Photobox Reviews

2.2 Rating 147 Reviews

27 %

of reviewers recommend Photobox

Company Reviews

Questions

Metrics

2.2

Based on 147 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week

Popular Questions:

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How quickly does Photobox resolve customer queries?

Helpful Report

(5 days ago)

Greater than 41% of reviewers feedback is Photobox takes over a week to resolve customer queries.

Helpful Report

(5 days ago)

40.00%

Industry Average

“ Terrible service and shoddy items which were wrongly sent , trying to explain to them is useless as they are not interested I'll never use them again ”

- Anonymous

“ This is appalling customer service. ”

- Robert

“ I have placed an order on the 4th March but only part of the order arrived. I have contacted Photobox's customer service and have advised me to wait. It is 24th March now and they seem to have marked my query as resolved for some reason. I am still waiting for their reply. ”

- Ronnie

Photobox Reviews

Customer Service - Bad