Photobox Reviews

2.2 Rating 147 Reviews

27 %

of reviewers recommend Photobox

Company Reviews

Questions

Metrics

2.2

Based on 147 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week

Popular Questions:

Delivery

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How do I contact Photobox?

Helpful Report

(5 days ago)

You can contact Photobox by Live Chat, Telephone and Email.

Helpful Report

(5 days ago)

40.00%

Industry Average

“ They cancelled my order and never let me know and still haven’t received a refund, rang customer service several times but no answer and they still haven’t replied to any of my emails yet still send me them every day with offers!!! Poor customer service ”

- Glyn Curry

“ items arrived damaged. No response from photo box by either email, phone or chatbox Appalling service. DO NOT USE ”

- Jennifer

“ Delivery is a bit of a nightmare to be honest, made worse by the complete lack of customer service. ”

- Anonymous

Photobox Reviews

Customer Service - Bad