“Bought two tee shirts for my daughter and she hand washed them in cold water. The lettering and picture came off in the wash. Would never recommend this company.”
“Avoid this company. Placed an order for a birthday gift on 20th October and paid an additional charge to guarantee delivery by 1st September. I then received an email on 9th September to say it had been shipped. When I queried this I was told that they can no longer guarantee delivery dates because the pandemic has increased shipping times. Shipping times were irrelevant at this stage as the order had only been posted that day and, in any case, why offer me a guaranteed delivery time for a fee if this is not a service you can provide? When I asked for a full refund given that my guaranteed delivery date had not been met and I was now expected to receive the order 2 weeks late and after the birthday it was intended for I was offered 97p and told that they cannot refund full postage and packaging costs as it would leave them out of pocket. I have no idea whether they can refund the order that I no longer have any use for as they have not responded to this part of my query. I expect not. At this stage I do not even expect to receive the order.”
“I ordered a t-shirt as a birthday gift for my boyfriend. When they delivered it, it had too many spots on the t-shirt looks dirty and can't be removed as it caused by the colour printing which was not dried completely before packaging. I sent many e.mails to replace and complete return claim, but no one replied. I'm very unhappy and not recommend this website to order.”
“Ordered T-shirts / cards and stickers.
T-shirts were delivered really fast. (A lot faster than I expected.) The rest came on time.
The quality of everything i've ordered is great!”
“Great range of products, loads of different designs to choose from and the quality is great! Delivery was fast too, no complaints at all - keep up the good work!”
“very poor quality posters, every poster that is not the smallest size is unclear and blurry, it seems like they use a very low resolution original to print posters so large formats get unclear and there is probably no qualitycontrol on shipped orders”
“Redbubble does not state extra customs duty on products paid for in delivery costs to Ireland i will avoid this company paid for a tshirt 25euros inc delivery to Ireland a few days ago only to receive a bill for customs extra charge or item will be sent back very wrong of this company not to tell of hidden charges”
“Ordered a Tama Drum Tapestry from Redbubble and due to their ridiculous shipping method, UPS Mail Innovations. which is essentially UPS dropping your package at the post office for them to deliver, my order was lost and never delivered due to Redbubble failure to inform UPS to properly scan and update package tracking in a timely manner. Redbubble rips off their customers and artists sellers. Avoid buying or selling there.”
“They talk about returns all over the site but what they don’t say is they don’t refund your money, they just offer you a voucher. I ordered a hoodie and it is too small and has damage to the print. They only offered store credit. Awful.”
“My most popular design was arbitrarily removed, with no warning, no negotiation. I was told itvwas misleading.
Well I would like to know what it was that was said to confuse people! I didn't say it was made of glitter, leather, or glowed in the dark. I titled it 'Copper and Silver' because the colours are, well, copper and silver. What else was I supposed to call it. Copper and silver like? Sorry it didn't contain real copper or silver threads.
Out of all those who were pleased with my product it seems someone must have had expectations that ere less than realistic.
Something tells me they are not dealing with either customers or artists particularly well. I've seen other complaints now that they don't communicate properly either with artists or with customers and it's not good enough! Some of us like to be treated like hunan beings.”
“What a truly unprofessional outfit. I ordered a gift Tshirt for a friend who is a big Lost Kingdom fan. The headline of PILLAGE A VILLAGE read ILL AGE A VILLAG. The date of 765 was laughable since Alfred the Great wasn't born until 848 Jorvic (misspelt anyway) should have read Eoferwic. Wish I'd read reviews first...I would never have ordered. Redbubble offer a voucher by way of compensation but if I don't get a full refund I'll go legal since what I got wasn't what I ordered.”
“The stickers I ordered had been sitting in the mailbox for a while. When it rains, the mailbox fills with water. The package the stickers come in is just a simple cardboard box with two sides and connected at the edges. The stickers had sat in water for several hours before my mom pulled them out. She dried the package for the remainder of the day, and handed it to me when I got back from school. I opened up the box, and out came all the stickers- in perfect condition! Once again Redbubble has impressed me with both the speed of shipping and quality of products. This is a well deserved five stars, and I hope Redbubble sticks around for many more years.”
“Immediately suspended my account with no reasoning (the single image I had uploaded was of myself and I had full rights) - don't waste your time here when there's so many better sites for sellers.”
“I signed up as an artist to sell my work on Red Bubble. I wondered why I received no money form the sale of my work so I logged into my account the other day and to my horror discovered that the bank account info in my account was not mine, I tried to change this and it wouldn't allow me to do so, so I emailed support at Red Bubble and waited ages for a reply. Juan replied telling me to log in from a new browser and try again. I did this and then my account was suspended so I emailed Juan back and a bot sent a reply, I then went back to the site and tried to log in again but was told to appeal against my account being suspended by taking a photo of myself holding up a piece of paper with today's date on it, my user name and real name and send it in with my appeal. I did all of that and the message was that they cannot guarantee a successful appeal which will take weeks. Now my account is off line as is my work - well to me anyway - I now feel that they have been paying the commission monies into their own account and don't want me to find out so they have stopped me logging in. I was getting messages to say I had made sales and the pittance due to me would be paid to me and it was a pittance, I have tried several times to email them and my email tracker shows they are not even reading my emails. They have made a lot of money and are on the stock market, I suspect they are selling people's work in Australia where they are based and not telling artists overseas, they are a bad company and they abuse and ill treat artists, I would s trongly recommend that people steer well clear of this company and its website as that will put them at risk of the same abuse as I have endured. They have bots sending you infuristing emails and they don't help when there is a problem. I am not considering legal action I feel they have stolen my work. They are crooks. (attached is a photo of what I now see when I try to access my profile on Red Bubble they have stolen my massive collection of artwork)”
“Ordered a couple of T shirts and really disappointed with the quality of the shirt. Labeled as "Heavy Cotton" you can hold the shirt up to daylight and see right through it.”
“Print quality of the stickers is atrocious - lots of color bleeding and blurry artifacts. The matte laminated finish does not inspire confidence either, remains to be seen how they hold up.”
“The recent order my husband placed with Redbubble was a total disappointment. This isn't our first bad experience. The last order we placed, they sent the wrong bathmat; they said not to worry about returning it and they would send the correct one. They never did and eventually we were able to get our money back although it was a feat in itself trying to find a way to contact them. The latest order was for some t-shirts. It was a re-order of a t-shirt design I liked but, upon receipt today, the print job was noticeably poor compared to the first shirt I received from them a couple of years ago. The first shirt has been through the wash numerous times but the print job still looks better than the brand new one I just received. The colors are totally flat and wrong compared to what it should be. We will never order anything from Redbubble again. They obviously don't care about print quality or customer retention.”
“I bought a sweatshirt from Redbubble. First, it took over one month for my order to arrive. Then the design on my sweatshirt disappeared after ONE wash. I washed it inside out in cold water on a normal cycle in my washing machine. I could have spent a lot less on a plain black sweatshirt at Walmart and it would look better.”
