“Order two iphone cases from them. However I received only one case and my other case wasn’t found within the package. Looking at the reviews, emailing them about a missing item and for a refund won’t make any difference. Now I know not to buy anything from them again. What a waste of my money...”
“If I could give this a zero then I definitely would. Ordered a mug and it was almost 2 weeks late from the given delivery date. I could have forgiven the lateness but not the mug that arrived is an absolute pile of ****! Words completely unreadable. A clear watermark on the mug which clearly shows that whoever made the mug not only is an uncreative idiot but also just found the first image on google and pasted it on to the mug. Will never ever shop there again. Wish I’d read the reviews!”
“Product was not as advertised. The "Under Armour" t-shirt is just a generic t-shirt with the "Under Armour"logo printed on it. IT IS NOT AN "UNDER ARMOUR" T-SHIRT. I want my money back--not a voucher”
“Terrible customer service! We ordered a duvet cover, but it turned out that the person responsible for shipping it to us did not enter the street name on our package, so it was returned. Finally able to get in touch with the company and received the duvet, but it took about a month from when the order was originally placed and way too much hassle. Also, ordered t-shirts that were the wrong size but was told sorry, no refunds. They gave me a store credit. As if I will ever shop with them again! Do yourself a favor-stay away!!”
“No customer service. No response to phone calls. No way to send email. They took my money but no information whether it was sent or not. Absurd organization. If I ever get my delivery I will return it. I will send a scam notice to Google and demand a refund from Redbubble and ask my bank to get a refund from them.”
“Poor Quality, Pixelated Posters
Ordered a poster. You would think for almost 20 dollars the thing would not have been as pixelated and blurry as it was. It was bad. Cheap and extremely poor quality. Went to go file a return and the information needed (email address and order number) was not recognized despite me using my only email on file and the order number they provided. So not only did they think the poor quality of their product was acceptable to be delivered, but now I am stuck with it- having no way to get my money back. What a scammy rip off.”
“As from the looks of it many were lied to about their expected delivery date. I too was lie to, advertising on home page stated order now for before Christmas delivery, my order still has a date before delivery but ups states 12/27. Red bubble had plenty of time. Disgusting company”
“Malgré la réception du mail m'indiquant que j'avais été livré. Je ne l'ai en réalité jamais été. Mon article à visiblement été subtilisé avant qu'il n'arrive. Numéro de commande : 24307058. Merci de bien faire le nécessaire pour que je puisse le recevoir. De plus le service après vente est juste introuvable.”
“Redbubble flat out sucks. Don’t expect to ever be able to get ahold of a human to help you. I got an estimated delivery date of Dec 18 at the time of the order. 18th came and went. The tracking e-mail said the 19th. Today is the 21st. I still do not have it. I’ve sent numerous emails with no help whatsoever. Horrible experience.”
“Very pleased with their customer service I received the wrong size shirt and in one day I received an email and they sent out the correct size and allowed me to keep the incorrect size to donate highly recommend this company”
“If I could give it zero stars I would..never received my order...still says it's in production. And when I asked for a refund the automatic message response with a voucher...no thanks.. I want my money back...”
“I ordered stickers and they arrived when they said they would and they looked great. I don’t know about their other products but I can speak highly of the stickers. J”
“Good quality of the items/the sweater I bought, but honestly if you're in a rush, do not order from this website or expect it to come in about 2-3 weeks after you order. Do not trust their estimated delivery as they will ship it our the afternoon before the day its due. I had to go to the Post Office and then they sent me to the UPS office since they told me they haven't received the package despite looking all over from it. Love the unique designs it has to offer but delivery and customer support is just straight up trash.”
“I ordered a shirt in size large as a Christmas gift. They sent an XL instead. I contacted them on the morning of 12/20 and was told no matter how "express" they made it I wouldn't have it until 12/28. Not great customer service.”
“My package has been delivered through DPD and has been lost. I have contacted the customer service telling them that in my country DPD courier almost never delivered. They refused to listen to me and sent a second package through the same courier, and that has been also lost. Finally they offer a refund, ignoring again my questions about the possibility of a different courier.”
“I haven´t received my order and the so called "customer service" did not respond to my emails. I think my money is gone and the only thing I learned is not to order from this company again.”
“The return policies is rubbish, instead of gettin my money back I got to keep the unwanted item and a voucher when I said I won’t be shipping there again 🤦🏼♀️/ so I didn’t get a bloody refund / not impressed at all”
“Tracking provides no information and it's impossible to contact anyone from their so-called "Help Center." Basically they take your money and "most" people get "a" product "most" of the time, but the quality and delivery date is completely unknown and you have no real recourse. Of course, a significant amount of people never receive anything at all! Advice: find another company to buy from. If you HAVE to buy from Redbubble, use PayPal, so you can easily dispute the transaction without it costing you any time. Finally, don't order at all if it's time sensitive.”
“The T-shirts are cut so small my 95 lb 12 year old thin niece could not get a woman’s LARGE over her head!!! Seriously defective. You also took so long to ship, I could not order from a real place like Zulily in time for Xmas. So sad.”
“More than a month ago, I ordered a gift for my boyfriend from Redbubble.
Since I was expecting the shipping to Czech republic, I did not expect the gift to arrive early. After some time though, I started to wonder - I specifically made my purchase in advance so it would be here before Christmas.
Some time ago, I went and planned to check the shipping status of the gift when I saw it - being an idiot I sometimes am, I put a wrong address! I can't verbally express how annoying this was and it was all my fault. Nonetheless, I went on and searched for my next options. And guess what - RB has a solution for people like me. I immediately filled in the form and started to accustom myself of the fact that it was a lost cause. The same day, customer service contacted me, explained me what they were about to do, gave me the time frame and all of that in a really nice way (and I know what to expect given that I have worked in customer service before). This was already great but guess what - They still managed to ship my order in time and now I am holding the delivery in my hands!
I do realize that shipping companies were also responsible for this Christmas miracle, but I still want to thank all involved employees in Redbubble for helping me to amend my mistake in a quick and efficient way + the person who created the process for changing the address of already shipped gifts, THANKS!
And, you know, merry Christmas.”
