“Ordered stickers on 11/28/19 and RB notified shipped on 11/30/19. I contacted RB on 12/18 as did not receive (12/5 to 2/15/19 estimated delivery date given), and very nice e mail stating to resend stickers and est delivery 1/6-1/9/2020. Tracking shows delivered 1/19/20 (a Sunday?) but I never received them.
From other reviews sounds like RB’s non/ delivery is a frequent issue.
The 3 young girls I ordered for disappointed as well as I.”
“I imagined a t-shirt. I didn't know if it existed. Did a search and I found it on Redbubble. I ordered it. It was perfect. Size, color, artwork..all perfect. Price-A lot less than you would think looking at the t-shirt! Thrilled to bits, simple things in life!”
“Every single order I've placed with RedBubble (6+) has been lost in the post or damaged. While I love the artists on RedBubble, I will no longer be making purchases through their site. The last straw has been a print that was lost in the mail for weeks, and my replacement was damaged/scrunched (which defeats the entire purpose of an art print). Unacceptable!”
“Redbubble allows bootleg goods (unauthorized use of Registered Trademarks) to be sold unless the specific owner of the illegal product notifies redbubble. What's the chance of that happening. Some of the "artists" on redbubble are thieves.”
“DO NOT ORDER FROM HERE!!!!!!! I have never been more infuriated by a company and all over 2 damn stickers!! 2+ months of waiting with no delivery, 2 “replacement“ orders (how can you replacement something that I never even received? Idiots) countless emails with “customer service reps” (aka bots) and nothing! No stickers, no money back. Oh but wait, they did offer me a 25% off VOUCHER to re-order! LOL!!!!! Like I would re-order! Why would I want my money to be stolen again? It’s not even about the stickers at this point (which were super cute, not gonna lie!) ITS ABOUT THE PRINCIPLE, ya know?! Fool me once, shame on you. Fool me twice, shame on me. Fool me THREE times.... OH WAIT THERE ISNT GOING TO BE A THIRD TIME! Never ordering from here again, if that wasn’t already obvious!”
“Shipping was surprisingly fast!
The product's quality was extremly poor. It is absolutely sure that the manufacturer used an unfit low-res picture and the quality of the print was also inferior.
I asked for the return process, but RB offered a voucher. I had to execute the refud process via paypal. Then they had not a single argument, they returned the money very fairly.”
“Ordered a bag with pictures of the cats from the farm on it. It was a present for my son. One month later, still no sign of the item. Really worried now I see slow delivery or non-delivery for the (expensive) items is so common.”
“Never ordering from this company again! I tried to order some laptop stickers and never got them during the estimated time of arrival. Contacted customer support and they re-ordered and gave me an new estimated date of arrival and they have still not come! It has been two months with nothing. Also got no confirmation email of my order. Very frustrating with poor customer service. please save your money and go elsewhere.”
“I would give zero stars if possible. I ordered 2 (over-priced) stickers over 2 months ago, which have yet to arrive. They assured me that a replacement would be sent over 1 month ago which *SHOCKER* has also not arrived yet. I have reached out again & anticipate that they will send yet another replacement, which will also travel to the magical land of lost stickers, never to be seen again. 🤡 🤡 🤡”
“I ordered four items from Red Bubble. This was the first time I had purchased from them. Unexpectedly, when the items were delivered today, my assistant was away from the office so the office was not open to accept the delivery. Nonetheless, the delivery was shown as "delivered". I immediately contacted the online chat function for Red Bubble and explained the problem and asked if they could contact their delivery agent and ask that a second attempt to deliver be made tomorrow. The online chat agent indicated that she was "unable" to do this, and asked that I wait 24 hours, because - she told me - that sometimes things show as delivered even though they haven't been. (Weird, right?) I confirmed that I was more than willing to wait 24 hours, but I nonetheless asked that she contact the delivery agent anyway, and explain the problem. This was a birthday gift and I didn't want it to go astray, and I didn't have enough time left to reorder things. She refused and then asked me if there was "anything else" she could do for me, and said it had been "great" speaking with me. I asked her if she was trained to simply respond as if the answers she had given were in some way satisfactory to the client. She indicated that she had told me to wait 24 hours and I had agreed to do so. I confirmed that was correct, but asked why she couldn't take a preventative step to AVOID a problem instead of waiting for a problem to develop. I indicated that if she was prepared to call the delivery agent TOMORROW if the items didn't appear, why not do so today and pre-empt the problem. She then said "I can't contact the delivery agent tomorrow either".
WTF????
So they just send stuff out, they don't ask for a signature on the package, and then they tell you it's been delivered and that's that????
I won't be using them again, that's for sure.”
“If you’re smarter than me, and you’re reading reviews online rather than on the site or the app, let me tell you: do not make a purchase from Redbubble. For more than two times the price ($14 for a poster is ridiculous), you can buy a smaller, crappier poster. Specifically, I bought a Harry Styles poster, and this is on this part is on me, I neglected to read the dimensions. It was half the size of a regular poster, not only that, but it was also pixelated and blurry. I could literally see the pixels. So disappointing. I’d ordered two posters though, but the other wasn’t much better. The quality was fine-I-guess and it smelled like vinegar (because of the ink) but I was so mad I couldn’t bring myself to keep either. Returning the two posters proved to be impossible, the website would glitch out whenever I tried to submit I request, and when I contacted them, they just stopped answering at a point. The fact that you are unable to leave a reviews on products you’ve purchased on the site itself, should say a lot. The gracious two-star review is due to the fact that in the past I ordered a handful of stickers from Redbubble that weren’t that bad, they were still overpriced though.”
“Ordered an item that was guaranteed to arrive before Christmas. The order never arrived. Emailed customer service and they gave me a 25% off voucher and sent out a second order. That order has not arrived yet either and we are three days past the last day of 'expected delivery'. Asked for a refund and customer service told me to wait four more days from today - not from the last day of expected delivery but from the day I made a complaint. Will not be ordering from Redbubble again.”
“The products are a horror show. I received two posters that where bent and creased. I asked for new ones and they where also bent and creased. Do not buy from this company. They do not care about their products.”
“I ordered several things from Redbubble and was very disappointed. First, I ordered an acrylic paperweight. It came packaged in a cardboard wrapper, had several flaws (the image had a few raised areas from glue I believe) and included a black plastic backing that looked cheap. On Zazzle you can buy glass paperweights for less with a felt backing and a satin lined gift box included. The. I purchased an accessory pouch. The printing on the pouch was nice. But the zipper would not close properly. Lastly, I bought two sets of coasters. One set was never sent (I canceled the order and was refunded). The other set did finally arrive, but the print quality on the coasters was very poor. Extremely disappointed!”
“I had a quality issue with a hoodie I had ordered. I contacted them via chat and sent pictures. The hoodie was otherwise great. They sent a replacement immediately. Kimberly was awesome! I will definitely order from them again! (Order came quickly, ordered after X-mas)”
