others have posted, they are claiming they haven't received them . Only contact is via email and someone different each time replies. It's the most shocking customer service ever. Do yourself a favour and avoid them.
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- Anonymous
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A joke of a service as well as frustrating, when things go wrong and it's their own doing.
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- Laura
