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Ordered a pair of Ugg boots and when I received delivery 21/01/23 I opened the box up to find amongst tatty paper no Ugg boots! They were a similar style boot but not uggs the label inside said dream pairs?!? I went into Leeds white rose store the following day and took the boots in to show them I had been sent incorrect ones and the assistant said we don’t even stock these boots! So quite clearly someone has pulled a fast one and due to incompetence of whoever packed my order ready for shipping they haven’t been checked to make sure everything was as it should be before sending out.
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- Emma Brewster
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I received a dispatch notification and estimated delivery date shortly after placing order - Great I thought.
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- RP
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Absolutely disappointing services. I ordered a pair of shoes for a Christmas present on the 20th December as they had advertised next day delivery. Only to be told on the night of the 22nd (at 8:12pm) that the order was cancelled "We are very sorry but due to limited stock availability the below item(s) could not be dispatched to you". Given this was a present, I will now be empty handed and this is EXTREMELY disappointing.
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- Anonymous
