Photobox Reviews

2.2 Rating 151 Reviews

27 %

of reviewers recommend Photobox

Company Reviews

Questions

Metrics

2.2

Based on 151 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week

Popular Questions:

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How do I contact Photobox?

Helpful Report

(1 month ago)

You can contact Photobox by Live Chat, Telephone and Email.

Helpful Report

(1 month ago)

40.00%

Industry Average

“ Photobox failed to print photos Photobox failed to print requested retro style photos, delayed and delayed and provided no updates. When contacting customer service, I was told they needed to contact the factory and couldn't provide any update for another 48 hours. There seems to be issue at their factory at the moment but it is unfair that they are still taking people's money despite this. ”

- Kiran

“ They cancelled my order and never let me know and still haven’t received a refund, rang customer service several times but no answer and they still haven’t replied to any of my emails yet still send me them every day with offers!!! Poor customer service ”

- Glyn Curry

“ items arrived damaged. No response from photo box by either email, phone or chatbox Appalling service. DO NOT USE ”

- Jennifer

Photobox Reviews

Customer Service - Bad